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Nursing homeFAID #6174

Valley View Care Center

1050 FOUR MILE NW, GRAND RAPIDS, MI, 49544
(616) 784-0646
nexcarehealth.com/search-locations/valley-view
139 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
139
CMS facility ID
235377
Care type
Nursing home
County
Kent
Facility name
Valley View Care Center
Street address
1050 FOUR MILE NW
City / state / ZIP
Grand Rapids, MI 49544
Phone
(616) 784-0646
Website
nexcarehealth.com/search-locations/valley-view

About this facility — Valley View Care Center

Valley View Care Center is a Medicare/Medicaid-certified skilled nursing facility in Grand Rapids, Michigan. It is licensed for 139 beds — above the median for skilled nursing facilities in Michigan (100 beds).

It is one of 87 senior care facilities in Grand Rapids and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Valley View Care Center 49 times across 13 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $57,896 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Nexcare Health Systems
Ownership type
For profit - Corporation

Registered owners & officers

Branscum, James
Direct owner — 31% stake — since 2019
Robin Eisenberg 2014 Family Trust
Direct owner — 31% stake — since 2019
Wronski, Frank
Direct owner — 31% stake — since 2019
Nexcare Health Systems, Llc
Operational control — since 2019
Perry, Michael
Officer — since 2019
Sangster, Todd
Officer — since 2019
Williams, Linda
Managing employee — since 2019

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1978-10-01
CMS overall rating
1 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
$57,896 total
Last standard inspection
2025-12-10
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$463 per day (≈ $14,080/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
81% Medicaid · 2% Medicare · 17% private/other
Occupancy
88% (fiscal year 2023)
Vs. state median
1% below the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds
139
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-12-10Health inspectionComplaint-triggered8 citations
F-0600
G · Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-01-02
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-01-02
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-01-02
F-0678
J · Immediate jeopardy
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2026-01-02
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-01-15
F-0711
D · No harm foundFrom a complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected 2026-01-15
F-0810
E · No harm foundFood safety
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected 2026-01-02
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-01-15
2025-09-24Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-09-16
7 earlier / fire-safety inspections (40 citations)
2025-08-27Health inspectionComplaint-triggered1 citation
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-09-05
2025-03-19Health inspectionComplaint-triggered5 citations
F-0551
D · No harm foundFrom a complaint
Give the resident's representative the ability to exercise the resident's rights.
Corrected 2025-03-27
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-03-27
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-03-27
F-0865
F · No harm foundFrom a complaint
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2025-03-27
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-03-27
2024-10-10Health inspectionComplaint-triggered13 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-10-29
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-10-29
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-10-29
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-10-29
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-10-29
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-10-29
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-10-29
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-10-29
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-10-29
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-10-29
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-10-29
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-10-29
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-10-29
2024-03-07Health inspectionComplaint-triggered4 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-03-21
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-03-21
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-03-21
F-0760
G · Actual harmFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-03-21
2023-10-04Health inspectionComplaint-triggered12 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-10-18
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2023-10-18
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-10-18
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2023-11-16
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-10-18
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-10-18
F-0684
G · Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-18
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2023-11-16
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-10-18
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-18
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-10-18
F-0699
D · No harm foundFrom a complaint
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2023-10-18
2025-12-10Fire-safety inspection3 citations
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-12-15
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-12-15
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-12-15
2024-10-10Fire-safety inspection2 citations
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-10-29
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-10-29

Federal penalties

2025-09-24Fine$14,020
2024-03-07Fine$16,088
2023-10-04Fine$27,788
2025-12-10Medicare payment denial — 12 days
2023-10-04Medicare payment denial — 16 days
Total fines$57,896
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235377.

Visitor reviews

What people say on Google.
2.952 ratings on Google
★★★★★Lois Kriscunas · 2026-04-29 · via Google

“My sister has been at Valley View for 2 years and our family couldn’t be happier with the care she receives. She knows all the staff and they treat her with love, dignity and respect. The Activities are exceptional!!! Everyday is filled with multiple fun projects, cooking and entertainment which all helps to stimulate her mind and body. She receives excellent care including transportation to outsi…”

★★★★★Cyndi Browne · 2026-01-05 · via Google

“I stayed at Valley View Care Center for three weeks and experienced the best care. Nurse Wendy was very patient, caring, and experienced in changing my wound vac My day aides Jodi and Christina were very kind and always came to my room in a timely manner when I needed help. My Physical Therapists Kim and Jacob did an excellent job getting me strong and walking well and my Occupational Therapi…”

★★★★★Sheldon Williams · 2026-03-18 · via Google

“I have the pleasure of giving my thoughts an option of my rehab at valley view care center.I came here from another care center I can say I was on my death bed in the process of dying.I left that center to come here I was a mess I felt that I destroyed every thing that meant something to my family,my children;and my relationship with God.Thru the Grace of God I was given another chance.The place t…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 49 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered