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Nursing homeFAID #7477

Village Health & Rehabilitation

2651 SOUTH AVE W, MISSOULA, MT, 59804

(406) 728-9162

193 licensed beds

CMS rates Village Health & Rehabilitation 4 out of 5 overall. Federal inspectors issued 40 citations across 10 inspections in the last three years, with $27,846 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of VILLAGE HEALTH & REHABILITATION

Photo via Google · The Village Health & Rehabilitation

Address

2651 South Ave W

Missoula, MT 59804

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Public record summary

What we can show you for free.

Bed capacity

193

CMS facility ID

275043

Care type

Nursing home

County

Missoula

Facility name

Village Health & Rehabilitation

Street address

2651 SOUTH AVE W

City / state / ZIP

Missoula, MT 59804

Phone

(406) 728-9162

Website

villagehealthandrehab.com

About this facility — Village Health & Rehabilitation

Village Health & Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Missoula, Montana. It is licensed for 193 beds — well above the median for skilled nursing facilities in Montana (75 beds).

It is one of 22 senior care facilities in Missoula and 62 skilled nursing facilities across Montana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Village Health & Rehabilitation 40 times across 10 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $27,846 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Goodman Group

Ownership type

For profit - Corporation

Registered owners & officers

Benson, Randall

Direct owner · Officer — since 2016

Community Nursing, Inc

Direct owner — since 1986

Edinger, Craig

Officer — since 2016

John B. Goodman 2006 Irrv Grantor Tr

Direct owner — since 2017

Knacke, Clinton

Officer — since 2022

Olson, Denise

Officer — since 2013

Salmen, Thomas

Direct owner — since 2017

South Dakota Trust Company, Llc

Direct owner — since 2017

Strauss, Dee

Managing employee — since 2018

Weichert, James

Direct owner · Director — since 2016

Wilson, Mark

Direct owner — since 2017

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1975-02-01

CMS overall rating

4 of 5 stars

Health deficiencies

4 at the last standard inspection

Federal fines

$27,846 total

Last standard inspection

2025-08-28

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$362 per day (≈ $11,000/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

52% Medicaid · 20% Medicare · 28% private/other

Occupancy

69% (fiscal year 2023)

Vs. state median

2% above the MT median of $355/day — full state cost breakdown

Services & coverage

Licensed beds

193

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-11-19Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-12-09

2025-08-28Health inspectionComplaint-triggered6 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-09-23

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-09-23

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-09-23

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-09-23

F-0808

D · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2025-09-23

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-23

7 earlier / fire-safety inspections (33 citations)

2025-04-03Health inspectionComplaint-triggered1 citation

F-0880

F · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-04-29

2024-11-21Health inspectionComplaint-triggered4 citations

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-12-19

F-0641

D · No harm foundFrom a complaint

Ensure each resident receives an accurate assessment.

Corrected 2024-12-19

F-0657

E · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-12-19

F-0758

D · No harm foundFrom a complaint

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-12-19

2024-08-01Health inspection9 citations

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-08-23

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-08-23

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-08-23

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-23

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-08-16

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-08-16

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-08-23

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-16

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-08-23

2023-07-20Health inspection4 citations

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-08-17

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2023-08-17

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-08-17

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-08-17

2025-08-28Fire-safety inspection7 citations

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-09-23

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-09-23

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-23

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-09-23

K-0911

E · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-09-23

K-0912

D · No harm found

Have power receptacles that are properly grounded.

Corrected 2025-09-23

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-09-23

2024-08-01Fire-safety inspection2 citations

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-08-16

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-08-16

2023-07-20Fire-safety inspection6 citations

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-08-17

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-08-17

K-0271

D · No harm found

Have exits that are accessible at all times.

Corrected 2023-08-17

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-08-17

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-08-17

K-0754

D · No harm found

Provide properly sized and located linen or trash receptacles.

Corrected 2023-08-17

Federal penalties

2025-08-28Fine$11,190

2024-08-01Fine$16,656

Total fines$27,846

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 275043.

Quality of care & staffing

How it compares in Montana.

Inspection citations, 3 years

More than 42% of nursing homes in the state

State median: 41

Federal fines, 3 years

$27,846

More than 52% of nursing homes in the state

State median: $27,405

Nurse staffing, hours per resident per day

4.0

Higher than 57% of nursing homes in the state

State median: 3.8

Nursing staff turnover, annual

56%

Higher than 51% of nursing homes in the state

State median: 56%

Resident outcomes

On 21 federal quality measures, this facility does better than the Montana average on 12 and worse on 2. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	10.6%	18.5%	13.5%	Better than state
Lose too much weight	8.0%	6.4%	5.1%	Worse than state
With a catheter inserted and left in their bladder	1.0%	2.0%	0.7%	Better than state
With a urinary tract infection	0.7%	3.0%	1.5%	Better than state
Have depressive symptoms	5.9%	6.3%	13.5%	Near state average
Were physically restrained	0.0%	0.6%	0.1%	Better than state
Experiencing one or more falls with major injury	2.2%	4.4%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	99.1%	96.7%	93.7%	Near state average
Ability to walk independently worsened	7.0%	16.1%	12.7%	Better than state
Received an antianxiety or hypnotic medication	16.5%	15.4%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	97.5%	94.0%	95.3%	Near state average
With pressure ulcers	5.9%	6.2%	4.5%	Near state average
With new or worsened bowel or bladder incontinence	9.0%	22.1%	18.3%	Better than state
Received an antipsychotic medication	19.1%	20.7%	15.4%	Near state average
Hospitalizations per 1000 long-stay resident days	1.71	1.39	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.46	2.08	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	98.7%	84.1%	82.3%	Better than state
Newly received an antipsychotic medication	0.5%	1.2%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	96.8%	76.7%	80.1%	Better than state
Were rehospitalized after a nursing home admission	13.7%	20.2%	23.4%	Better than state
Had an outpatient emergency department visit	12.4%	13.1%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0609 3 inspections. Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
K-0321 2 inspections. Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.
K-0363 2 inspections. Install corridor and hallway doors that block smoke.

What its owners also hold

John B. Goodman 2006 Irrv Grantor Tr has an ownership stake on file at 6 nursing homes, averaging 3.5 of 5 on CMS's overall rating.
South Dakota Trust Company, Llc has an ownership stake on file at 4 nursing homes, averaging 3.8 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Montana

Licensing: Montana Department of Public Health and Human Services, Office of Inspector General, Certification Bureau
File a complaint: Online
Long-Term Care Ombudsman: 800-332-2272. A free advocate for residents and families.
Adult Protective Services: 844-277-9300. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Community Medical Center, about 0.9 miles. CMS rating 3 of 5.
St. Patrick Hospital, about 2.6 miles. CMS rating 5 of 5.
Bitterroot Health - Daly Hospital, about 42 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Riverside Health & Rehabilitation, Missoula, about 3.5 miles. CMS rating 2 of 5.
Missoula Health and Rehabilitation Center, Missoula, about 4.5 miles. CMS rating 4 of 5.
Bitterroot Valley Living Center, Stevensville, about 23 miles. CMS rating 5 of 5.
Discovery Care Centre, Hamilton, about 42 miles. CMS rating 3 of 5.
St Luke Community Nursing Home, Ronan, about 48 miles. CMS rating 5 of 5.

Visitor reviews

What people say on Google.

3.040 ratings on Google

★★★★★Sally Dallagiacomo · 2026-02-11 · via Google
“Google The care my sister received at The Village Health & Rehabilitation was truly exemplary. From the very beginning, the staff showed genuine compassion, professionalism, and attention to detail. They treated my sister with dignity and respect, and it was clear they were deeply invested in her comfort, health, and overall well-being. Communication with our family was excellent, and we always fe…”

★★★★★Kathy Estes · 2026-04-02 · via Google
“The Executive Director of the Village is one that really cares for the residents and helps to keep them safe. The Director of Nursing brings quality to nurses. I am a resident here at the Village, The staff, Nurses, Med Techs,CNA’s are now my extended family. I highly recommend .”

★Chrystal Lynn · 2026-04-29 · via Google
“My mom was in here for rehabilitation after her back surgery. She now has sepsis and had asked multiple times for someone to look at it or get her a bandage to cover as the stitches were catching on the bedding and then never followed back up to give her the care she was asking for. Do not recommend.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 40 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered