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Nursing homeFAID #14277

Victoria Gardens of Frisco

10700 Rolater Dr., FRISCO, TX, 75035
(972) 712-8652
vgfriscorehab.com
118 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of VICTORIA GARDENS OF FRISCO
Photo via Google · Victoria Gardens of Frisco

Public record summary

What we can show you for free.
Bed capacity
118
CMS facility ID
675811
Care type
Nursing home
County
Collin
Facility name
Victoria Gardens of Frisco
Street address
10700 Rolater Dr.
City / state / ZIP
Frisco, TX 75035
Phone
(972) 712-8652
Website
vgfriscorehab.com

About this facility — Victoria Gardens of Frisco

Victoria Gardens of Frisco is a Medicare/Medicaid-certified skilled nursing facility in Frisco, Texas. It is licensed for 118 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 24 senior care facilities in Frisco and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Victoria Gardens of Frisco 36 times across 15 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $23,546 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Priority Management
Ownership type
For profit - Corporation

Registered owners & officers

Bauder Family Investments, Llc
Direct owner — 33% stake — since 2024
Boulware St James Llc
Direct owner — 33% stake — since 2024
Steven Boulware Family Investments Llc
Direct owner — 33% stake — since 2024
Bauder, Kelly
Indirect owner · Additional disclosable party — 8% stake — since 2024
Bauder, Madison
Indirect owner · Additional disclosable party — 8% stake — since 2024
Bauder, Parker
Indirect owner · Additional disclosable party — 8% stake — since 2024
Boulware, Thomas
Indirect owner · Additional disclosable party — 8% stake — since 2024
Walker, Katie
Indirect owner · Additional disclosable party — 8% stake — since 2024
Ahmed, Md Jewel
Operational control · Additional disclosable party — since 2024
Bauder, William
Officer · Operational control · Additional disclosable party — since 2024
Boulware, Douglas
Indirect owner · Additional disclosable party — since 2024
Boulware, Sandra
Indirect owner — since 2024
Boulware, Steven
Officer · Additional disclosable party — since 2024
Bridgepointe Finanical Services, Llc
Operational control · Additional disclosable party — since 2024
Innovative Nurse Consulting, Llc
Operational control · Additional disclosable party — since 2024
Miller, Bobbie
Officer — since 2024
Pmg Realco-frisco, Llc
Additional disclosable party — since 2024
Priority Management Group, Llc
Operational control · Additional disclosable party — since 2024
Progressive Rehab Solutions, Llc
Operational control · Additional disclosable party — since 2024
Washington, Michael
Operational control · Additional disclosable party — since 2024

Regulatory standing

Federal court records
8 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1999-11-05
CMS overall rating
4 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
$23,546 total
Last standard inspection
2025-05-29
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$359 per day (≈ $10,910/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
74% Medicaid · 5% Medicare · 21% private/other
Occupancy
61% (fiscal year 2023)
Vs. state median
30% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
118
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-01-14Health inspectionComplaint-triggered1 citation
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-02-05
2025-12-08Health inspectionComplaint-triggered1 citation
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-12-10
11 earlier / fire-safety inspections (34 citations)
2025-05-29Health inspectionComplaint-triggered2 citations
F-0644
D · No harm foundFrom a complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2025-03-17
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-06-18
2025-02-25Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-02-22
2024-10-23Health inspectionComplaint-triggered1 citation
F-0604
J · Immediate jeopardyFrom a complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2024-09-09
2024-06-13Health inspectionComplaint-triggered1 citation
F-0805
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2024-07-08
2024-04-18Health inspectionComplaint-triggered3 citations
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-25
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-25
F-0925
E · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-05-25
2024-03-22Health inspectionComplaint-triggered1 citation
F-0558
E · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-04-12
2023-12-16Health inspectionComplaint-triggered2 citations
F-0687
D · No harm foundFrom a complaint
Provide appropriate foot care.
Corrected 2023-12-29
F-0810
D · No harm foundFood safetyFrom a complaint
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected 2023-12-29
2023-03-02Health inspection2 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-03-10
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-03-10
2025-05-29Fire-safety inspection4 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-06-19
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-06-19
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-06-19
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-06-19
2024-04-18Fire-safety inspection14 citations
E-0006
E · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2024-06-01
E-0007
F · No harm found
Address patient/client population and determine types of services needed.
Corrected 2024-06-01
E-0009
F · No harm found
Include a process for Emergency Preparedness collaboration.
Corrected 2024-06-01
E-0036
F · No harm found
Establish emergency prep training and testing.
Corrected 2024-06-01
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2024-06-01
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-05-17
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-05-29
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2024-06-01
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-06-01
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-05-23
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-06-01
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2024-06-01
K-0712
E · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-06-01
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-06-01
2023-03-02Fire-safety inspection3 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-03-07
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-04-05
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-03-07

Federal penalties

2025-02-25Fine$9,113
2024-10-23Fine$14,433
Total fines$23,546
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675811.

Visitor reviews

What people say on Google.
3.899 ratings on Google
★★★★★mike proctor · 2026-05-05 · via Google

“My experience has been wonderful. They give me physical therapy, speech therapy and are very supportive. They keep you engaged in activities and are very helpful. I am getting better everyday and would recommend Victoria Gardens to anyone who needs rehabilitation or assisted living. Thanks for your kindness to the entire team. Mike Proctor 😎”

★★★★★Victoria Silas · 2026-05-02 · via Google

“Best place ever..The staff is great in every regards. The nursing team is caring, have extensive woundcare program. Therapy team is fantastic! The facility is super clean and well taken care of. Lots of exciting activities programs that keep the residents engaged, active and happy all day.”

★Jennifer DaCosta · 2026-04-10 · via Google

“Victoria Gardens accepted my mother as a patient, and she was transferred to their facility Saturday February 17th after being in the hospital about a month and a half. When I arrived to visit my mom, the smell overwhelmed me as I waited at the nurse's desk 10 minute while the staff was scrolling on their phones before acknowledging me and telling me what room she was in. On Tuesday February 17th …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 36 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered