Home›Browse›Pennsylvania›Erie›Twinbrook Healthcare and Rehabilitation Center

Nursing homeFAID #10727

Twinbrook Healthcare and Rehabilitation Center

3805 FIELD STREET, ERIE, PA, 16511

(814) 898-5600

twinbrookhcrc.com

118 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 quality measuresSource: CMS Care Compare

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Photo of TWINBROOK HEALTHCARE AND REHABILITATION CENTER

Photo via Google · Twinbrook Healthcare and Rehabilitation Center

Address

3805 Field Street

Erie, PA 16511

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Public record summary

What we can show you for free.

Bed capacity

118

CMS facility ID

395041

Care type

Nursing home

County

Erie

Facility name

Twinbrook Healthcare and Rehabilitation Center

Street address

3805 FIELD STREET

City / state / ZIP

Erie, PA 16511

Phone

(814) 898-5600

Website

twinbrookhcrc.com

About this facility — Twinbrook Healthcare and Rehabilitation Center

Twinbrook Healthcare and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Erie, Pennsylvania. It is licensed for 118 beds — close to the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 35 senior care facilities in Erie and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Twinbrook Healthcare and Rehabilitation Center 53 times across 12 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Pollak Holdings

Ownership type

For profit - Corporation

Registered owners & officers

Carter, Seth

Operational control · Additional disclosable party — since 2025

Hersh, Deena

Direct owner — since 2021

Marquetti, Elena

Operational control · Additional disclosable party — since 2025

Pollak, Elie

Governing body — since 2021

Regulatory standing

Licensed / certified since

1967-01-01

CMS overall rating

2 of 5 stars

Health deficiencies

14 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-16

Cost & payer profile (FY2023 cost report)

Average billed charges

$475 per day (≈ $14,440/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

85% Medicaid · 7% Medicare · 8% private/other

Occupancy

87% (fiscal year 2023)

Vs. state median

14% above the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds

118

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-04-16Health inspection10 citations

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2026-05-22

F-0628

E · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-05-22

F-0655

E · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2026-05-22

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-05-22

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-05-22

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2026-05-22

F-0711

D · No harm found

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2026-05-22

F-0712

D · No harm found

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2026-05-22

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-05-22

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-05-22

2026-03-10Health inspectionComplaint-triggered2 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-04-08

F-0692

E · No harm foundFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-04-08

9 earlier / fire-safety inspections (41 citations)

2026-02-12Health inspectionComplaint-triggered2 citations

F-0584

C · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-03-20

F-0732

C · No harm foundFrom a complaint

Post nurse staffing information every day.

Corrected 2026-03-20

2025-06-12Health inspectionComplaint-triggered1 citation

F-0725

E · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-07-23

2025-04-25Health inspectionComplaint-triggered10 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-05-30

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-05-30

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-05-30

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-05-30

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-05-30

F-0727

D · No harm foundFrom a complaint

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2025-05-30

F-0732

C · No harm foundFrom a complaint

Post nurse staffing information every day.

Corrected 2025-05-30

F-0761

D · No harm found

Corrected 2025-05-30

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-05-30

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-30

2024-12-23Health inspectionComplaint-triggered3 citations

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-01-20

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-20

F-0770

E · No harm foundFrom a complaint

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2025-01-20

2024-10-24Health inspectionComplaint-triggered1 citation

F-0711

E · No harm foundFrom a complaint

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2024-12-03

2024-05-17Health inspection8 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-07-02

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-07-02

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-07-02

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-07-02

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-07-02

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-07-02

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-07-02

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-07-02

2026-04-16Fire-safety inspection6 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-05-08

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-05-08

K-0355

B · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-05-08

K-0912

B · No harm found

Have power receptacles that are properly grounded.

Corrected 2026-05-08

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-05-08

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-05-08

2025-04-25Fire-safety inspection5 citations

K-0133

E · No harm found

Install a two-hour-resistant firewall separation.

Corrected 2025-05-09

K-0161

B · No harm found

Use approved construction type or materials.

Corrected 2025-05-09

K-0225

E · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2025-05-09

K-0355

B · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-05-09

K-0912

B · No harm found

Have power receptacles that are properly grounded.

Corrected 2025-05-09

2024-05-17Fire-safety inspection5 citations

K-0100

C · No harm found

Meet other general requirements.

Corrected 2024-07-14

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-07-14

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-07-14

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-07-14

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-07-14

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395041.

Visitor reviews

What people say on Google.

2.648 ratings on Google

★Sporta Kiss · 2026-05-27 · via Google
“Questionable nursing staff. Most employees bring their ego. You wont find nursing staff who express care and compassion for your loved one. They often yell at residents, walk past lights that have been on, claiming"they're not my resident" the stnas all need retraining all-around. Especially with understanding chain of command. Upper management is a revolving door for a reason. Get some good leade…”

★★★★★Felicia Marie · 2025-11-05 · via Google
“My mother was a patient at another nursing home in 2023. They neglected her to the point she had a stage 4 bed sore. We her children try to get her into another place for 5 months but no luck. Then twinbrook accept her. I worried because going from one bad place to another which I hered bad stories about twinbrook. We took the jump of faith and hope and twinbrook workers the aides, the nurses and …”

★★★★★Dylan Kilcoyne · 2026-06-20 · via Google
“Wonderful facilities and staff!! I was cautious at first seeing and hearing some reviews from others but learned quickly that the majority of them are ill minded or flat out wrong!!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 53 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered