Nursing homeFAID #8304
Waterview Heights Rehabilitation and Nursing Center
Photo via Google · Waterview Heights Rehabilitation and Nursing Center
Public record summary
What we can show you for free.
Bed capacity
229
CMS facility ID
335082
Care type
Nursing home
County
Monroe
Facility name
Waterview Heights Rehabilitation and Nursing Center
Street address
135 Meridan St.
City / state / ZIP
Rochester, NY 14612
Phone
(585) 663-0930
Website
About this facility — Waterview Heights Rehabilitation and Nursing Center
Waterview Heights Rehabilitation and Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Rochester, New York. It is licensed for 229 beds — above the median for skilled nursing facilities in New York (160 beds).
It is one of 55 senior care facilities in Rochester and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Waterview Heights Rehabilitation and Nursing Center 115 times across 9 inspections in the last three years, including 9 food-safety citations, and CMS has imposed $960,884 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Hurlbut Care
Ownership type
For profit - Partnership
Registered owners & officers
Curletta, Mark
Managing employee · Officer · Operational control — since 2021
Hurlbut Health Consulting, Llc
Operational control — since 2020
Regulatory standing
Federal court records
1 naming this facility — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1972-06-01
Health deficiencies
24 at the last standard inspection
Federal fines
$960,884 total
Last standard inspection
2025-12-22
Nurse staffing
3.5 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$483 per day (≈ $14,680/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
74% Medicaid · 10% Medicare · 17% private/other
Occupancy
80% (fiscal year 2023)
Vs. state median
1% below the NY median of $486/day — full state cost breakdown
Services & coverage
Licensed beds
229
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 9 food-safety citations on its three-year record — flagged below among the inspections.
2025-12-22Health inspection24 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-02-20
F-0554
G · Actual harm
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2026-04-22
F-0582
B · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2026-02-20
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-04-22
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-02-20
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2026-02-20
F-0675
I · Actual harm
Honor each resident's preferences, choices, values and beliefs.
Corrected 2026-02-20
F-0677
G · Actual harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-04-22
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2026-04-22
F-0684
K · Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-02-20
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-02-20
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2026-04-22
F-0689
K · Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-02-20
F-0692
G · Actual harm
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-04-22
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2026-04-22
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-04-22
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-02-20
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-04-22
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-04-22
F-0835
F · No harm found
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2026-02-20
F-0840
G · Actual harm
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Corrected 2026-02-20
F-0865
F · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2026-02-20
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-22
F-0925
F · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2026-04-22
2025-05-09Health inspectionComplaint-triggered28 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-06-30
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2025-06-30
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-08-04
F-0600
I · Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-06-30
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2025-06-30
F-0675
L · Immediate jeopardy
Honor each resident's preferences, choices, values and beliefs.
Corrected 2025-06-30
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-06-30
F-0684
G · Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-08-04
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-06-30
F-0689
K · Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-30
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-06-30
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-06-30
F-0725
L · Immediate jeopardyFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-06-30
F-0760
L · Immediate jeopardy
Ensure that residents are free from significant medication errors.
Corrected 2025-06-30
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-06-30
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-06-30
F-0805
D · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2025-06-30
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-08-04
F-0835
F · No harm found
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2025-06-30
F-0836
E · No harm found
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected 2025-06-30
F-0837
F · No harm found
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Corrected 2025-06-30
F-0865
F · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2025-06-30
F-0868
E · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2025-06-30
F-0880
L · Immediate jeopardy
Provide and implement an infection prevention and control program.
Corrected 2025-04-14
F-0882
F · No harm foundFrom a complaint
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2025-06-30
F-0912
D · No harm found
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected 2025-06-30
F-0914
D · No harm found
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Corrected 2025-06-30
F-0917
B · No harm found
Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
Corrected 2025-06-30
5 earlier / fire-safety inspections (63 citations)
2024-09-17Health inspectionComplaint-triggered20 citations
F-0550
I · Actual harmFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-11-15
F-0565
F · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2024-11-15
F-0584
F · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-11-15
F-0600
K · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-11-15
F-0655
F · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-11-15
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-11-15
F-0677
H · Actual harmFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-11-15
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-11-21
F-0686
K · Immediate jeopardy
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-01-13
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-11-15
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-01-13
F-0725
I · Actual harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-11-15
F-0760
K · Immediate jeopardyFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-01-13
F-0761
L · Immediate jeopardy
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-11-15
F-0810
D · No harm foundFood safety
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected 2024-11-15
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-11-15
F-0813
F · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2024-11-20
F-0837
L · Immediate jeopardy
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Corrected 2024-11-15
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-11-15
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-11-15
2024-01-25Health inspectionComplaint-triggered14 citations
F-0557
D · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2024-03-15
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-03-15
F-0582
B · No harm foundFrom a complaint
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-03-15
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-04-22
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-03-15
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-04-22
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-03-15
F-0732
B · No harm foundFrom a complaint
Post nurse staffing information every day.
Corrected 2024-03-15
F-0745
D · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2024-03-15
F-0756
E · No harm foundFrom a complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-03-15
F-0758
E · No harm foundFrom a complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-03-15
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-04-22
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-04-22
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-04-22
2025-12-22Fire-safety inspection16 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2026-05-08
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-02-20
K-0225
D · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2026-03-03
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2026-02-20
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-05-27
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-03-04
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-02-20
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-05-08
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-02-20
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2026-02-20
K-0781
E · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2026-03-03
K-0911
E · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2026-02-20
K-0917
E · No harm found
Ensure electrical receptacles or cover plates have distinctive color or marking.
Corrected 2026-02-20
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-02-20
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-05-08
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2026-02-20
2025-05-09Fire-safety inspection7 citations
E-0004
C · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2025-06-15
E-0020
C · No harm found
Establish policies and procedures including evacuation.
Corrected 2025-06-15
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2025-07-18
K-0232
E · No harm found
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Corrected 2025-06-13
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-06-13
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-06-13
K-0754
D · No harm found
Provide properly sized and located linen or trash receptacles.
Corrected 2025-06-13
2024-09-17Fire-safety inspection6 citations
E-0029
E · No harm found
Develop a communication plan.
Corrected 2024-10-09
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2024-12-12
K-0232
E · No harm found
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Corrected 2024-11-20
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2025-02-10
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-10-23
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-10-22
Federal penalties
2025-12-22Fine$460,490
2025-05-09Fine$185,840
2024-09-17Fine$314,554
2025-12-22Medicare payment denial — 102 days
Total fines$960,884
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335082.
Visitor reviews
What people say on Google.
1.8★★★★★71 ratings on Google
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 115 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered