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Nursing homeFAID #3129

Waukegan Health and Rehab

2217 WASHINGTON STREET, WAUKEGAN, IL, 60085

(847) 244-4100

www.pavilionofwaukegan.com

112 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

2217 Washington Street

Waukegan, IL 60085

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Public record summary

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Bed capacity

112

CMS facility ID

145621

Care type

Nursing home

County

Lake

Facility name

Waukegan Health and Rehab

Street address

2217 WASHINGTON STREET

City / state / ZIP

Waukegan, IL 60085

Phone

(847) 244-4100

Website

www.pavilionofwaukegan.com

About this facility — Waukegan Health and Rehab

Waukegan Health and Rehab is a Medicare/Medicaid-certified skilled nursing facility in Waukegan, Illinois. It is licensed for 112 beds — close to the median for skilled nursing facilities in Illinois (112 beds).

It is one of 5 senior care facilities in Waukegan and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Waukegan Health and Rehab 56 times across 13 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $8,328 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Jain, Sachin

Operational control · Additional disclosable party — since 2022

Topper, Aaron

Governing body · Operational control · Additional disclosable party — since 2007

Regulatory standing

Licensed / certified since

1989-07-01

CMS overall rating

4 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

$8,328 total

Last standard inspection

2025-05-21

Nurse staffing

3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$295 per day (≈ $8,970/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

77% Medicaid · 11% Medicare · 12% private/other

Occupancy

77% (fiscal year 2023)

Vs. state median

14% below the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds

112

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-29Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-05-21

2025-12-02Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-12-15

11 earlier / fire-safety inspections (54 citations)

2025-10-28Health inspectionComplaint-triggered1 citation

F-0675

D · No harm foundFrom a complaint

Honor each resident's preferences, choices, values and beliefs.

Corrected 2025-11-19

2025-05-21Health inspection9 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-06-06

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-06-06

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-06-06

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-06-06

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2025-06-06

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-06-06

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-06

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-06

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-06-06

2024-06-12Health inspection4 citations

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-06-22

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-06-22

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-06-22

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-06-22

2024-02-13Health inspectionComplaint-triggered1 citation

F-0582

D · No harm foundFrom a complaint

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-03-07

2023-12-22Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-01-03

2023-11-30Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-15

2023-11-15Health inspectionComplaint-triggered2 citations

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2023-11-27

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-27

2023-07-27Health inspection6 citations

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2023-08-16

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-08-16

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-08-16

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-08-16

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-08-16

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-08-16

2025-05-21Fire-safety inspection9 citations

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2025-06-27

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-06-27

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-06-27

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-06-27

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-27

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-27

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-06-27

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-06-27

K-0919

F · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2025-06-27

2024-06-12Fire-safety inspection9 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-07-23

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-07-23

K-0225

E · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2024-07-23

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2024-07-23

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-07-23

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-07-23

K-0700

F · No harm found

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

Corrected 2024-07-23

K-0781

E · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2024-07-23

K-0930

E · No harm found

Ensure proper storage of liquid oxygen.

Corrected 2024-07-23

2023-07-27Fire-safety inspection11 citations

E-0026

F · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2023-08-20

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2023-08-20

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2023-08-20

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-08-20

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2023-08-20

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-08-20

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-08-20

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-08-20

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2023-08-20

K-0531

F · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2023-08-23

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-09-05

Federal penalties

2023-11-15Fine$8,328

2023-11-15Medicare payment denial — 11 days

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145621.

Visitor reviews

What people say on Google.

3.946 ratings on Google

★Dion Martorano · 2026-07-08 · via Google
“Do NOT send your loved ones to Waukegan Health & Rehab. There were a few good people there and I'm thankful for them, but the overall experience was a nightmare. They have rules only they know & punish visitors for breaking the unsaid rules. You ask for help and get ignored a lot. My father needed his medication at a certain time & they were continually late. That in turn would agitate my father, …”

★★★★★Briana S · 2026-04-22 · via Google
“As a healthcare partner who works closely with this community, I have consistently observed excellent care at Pavilion of Waukegan. The facility is clean and well-maintained, with a fresh and welcoming environment. The food appears appetizing and well-prepared. The Administrator and Director of Nursing are highly engaged and actively involved in day-to-day operations. I would confidently recommend…”

★★★★★Paddy Cake · 2026-01-04 · via Google
“I want thank all the staff on the care you have my mother. You gave her dignity in our last days of her life. I'm so thankful that I had placed her with you guys. Special shout out to the second floor team, especially Alex and the wounded nurse who was there that made her comfortable and kept her happy in her final days. Thank you all the Pschere family.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 56 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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