Villages At Willows
The state lists 2 state inspections, 3 complaint visits, 29 citations, 4 substantiated allegations; last visit 2026-07-07. Listing last updated 2026-11-06.
Public record summary
About this facility — Villages At Willows
Villages At Willows is a licensed assisted living community in Fresno, California. It is licensed for 30 beds — well above the median for assisted living communities in California (6 beds).
It is one of 213 senior care facilities in Fresno and 8,982 assisted living communities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on the federal NPI registry (NPPES), and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 2 state inspections, 3 complaint visits, 29 citations, 4 substantiated allegations. 16 are Type A. License status: Licensed.
License notes from the state: AGE RANGE 60 AND OVER. APPROVED FOR THRITY (30) RESIDENTS, OF WHICH 18 MAY BE NON-AMBULATORY IN BUILDINGS 835, 841 AND 877 ONLY. HOSPICE WAIVER APPROVED FOR FIVE (5) RESIDENTS.
Complaints (2)
| State visit | Allegation outcomes | Citations |
|---|---|---|
| 11/05/2025 | 3 substantiated | 3 Type A |
| 06/18/2025 | 1 substantiated, 1 unfounded | 1 Type B |
Inspections (2)
| Date |
|---|
| 07/07/2026 |
| 10/14/2025 |
Source: California Community Care Licensing, facility 107209444, read 2026-11-06. Type A citations involve immediate risk to residents; Type B citations could become one. Substantiated means the state found the allegation valid. See the state's record.
Verify & compare
Who to contact in California
- Licensing: California Department of Social Services, Community Care Licensing Division, Adult and Senior Care Program · Look up a license
- File a complaint: 844-538-8766 · Online
- Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
- Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Community Regional Medical Center, about 3.4 miles. CMS rating 1 of 5.
- Fresno Va Medical Center (va Central California Healthcare System), about 4.5 miles. CMS rating 5 of 5.
- Saint Agnes Medical Center, about 8.2 miles. CMS rating 2 of 5.
Nearby facilities with inspection records
- New Horizons Fresno, Fresno, about 0.4 miles. 3 state visits on record.
- Haven Assisted Care, Fresno, about 0.7 miles. 18 state visits on record.
- Happy Living Facility, Fresno, about 1.1 miles. 5 state visits on record.
- Pacific Gardens Nursing and Rehabilitation Center, Fresno, about 1.1 miles. CMS rating 3 of 5.
- Serenity Garden Home 2, Fresno, about 1.1 miles. 5 state visits on record.