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Nursing homeFAID #3741

University Heights Health and Living Community

1380 E COUNTY LINE RD S, INDIANAPOLIS, IN, 46227

(317) 885-7050

176 licensed beds

CMS rates University Heights Health and Living Community 4 out of 5 overall. Federal inspectors issued 39 citations across 10 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall4/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of UNIVERSITY HEIGHTS HEALTH AND LIVING COMMUNITY

Photo via Google · University Heights Health & Living Community

Address

1380 E County Line Rd S

Indianapolis, IN 46227

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Public record summary

What we can show you for free.

Bed capacity

176

CMS facility ID

155327

Care type

Nursing home

County

Marion

Facility name

University Heights Health and Living Community

Street address

1380 E COUNTY LINE RD S

City / state / ZIP

Indianapolis, IN 46227

Phone

(317) 885-7050

Website

www.university-heights.us

About this facility — University Heights Health and Living Community

University Heights Health and Living Community is a Medicare/Medicaid-certified skilled nursing facility in Indianapolis, Indiana. It is licensed for 176 beds — well above the median for skilled nursing facilities in Indiana (92 beds).

It is one of 155 senior care facilities in Indianapolis and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Cardon & Associates, a group of 19 facilities on this site.

Federal inspectors have cited University Heights Health and Living Community 39 times across 10 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Cardon & Associates

Ownership type

Government - County

Registered owners & officers

Riverview Hospital

Direct owner — 100% stake — since 2011

Ankura Consulting Group Llc

Additional disclosable party — since 2022

Balla, Matthew

Governing body · Operational control · Additional disclosable party — since 2022

Bradley & Associates Inc

Additional disclosable party — since 2023

Cardon and Associates Inc

Operational control · Additional disclosable party — since 2013

Cardon Management Company Llc

Operational control · Additional disclosable party — since 2011

Cattell, Zachary

Governing body · Operational control · Additional disclosable party — since 2022

Cole Marketing Communications Inc

Additional disclosable party — since 2015

Fauth, Kendra

Governing body · Operational control · Additional disclosable party — since 2021

Forvis Mazars Llp

Additional disclosable party — since 2021

Friend, Jayna

Officer · Operational control · Additional disclosable party — since 2021

German American Bank

Security-interest holder · Additional disclosable party — since 2024

Girdler, Jennifer

Governing body · Operational control · Additional disclosable party — since 2020

Gormal, Gregg

Governing body · Operational control · Additional disclosable party — since 2016

Grzych, Benjy

Governing body · Operational control · Additional disclosable party — since 2019

Hashmi, Syed

Governing body · Operational control · Additional disclosable party — since 2022

Haug, Amy

Governing body · Operational control · Additional disclosable party — since 2022

Headley, Kathy

Owner of a disclosable party — since 2025

Healthdrive Podiatry Group Pa

Additional disclosable party — since 2019

Heart of Cardon Llc

Additional disclosable party — since 2007

Hyatt, David

Governing body · Operational control — since 2023

Ingram, Stephanie

Governing body · Operational control · Additional disclosable party — since 2021

Jeffrey L Morer Od Pc

Additional disclosable party — since 2019

Lacy Beyl & Company Inc

Additional disclosable party — since 2017

Lifespan Therapy Llc

Additional disclosable party — since 2007

Lopossa, Lynn

Governing body · Operational control · Additional disclosable party — since 2023

Mcclarnon, Danielle

Governing body · Additional disclosable party — since 2024

Mcclelland, Thomas

Governing body · Operational control · Additional disclosable party — since 2021

Mcintosh, Eric

Operational control · Additional disclosable party — since 2021

Med-pass Incorporated

Additional disclosable party — since 2017

Mobile Audiology Associates Pc

Additional disclosable party — since 2019

Moore Operating Group Inc

Operational control — since 2020

Moore, Daniel

Owner of a disclosable party — since 2025

Moore, David

Owner of a disclosable party — since 2025

Moore, Stephen

Owner of a disclosable party — since 2025

Moser Consulting Incorporated

Additional disclosable party — since 2020

Proactive Clinical Partners

Additional disclosable party — since 2020

Respiratory Partners Inc

Additional disclosable party — since 2019

Spencer, Leaann

Governing body · Additional disclosable party — since 2018

Third Eye Health Inc

Additional disclosable party — since 2022

Uh, Llc

Additional disclosable party — since 2001

Vohra Wound Physicians of the West Pc

Additional disclosable party — since 2022

Vox Global Llc

Additional disclosable party — since 2019

Regulatory standing

Licensed / certified since

1989-02-21

CMS overall rating

4 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-05-12

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$539 per day (≈ $16,390/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

72% Medicaid · 5% Medicare · 23% private/other

Occupancy

80% (fiscal year 2023)

Vs. state median

45% above the IN median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

176

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-08-25Health inspectionComplaint-triggered2 citations

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

2026-05-12Health inspection1 citation

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-05-25

8 earlier / fire-safety inspections (36 citations)

2025-06-06Health inspection2 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-07-02

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-07-02

2024-11-07Health inspectionComplaint-triggered2 citations

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-11-25

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-11-25

2024-08-27Health inspection6 citations

F-0554

E · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-09-18

F-0559

D · No harm found

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Corrected 2024-09-18

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-09-18

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-09-18

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-18

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-09-18

2024-05-23Health inspectionComplaint-triggered2 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-06-10

F-0688

D · No harm foundFrom a complaint

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-06-10

2023-12-05Health inspectionComplaint-triggered2 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-12-23

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2023-12-18

2026-05-12Fire-safety inspection2 citations

K-0300

E · No harm found

Meet other general requirements that are deficient.

Corrected 2026-05-25

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-05-25

2025-06-06Fire-safety inspection7 citations

K-0100

E · No harm found

Meet other general requirements.

Corrected 2025-07-18

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-07-18

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-07-18

K-0911

F · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-07-18

K-0916

F · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2025-07-18

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-07-18

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-07-18

2024-08-27Fire-safety inspection13 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2024-09-18

K-0291

C · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-09-18

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-09-18

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2024-09-18

K-0361

E · No harm found

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

Corrected 2024-09-18

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-09-18

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-09-18

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-09-18

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-09-18

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-09-18

K-0914

E · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-09-18

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-09-18

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-09-18

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155327.

Quality of care & staffing

How it compares in Indiana.

Inspection citations, 3 years

More than 58% of nursing homes in the state

State median: 35

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.4

Higher than 24% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

53%

Higher than 72% of nursing homes in the state

State median: 46%

Resident outcomes

On 19 federal quality measures, this facility does better than the Indiana average on 11 and worse on 3. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	6.9%	10.8%	13.5%	Better than state
Lose too much weight	4.8%	5.3%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.0%	0.3%	0.7%	Better than state
With a urinary tract infection	0.5%	1.1%	1.5%	Better than state
Have depressive symptoms	31.6%	25.5%	13.5%	Worse than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	3.4%	3.8%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	98.0%	93.7%	93.7%	Near state average
Ability to walk independently worsened	1.4%	11.1%	12.7%	Better than state
Received an antianxiety or hypnotic medication	31.8%	23.5%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	97.2%	95.1%	95.3%	Near state average
With pressure ulcers	3.2%	3.5%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	20.2%	22.4%	18.3%	Near state average
Received an antipsychotic medication	7.6%	13.7%	15.4%	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	83.9%	81.9%	82.3%	Near state average
Newly received an antipsychotic medication	0.9%	1.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	89.8%	79.2%	80.1%	Better than state
Were rehospitalized after a nursing home admission	27.0%	21.8%	23.4%	Worse than state
Had an outpatient emergency department visit	8.0%	10.9%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
K-0374 2 inspections. Install smoke barrier doors that can resist smoke for at least 20 minutes.
K-0511 2 inspections. Have properly installed electrical wiring and gas equipment.
K-0918 2 inspections. Have generator or other power source capable of supplying service within 10 seconds.
K-0920 2 inspections. Ensure proper usage of power strips and extension cords.

What its owners also hold

Riverview Hospital has an ownership stake on file at 31 nursing homes, averaging 3.9 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Indiana

Licensing: Indiana Department of Health, Division of Long-Term Care
File a complaint: 800-246-8909 · Online
Long-Term Care Ombudsman: 800-622-4484. A free advocate for residents and families.
Adult Protective Services: 800-992-6978. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Community Hospital South, Inc., less than 0.1 miles. CMS rating 3 of 5.
Franciscan Health Indianapolis, about 2.9 miles. CMS rating 4 of 5.
Eskenazi Health, about 10 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Hellenic Senior Living of Indianapolis, Indianapolis, about 0.4 miles. 28 state visits on record.
Greenwood Health and Living Community, Greenwood, about 0.6 miles. CMS rating 4 of 5.
Greenwood Meadows, Greenwood, about 1.2 miles. CMS rating 5 of 5.
Greenwood Healthcare Center, Greenwood, about 1.4 miles. CMS rating 3 of 5.
Hawthorne Healthcare Center, Indianapolis, about 1.7 miles. CMS rating 3 of 5.

Visitor reviews

What people say on Google.

4.1231 ratings on Google

★Carolyn · 2026-04-24 · via Google
“This facility should not be running at all. Due to the lack of care, my mother received she died these people in the short-term rehabilitation side allowed my mother, who was an amputee to lay in her own feces and urine until she had bedsores. I filed grievances and the response I got was if my mother continues to not eat or drink anything she will die. They don’t care. The nurses sat around at th…”

★★★★★Kelli Henderson · 2026-02-02 · via Google
“Debbie P. Went up and beyond by going out on her own time to purchase my needed diabetic liquid food as required by my docs orders from 1-30-26. What a blessed angel Debbie, job well done and I thank you! I was in rehab unit after surgery 1-22-26”

★★★Elf Laura Golner · 2025-12-26 · via Google
“*** Update. Sadly, when she said call me if you have any questions, call us anytime me or my staff can help you, she was not serious. Caller id is a curse, as it makes me wonder if they look at it and say..."well we did all we could, no sense in answering." Very sad, said they would phone in meds, didn't. Said she would contact us about the appeal, didn't. Overall, as soon as insurance stops, wat…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 39 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered