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Nursing homeFAID #14325

Victoria Gardens of Allen

310 S. JUPITER, ALLEN, TX, 75002

(972) 727-5850

120 licensed beds

CMS rates Victoria Gardens of Allen 3 out of 5 overall. Federal inspectors issued 36 citations across 14 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall4/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Victoria Gardens of Allen

Address

310 S. Jupiter

Allen, TX 75002

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

675882

Care type

Nursing home

County

Collin

Facility name

Victoria Gardens of Allen

Street address

310 S. JUPITER

City / state / ZIP

Allen, TX 75002

Phone

(972) 727-5850

Website

vgallenrehab.com

About this facility — Victoria Gardens of Allen

Victoria Gardens of Allen is a Medicare/Medicaid-certified skilled nursing facility in Allen, Texas. It is licensed for 120 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 16 senior care facilities in Allen and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Priority Management, a group of 38 facilities on this site.

Federal inspectors have cited Victoria Gardens of Allen 36 times across 14 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Priority Management

Ownership type

For profit - Limited Liability company

Registered owners & officers

Bauder Family Investments, Llc

Direct owner · Additional disclosable party — 33% stake — since 2024

Boulware St James Llc

Direct owner · Additional disclosable party — 33% stake — since 2024

Steven Boulware Family Investments Llc

Direct owner · Additional disclosable party — 33% stake — since 2024

Ahmed, Md Jewel

Operational control · Additional disclosable party — since 2021

Bauder, Kelly

Indirect owner · Additional disclosable party — since 2024

Bauder, Madison

Indirect owner · Additional disclosable party — since 2024

Bauder, Parker

Indirect owner · Additional disclosable party — since 2025

Bauder, William

Operational control · Additional disclosable party — since 2024

Boulware, Douglas

Additional disclosable party — since 2024

Boulware, Sandra

Additional disclosable party — since 2024

Boulware, Steven

Additional disclosable party — since 2024

Boulware, Thomas

Indirect owner · Additional disclosable party — since 2024

Bridgepointe Finanical Services, Llc

Operational control · Additional disclosable party — since 2024

Dohlman, John

Operational control · Additional disclosable party — since 2024

Innovative Nurse Consulting, Llc

Operational control · Additional disclosable party — since 2024

Miller, Bobbie

Additional disclosable party — since 2024

Pmg Realco - Allen, Llc

Mortgage holder · Additional disclosable party — since 2024

Priority Management Group, Llc

Operational control · Additional disclosable party — since 2024

Progressive Rehab Solutions, Llc

Operational control · Additional disclosable party — since 2024

Walker, Katie

Indirect owner · Additional disclosable party — since 2024

Regulatory standing

Federal court records

8 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2001-08-15

CMS overall rating

3 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-02-11

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$367 per day (≈ $11,160/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

74% Medicaid · 6% Medicare · 20% private/other

Occupancy

81% (fiscal year 2023)

Vs. state median

32% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-28Health inspectionComplaint-triggered1 citation

F-0812

E · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-06-29

2026-04-14Health inspectionComplaint-triggered2 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-04-15

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-04-15

8 earlier / fire-safety inspections (33 citations)

2026-02-11Health inspection3 citations

F-0645

E · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2026-02-13

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-02-16

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-02-23

2026-01-20Health inspectionComplaint-triggered2 citations

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-01-22

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-01-22

2024-12-07Health inspectionComplaint-triggered2 citations

F-0695

D · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-12-08

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-12-08

2024-11-20Health inspectionComplaint-triggered2 citations

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-11-27

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-11-27

2023-09-28Health inspection8 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-10-23

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-10-23

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-10-23

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-10-23

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-10-23

F-0807

D · No harm foundFood safety

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

Corrected 2023-10-23

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2023-10-23

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-10-23

2026-02-11Fire-safety inspection6 citations

K-0100

F · No harm found

Meet other general requirements.

Corrected 2026-02-16

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2026-03-10

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-02-16

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-02-27

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

2024-11-20Fire-safety inspection4 citations

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-12-20

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-12-20

K-0343

F · No harm found

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2024-12-10

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-06-19

2023-09-28Fire-safety inspection6 citations

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-11-10

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-10-02

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-10-02

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-10-02

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-10-02

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2023-10-30

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675882.

Quality of care & staffing

How it compares in Texas.

Inspection citations, 3 years

More than 54% of nursing homes in the state

State median: 33

Federal fines, 3 years

No federal fines on record

State median: $15,642

Nurse staffing, hours per resident per day

3.3

Higher than 51% of nursing homes in the state

State median: 3.3

Nursing staff turnover, annual

57%

Higher than 68% of nursing homes in the state

State median: 50%

Resident outcomes

On 21 federal quality measures, this facility does better than the Texas average on 11 and worse on 1. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	15.9%	15.8%	13.5%	Near state average
Lose too much weight	2.4%	2.9%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.3%	0.7%	Better than state
With a urinary tract infection	0.0%	0.8%	1.5%	Better than state
Have depressive symptoms	2.3%	2.3%	13.5%	Near state average
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	0.7%	3.2%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	99.7%	96.4%	93.7%	Near state average
Ability to walk independently worsened	13.3%	12.9%	12.7%	Near state average
Received an antianxiety or hypnotic medication	14.7%	17.8%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	94.0%	97.0%	95.3%	Near state average
With pressure ulcers	2.4%	3.7%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	7.7%	12.5%	18.3%	Better than state
Received an antipsychotic medication	7.0%	9.8%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.09	2.05	1.81	Near state average
Outpatient emergency department visits per 1000 long-stay resident days	1.69	1.97	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	93.9%	88.7%	82.3%	Near state average
Newly received an antipsychotic medication	1.8%	1.4%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	79.5%	85.4%	80.1%	Near state average
Were rehospitalized after a nursing home admission	27.1%	25.5%	23.4%	Near state average
Had an outpatient emergency department visit	6.8%	12.2%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0880 3 inspections. Provide and implement an infection prevention and control program.
K-0222 2 inspections. Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K-0321 2 inspections. Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K-0372 2 inspections. Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K-0712 2 inspections. Have simulated fire drills held at unexpected times.
F-0695 2 inspections. Provide safe and appropriate respiratory care for a resident when needed.

What its owners also hold

Boulware St James Llc has an ownership stake on file at 25 nursing homes, averaging 3 of 5 on CMS's overall rating.
Bauder Family Investments, Llc has an ownership stake on file at 25 nursing homes, averaging 3.1 of 5 on CMS's overall rating.
Steven Boulware Family Investments Llc has an ownership stake on file at 19 nursing homes, averaging 2.9 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

Licensing: Texas Health and Human Services
File a complaint: 800-458-9858 · Online
Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Texas Health Presbyterian Hospital Allen, about 1.8 miles. CMS rating 4 of 5.
Medical Center of Mckinney, about 4.7 miles. CMS rating 3 of 5.
Methodist Mckinney Hospital, about 6.5 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

The Belmont At Twin Creeks, Allen, about 1.5 miles. CMS rating 4 of 5.
Mckinney Healthcare and Rehabilitation Center, Mckinney, about 4.8 miles. CMS rating 5 of 5.
The Park In Plano, Plano, about 4.9 miles. CMS rating 2 of 5.
Collinwood Nursing and Rehabilitation, Plano, about 5.7 miles. CMS rating 1 of 5.
Garnet Hill Rehabilitation and Skilled Care, Wylie, about 5.7 miles. CMS rating 3 of 5.

Visitor reviews

What people say on Google.

4.0105 ratings on Google

★★★Michael Tafoya · 2025-12-11 · via Google
“The staff is very courteous and professional when they work with you but it seems like the team work is not there. There are times in the first shift, I will switch my call light on and I'll be waiting an hour plus for help. If I was to have fallen noone would have reacted right away and I could have been seriously injured. I did fall once and Rachel overnight CNA was there right away and did gr…”

★★★Christine Owens · 2026-04-02 · via Google
“My 84 year old mother has been here since mid December, and is recovering from spinal fusion surgery. She also has Parkinson’s. I would like to give a shoutout to Kosha and Net, who take really good care of her. Kosha works so hard and goes above and beyond and we appreciate it. She really cares about the residents. Kosha gets 5 stars! The room is kept clean by housekeeping. The therapy department…”

★★★★★Lea Scruggs · 2026-02-07 · via Google
“There were many helpful concerned people involved with my care. Nurse Rose, CNA Ic, Medical Aide True, Therapists Phillip, Leo, Dennis and others were consistent in their professional concern and helpful attitude. The atmosphere was one of desire to help me recover in caring, friendly surroundings. The doctors and staff were attentive and concerned with my steady recovery and overall well being…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

Locked

The 36 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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