Senior Home Review
Home›Browse›Michigan›Kalamazoo›Villa At Borgess Place
Nursing homeFAID #6117

Villa At Borgess Place

3057 GULL ROAD, KALAMAZOO, MI, 49048
(269) 552-6500
101 licensed beds
★★★★★2/5CMS Five-Star overall1/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Delivered within 24–48 hours
Photo of Villa at Borgess Place
Photo via Google · Villa at Borgess Place
What we can show you for free.
Bed capacity
101
CMS facility ID
235289
Care type
Nursing home
County
Kalamazoo
Facility name
Villa At Borgess Place
Street address
3057 GULL ROAD
City / state / ZIP
Kalamazoo, MI 49048
Phone
(269) 552-6500

Villa At Borgess Place is a Medicare/Medicaid-certified skilled nursing facility in Kalamazoo, Michigan. It is licensed for 101 beds — close to the median for skilled nursing facilities in Michigan (100 beds).

It is one of 46 senior care facilities in Kalamazoo and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Villa At Borgess Place 86 times across 16 inspections in the last three years, including 6 food-safety citations, and CMS has imposed $45,130 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Villa Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Aaron Family Investment Trust
Direct owner · Additional disclosable party — 31% stake — since 2024
Baumol, Yehoshua
Direct owner · Additional disclosable party — 27% stake — since 2024
Ab Investment Trust U/a/d 01/03/23
Direct owner · Additional disclosable party — 13% stake — since 2024
3057 Gull Road Llc
Additional disclosable party — since 2024
Aaron, Jonathan
Governing body · Officer · Operational control · Additional disclosable party — since 2024
Berger, Menachem
Additional disclosable party — since 2024
Cudney, Kiersten
Managing employee · Operational control · Additional disclosable party — since 2024
Graf, Marcella
Managing employee · Operational control · Additional disclosable party — since 2024
Israel Family Investment Trust
Additional disclosable party — since 2024
Israel Investment Tr
Additional disclosable party — since 2024
Israel, Benjamin
Additional disclosable party — since 2024
Nagel, Steven
Additional disclosable party — since 2024
Omnia Healthcare Group Llc
Operational control · Additional disclosable party — since 2024
Oprescu, Nicoara
Managing employee · Additional disclosable party — since 2024
Stern, Todd
Additional disclosable party — since 2024
Todd a Stern 2015 Irrv Ins Tr
Additional disclosable party — since 2024

Regulatory standing

Licensed / certified since
1976-04-16
CMS overall rating
2 of 5 stars
Health deficiencies
31 at the last standard inspection
Federal fines
$45,130 total
Last standard inspection
2025-08-13
Nurse staffing
4.4 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$490 per day (≈ $14,900/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 10% Medicare · 90% private/other
Occupancy
76% (fiscal year 2024)
Vs. state median
5% above the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds
101
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-21Health inspectionComplaint-triggered3 citations
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-04-22
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-22
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-05-13
2026-03-26Health inspectionComplaint-triggered4 citations
F-0627
D · No harm foundFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2026-04-22
F-0655
D · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2026-04-22
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-04-22
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-22
13 earlier / fire-safety inspections (79 citations)
2025-12-10Health inspectionComplaint-triggered6 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-01-05
F-0655
D · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2026-01-05
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-01-05
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-01-05
F-0694
D · No harm foundFrom a complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2026-01-05
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-01-05
2025-08-13Health inspectionComplaint-triggered18 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-09-09
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-09-09
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-09-09
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-09-09
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-09-09
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-09-09
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-09-09
F-0656
G · Actual harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-09-09
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-10-03
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-10-03
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-10-03
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-09-09
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-09-09
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-09-09
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-09-09
F-0847
E · No harm found
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected 2025-09-09
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-10-03
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-09-09
2025-06-09Health inspectionComplaint-triggered7 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-07-14
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-07-14
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-07-14
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-07-14
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-12
F-0803
F · No harm foundFood safetyFrom a complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2025-07-14
F-0806
E · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2025-07-14
2025-02-25Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-03-21
2025-02-11Health inspectionComplaint-triggered3 citations
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-03-21
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-21
F-0940
D · No harm foundFrom a complaint
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected 2025-03-21
2024-09-18Health inspectionComplaint-triggered3 citations
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-10-10
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-10
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-10-10
2024-08-29Health inspection15 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-10-04
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-10-04
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-10-04
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-10-04
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-10-04
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-10-04
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-10-04
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-10-04
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-10-04
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-10-04
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-10-04
F-0813
D · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2024-10-04
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-10-04
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-10-04
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2024-10-04
2024-01-03Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-02
2023-09-06Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-13
2023-07-12Health inspection8 citations
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2023-08-09
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-08-09
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-08-09
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2023-08-09
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-08-09
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-08-09
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-08-09
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-08-09
2025-08-13Fire-safety inspection7 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-09-05
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-09-05
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2025-09-05
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-09-05
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-09-05
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-09-05
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-09-05
2024-08-29Fire-safety inspection5 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2024-10-04
K-0232
E · No harm found
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Corrected 2024-10-04
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-10-04
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-10-04
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-10-04
2023-07-12Fire-safety inspection4 citations
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-08-09
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-08-09
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-08-09
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-08-09

Federal penalties

2025-08-13Fine$45,130
2025-08-13Medicare payment denial — 23 days
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235289.
What people say on Google.
3.958 ratings on Google
★Amanda S. · 2026-01-21 · via Google

“While many of the individual staff members we encountered were compassionate, the overall standard of care during my mother’s stay was unacceptable. The condition of her room this morning was abhorrent, and the quality and consistency of therapy throughout her stay were deeply disappointing and below any acceptable standard. The attached photos speak for themselves. Once confronted, administration…”

★★Gekko76 · 2026-02-15 · via Google

“The Nurses and other staff are amazing. I can't say enough good things when it comes to the care my family received. However the current Socialworker should never be in charge of anyone's well being. She discharged my family member without waiting for the decision of an appeal with no arrangement for care once they returned home. She spoke directly to the patient who is unable to fully understanda…”

★★★cathy smith · 2026-06-13 · via Google

“The facility used to be a welcoming place. When my dad was here in 2016, the little lounges in each unit had couches, chairs, and end tables. It was a nice gathering place to talk to other residents and to take company to. Now the only place for a guest to sit is on the one folding chair in the room. My husband's bed has been broken for a couple of days, no one has bothered to fix it. Also has bee…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 86 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered