Senior Home Review
Home›Browse›North Carolina›Andrews›Valley View Care and Rehabilitation
Nursing homeFAID #9164

Valley View Care and Rehabilitation

551 KENT STREET, ANDREWS, NC, 28901
(828) 321-3075
76 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79Advanced Report$99
Delivered within 24–48 hours

Public record summary

What we can show you for free.
Bed capacity
76
CMS facility ID
345426
Care type
Nursing home
County
Cherokee
Facility name
Valley View Care and Rehabilitation
Street address
551 KENT STREET
City / state / ZIP
Andrews, NC 28901
Phone
(828) 321-3075

About this facility — Valley View Care and Rehabilitation

Valley View Care and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Andrews, North Carolina. It is licensed for 76 beds — below the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 6 senior care facilities in Andrews and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Valley View Care and Rehabilitation 46 times across 10 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $9,770 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Avardis Health
Ownership type
For profit - Limited Liability company

Registered owners & officers

Andrews Parentco Llc
Direct owner — since 2025
Fc Encore Andrews, Llc
Security-interest holder · Additional disclosable party — since 2025
Hedden, Audrey
Operational control · Additional disclosable party — since 2025
Hoback, Tiffany
Governing body · Operational control · Additional disclosable party — since 2025
Jones, Tequilla
Operational control · Additional disclosable party — since 2025
Ncop Holdco Llc
Indirect owner — since 2025
Nu C Ii Irrevocable Trust
Indirect owner — since 2025
Nu C Irrevocable Trust
Indirect owner — since 2025
Semones, Brandi
Governing body · Operational control · Additional disclosable party — since 2025
Snf Care Centers Llc
Indirect owner — since 2025
Snf Mgr Llc
Operational control · Additional disclosable party — since 2025
Stanley, Amy
Operational control · Additional disclosable party — since 2026
Stover, Lani
Operational control · Additional disclosable party — since 2025
Westcar Holdco Llc
Indirect owner — since 2025
Zenith Holdco Ii Llc
Indirect owner — since 2025
Zenith Holdco Llc
Indirect owner — since 2025

Regulatory standing

Licensed / certified since
1992-10-15
CMS overall rating
2 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
$9,770 total
Last standard inspection
2026-04-30
Nurse staffing
3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$338 per day (≈ $10,280/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
85% Medicaid · 7% Medicare · 8% private/other
Occupancy
71% (fiscal year 2023)
Vs. state median
9% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
76
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-04Health inspectionComplaint-triggered4 citations
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-06-23
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-23
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-06-23
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-06-23
2026-04-30Health inspection6 citations
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-06-04
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2026-06-04
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-06-04
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-06-04
F-0838
C · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2026-05-25
F-0914
D · No harm found
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Corrected 2026-06-04
5 earlier / fire-safety inspections (36 citations)
2025-03-14Health inspectionComplaint-triggered6 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-04-10
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-10
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-04-10
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2025-04-10
F-0791
E · No harm found
Provide or obtain dental services for each resident.
Corrected 2025-04-10
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-04-10
2023-11-02Health inspectionComplaint-triggered14 citations
F-0550
G · Actual harmFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-11-27
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-11-27
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2023-11-27
F-0582
E · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2023-11-27
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-11-27
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-11-27
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-11-27
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-11-27
F-0725
G · Actual harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-11-27
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-11-27
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2023-11-27
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-11-27
F-0882
F · No harm found
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2023-11-27
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-11-27
2026-04-30Fire-safety inspection1 citation
E-0001
F · No harm found
Establish an Emergency Preparedness Program (EP).
Corrected 2026-06-04
2025-03-14Fire-safety inspection3 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-05-09
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2025-05-09
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-05-09
2023-11-02Fire-safety inspection12 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2024-05-15
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-05-15
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-05-15
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-05-15
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-05-15
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-05-15
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-05-15
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-05-15
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-05-15
K-0914
D · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-05-15
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-05-15
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-05-15

Federal penalties

2023-11-02Fine$3,465
2023-11-02Fine$6,305
Total fines$9,770
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345426.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 46 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
$79$99 Advanced

Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered