Home›Browse›New York›Herkimer›Valley Health Services

Nursing homeFAID #8707

Valley Health Services

690 WEST GERMAN STREET, HERKIMER, NY, 13350

(315) 866-3330

www.bassett.org/locations/valley-health-services

160 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · Bassett Healthcare Network

Address

690 West German Street

Herkimer, NY 13350

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Public record summary

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Bed capacity

160

CMS facility ID

335672

Care type

Nursing home

County

Herkimer

Facility name

Valley Health Services

Street address

690 WEST GERMAN STREET

City / state / ZIP

Herkimer, NY 13350

Phone

(315) 866-3330

Website

www.bassett.org/locations/valley-health-services

About this facility — Valley Health Services

Valley Health Services is a Medicare/Medicaid-certified skilled nursing facility in Herkimer, New York. It is licensed for 160 beds — close to the median for skilled nursing facilities in New York (160 beds).

It is one of 7 senior care facilities in Herkimer and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Valley Health Services 56 times across 8 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Basloe, Robert

Director — since 2015

Betrus, Lisa

Officer · Operational control — since 1998

Dunn, Kirsten

Director — since 2022

Enea, Harry

Director — since 2005

Gorman, Judith

Director — since 2022

Horn, Kathleen

Director — since 2017

Jastremski, Connie

Director — since 2016

Little Smith, Mary

Director — since 2011

Lyga, Ann

Director — since 2014

Marollo, Kathleen

Director — since 2022

Militello, John

Director — since 2007

O'donnell, Marianne

Director — since 2018

Pearsall, Curtis

Director — since 2022

Woeppel, Jeffrey

Director — since 2018

Regulatory standing

Federal court records

1 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1984-04-01

CMS overall rating

2 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-01-09

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$454 per day (≈ $13,800/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

78% Medicaid · 6% Medicare · 16% private/other

Occupancy

77% (fiscal year 2023)

Vs. state median

7% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

160

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-01-09Health inspection12 citations

F-0554

E · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2026-02-23

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-02-27

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2026-02-27

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2026-03-03

F-0691

E · No harm found

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2026-02-27

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2026-02-27

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2026-02-27

F-0732

B · No harm found

Post nurse staffing information every day.

Corrected 2026-02-23

F-0742

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2026-02-25

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2026-02-27

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-02-27

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2026-02-27

2024-05-23Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-19

5 earlier / fire-safety inspections (43 citations)

2024-01-12Health inspectionComplaint-triggered7 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-03-08

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-03-08

F-0725

E · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-03-08

F-0732

D · No harm foundFrom a complaint

Post nurse staffing information every day.

Corrected 2024-03-08

F-0744

D · No harm foundFrom a complaint

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2024-03-08

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-08

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-03-08

2021-11-18Health inspection5 citations

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2022-01-14

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-01-14

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-01-14

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2022-01-14

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-01-14

2026-01-09Fire-safety inspection14 citations

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2026-03-13

K-0133

F · No harm found

Install a two-hour-resistant firewall separation.

Corrected 2026-03-13

K-0281

D · No harm found

Install proper backup exit lighting.

Corrected 2026-03-13

K-0291

E · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2026-03-13

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-03-13

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2026-03-13

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-03-13

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-03-13

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-03-13

K-0531

F · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2026-03-13

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-03-13

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-03-13

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-03-13

K-0921

E · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2026-03-13

2024-01-12Fire-safety inspection9 citations

E-0015

C · No harm found

Address subsistence needs for staff and patients.

Corrected 2024-03-08

K-0133

D · No harm found

Install a two-hour-resistant firewall separation.

Corrected 2024-03-08

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2024-03-08

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-03-08

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-03-08

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2024-03-08

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-03-08

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2024-03-26

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-08

2021-11-18Fire-safety inspection8 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-01-14

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2022-01-07

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-01-07

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-01-14

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-12-30

K-0531

E · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2022-01-18

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-12-30

K-0921

E · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2022-01-14

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335672.

Visitor reviews

What people say on Google.

2.316 ratings on Google

★Shelby Fellone · 2025-03-13 · via Google
“DO NOT! I mean DO NOT send you’re loved ones here as they have neglected my grandfather for over 20 years… called state multiple times but they get told when state is coming in so they can get everything tidy and out on a show for state, my grandfather has had soiled diapers next to his bed my grandfather has had dental neglect to where his teeth are all rotted and black, he has had old feces unde…”

★★★★★Edward Stefaniak · 2024-02-12 · via Google
“This place is tremendous, especially the food. I couldn't have asked for a better place for my mother-in-law to stay when she was nursing her injury. All she talked about was how great Fridays and the fish were all the time, the dietary staff was always so attentive to the needs of her whenever she needed something. A+++ from Dietary for sure, nursing was ok”

★Cylyna Therese · 2023-12-26 · via Google
“Do not and I repeat do not send your loved one here!! They neglect their patients as my father has been neglected numerous of times by being left in feces then not even cleaned properly when they do decide to go In and clean him after hours of being in a soiled diaper.. Christmas Eve they came in and changed him, they also put him his jammies. They never changed the padding under him that was stil…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 56 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered