Home›Browse›Massachusetts›Ashland›Waterview Lodge Rehabilitation & Healthcare

Nursing homeFAID #5912

Waterview Lodge Rehabilitation & Healthcare

250 WEST UNION STREET, ASHLAND, MA, 01721

(508) 848-4200

www.waterviewlodgellc.com

103 licensed beds

★★★★★3/5CMS Five-Star overall2/5 health inspections5/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of WATERVIEW LODGE LLC, REHABILITATION & HEALTHCARE

Photo via Google · GZ

Address

250 West Union Street

Ashland, MA 01721

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Public record summary

What we can show you for free.

Bed capacity

103

CMS facility ID

225598

Care type

Nursing home

County

Middlesex

Facility name

Waterview Lodge Rehabilitation & Healthcare

Street address

250 WEST UNION STREET

City / state / ZIP

Ashland, MA 01721

Phone

(508) 848-4200

Website

www.waterviewlodgellc.com

About this facility — Waterview Lodge Rehabilitation & Healthcare

Waterview Lodge Rehabilitation & Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Ashland, Massachusetts. It is licensed for 103 beds — below the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 4 senior care facilities in Ashland and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Waterview Lodge Rehabilitation & Healthcare 69 times across 7 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Desai, Indira

Direct owner · Managing employee · Officer · Operational control — since 2015

Waterview Lodge Llc

Direct owner — since 2015

Regulatory standing

Licensed / certified since

1994-01-01

CMS overall rating

3 of 5 stars

Health deficiencies

13 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-02-25

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$346 per day (≈ $10,520/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

88% Medicaid · 8% Medicare · 3% private/other

Occupancy

81% (fiscal year 2023)

Vs. state median

29% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

103

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 8:00 AM – 6:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-25Health inspection13 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-04-11

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2026-04-11

F-0585

E · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2026-04-11

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2026-04-11

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-04-11

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-04-11

F-0676

D · No harm found

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2026-04-11

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-04-11

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-04-11

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-04-11

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-04-11

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-04-11

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-04-11

2024-10-29Health inspection13 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-12-08

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-12-08

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-12-08

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-08

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-12-08

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-12-08

F-0732

B · No harm found

Post nurse staffing information every day.

Corrected 2024-12-08

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2024-12-08

F-0761

D · No harm found

Corrected 2024-12-08

F-0809

F · No harm foundFood safety

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2024-12-08

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-08

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-11-22

F-0887

F · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2024-11-22

4 earlier / fire-safety inspections (43 citations)

2023-08-14Health inspection11 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-09-27

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-27

F-0679

E · No harm found

Provide activities to meet all resident's needs.

Corrected 2023-09-27

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-09-27

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-27

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2023-09-27

F-0741

D · No harm found

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

Corrected 2023-09-27

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2023-09-27

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-09-27

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-09-27

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-09-27

2026-02-25Fire-safety inspection2 citations

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-04-10

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-04-10

2024-10-29Fire-safety inspection28 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2025-01-07

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2025-01-07

E-0015

D · No harm found

Address subsistence needs for staff and patients.

Corrected 2025-01-29

E-0024

D · No harm found

Establish policies and procedures for volunteers.

Corrected 2025-01-29

E-0029

F · No harm found

Develop a communication plan.

Corrected 2025-01-07

E-0031

D · No harm found

Provide emergency officials' contact information.

Corrected 2025-01-29

E-0033

F · No harm found

Establish methods for sharing information.

Corrected 2025-01-07

E-0036

D · No harm found

Establish emergency prep training and testing.

Corrected 2025-01-29

E-0037

D · No harm found

Establish staff and initial training requirements.

Corrected 2025-01-29

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-01-29

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2025-01-07

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-01-07

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-01-07

K-0311

D · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2025-01-07

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-01-07

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2025-01-07

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-01-07

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-01-07

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-01-07

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-01-07

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-01-07

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-01-07

K-0531

F · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2025-01-07

K-0711

E · No harm found

Provide a written emergency evacuation plan.

Corrected 2025-01-07

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-01-07

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-01-07

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-01-07

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2025-01-07

2023-08-14Fire-safety inspection2 citations

E-0041

D · No harm found

Implement emergency and standby power systems.

Corrected 2023-09-27

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-09-27

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225598.

Visitor reviews

What people say on Google.

3.742 ratings on Google

★★★★★GZ · 2026-05-09 · via Google
“Waterview Lodge Rehab and Healthcare is a very well-maintained facility. The rooms are clean, and the landscaping outside is beautiful as well. The nurses, PCAs, and everyone who works there are polite, compassionate, and helpful. They treat the residents with kindness and respect. I am incredibly grateful to Dr. Indira Desai and the entire second-floor staff at Waterview Lodge for the exceptional…”

★★★★★Gordon Woodbine · 2026-04-18 · via Google
“I had never heard of Waterview Lodge and we chose it for it's proximity to our house when my wife broke her leg, We lucked out. It is a lovely facility, very welcoming, bright and spotless. The staff is beyond caring and my wife felt they became part of the family. Waterview Lodge was a good choice. In fact we chose it again when my wife broke her other leg several months later.”

★★★★★Anita Lewis · 2026-02-15 · via Google
“I have a very medically and psychiatrically challenged client who recently moved into long term care at Waterview Lodge. Although initial communication/collaboration was a bit of a challenge, this was comfortable to discuss and successfully resolved. The overall care has been extremely good. Staff are attentive, caring and very available to the clients. Medications are administered in a time…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 69 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered