Home›Browse›California›El Cajon›Victoria Post Acute Care

Nursing homeFAID #13809

Victoria Post Acute Care

654 S. ANZA, EL CAJON, CA, 92020

(619) 440-5005

ensignservices.net

120 licensed beds

★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Victoria Post Acute Care

Address

654 S. Anza

El Cajon, CA 92020

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

555804

Care type

Nursing home

County

San Diego

Facility name

Victoria Post Acute Care

Street address

654 S. ANZA

City / state / ZIP

El Cajon, CA 92020

Phone

(619) 440-5005

Website

ensignservices.net

About this facility — Victoria Post Acute Care

Victoria Post Acute Care is a Medicare/Medicaid-certified skilled nursing facility in El Cajon, California. It is licensed for 120 beds — above the median for skilled nursing facilities in California (98 beds).

It is one of 55 senior care facilities in El Cajon and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Victoria Post Acute Care 64 times across 12 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Ensign Group

Ownership type

For profit - Corporation

Registered owners & officers

Burnam, Soon

Officer — since 2014

Dove, Edward

Governing body · Operational control · Additional disclosable party — since 2014

Ensign Services Inc

Additional disclosable party — since 2014

Fam, Anthony

Governing body · Operational control · Additional disclosable party — since 2023

Keetch, Chad

Officer — since 2011

Lincare Inc

Operational control — since 2014

Oh, Katherine

Officer — since 2025

Port, Barry

Owner of a disclosable party — since 2025

Sato, Ami

Officer — since 2024

Willits, Adam

Director — since 2023

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2004-03-17

CMS overall rating

5 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-01-29

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$485 per day (≈ $14,740/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

59% Medicaid · 6% Medicare · 35% private/other

Occupancy

89% (fiscal year 2023)

Vs. state median

6% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 8:00 AM – 8:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-01-29Health inspection8 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2026-02-26

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-02-26

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-02-26

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-02-26

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-02-26

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-02-26

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-02-26

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-02-26

2025-09-04Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-04

10 earlier / fire-safety inspections (55 citations)

2025-07-31Health inspectionComplaint-triggered1 citation

F-0627

D · No harm foundFrom a complaint

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2025-08-22

2024-09-13Health inspection10 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-10-10

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-10-10

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-10-10

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-10-10

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-10-10

F-0761

D · No harm found

Corrected 2024-10-10

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-10-10

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-10

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-10-10

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-10-10

2024-08-30Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-20

2024-07-24Health inspectionComplaint-triggered2 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-15

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-08-15

2024-04-17Health inspectionComplaint-triggered1 citation

F-0624

D · No harm foundFrom a complaint

Prepare residents for a safe transfer or discharge from the nursing home.

Corrected 2024-05-03

2024-01-26Health inspectionInfection control2 citations

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-02-19

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-02-19

2022-09-28Health inspection15 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-11-16

F-0580

G · Actual harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2022-11-16

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2022-11-16

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-11-16

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-11-16

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-11-16

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-11-16

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-11-16

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-11-16

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-11-16

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-11-17

F-0773

D · No harm found

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2022-11-16

F-0867

E · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2022-11-16

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-11-17

F-0881

D · No harm found

Implement a program that monitors antibiotic use.

Corrected 2022-11-16

2026-01-29Fire-safety inspection3 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2026-02-09

K-0352

C · No harm found

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Corrected 2026-02-06

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-02-06

2024-09-13Fire-safety inspection6 citations

E-0041

C · No harm found

Implement emergency and standby power systems.

Corrected 2024-09-24

K-0345

C · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-09-24

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-09-24

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-09-24

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-09-24

K-0918

C · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-09-24

2022-09-28Fire-safety inspection14 citations

E-0031

D · No harm found

Provide emergency officials' contact information.

Corrected 2022-10-17

E-0039

D · No harm found

Conduct testing and exercise requirements.

Corrected 2022-10-17

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2022-10-17

K-0200

D · No harm found

Meet other general requirements.

Corrected 2022-10-17

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-10-17

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2022-10-17

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2022-10-17

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-10-17

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-10-17

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-10-17

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-10-17

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2022-10-17

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2022-10-17

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2022-10-17

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555804.

Visitor reviews

What people say on Google.

4.2215 ratings on Google

★★★★★Jaz Feliciano · 2026-06-11 · via Google
“My mom received excellent care at Victoria Post Acute Care. Staff were kind, professional, and always willing to help. The nursing team was amazing and played a huge role in her recovery process. We are grateful for the compassion and dedication shown by everyone and would highly recommend this facility.”

★★★★★Michelle Dyke · 2026-01-11 · via Google
“I can not say enough positive things about Victoria Post Acute Care. Lily went above and beyond helping my aunt, and also giving me and our family peace of mind that our loved one is safe and being cared for. Lily and the entire staff are extremely professional, caring, and compassionate. They are truly angels on earth.”

★★★★★Arthur Kanegis · 2026-04-16 · via Google
“The wonderful staff at Victoria Post Acute have literally saved my brother's life. With regular blood tests and monitoring they've been able to balance the conflicting needs of various critical parts of his body that were failing. Ashley is caring and compassionate and especially good at managing over all care. My brother especially loves it when volunteers come in to play guitar or do other enter…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 64 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered