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Nursing homeFAID #10599

West Hills Health & Rehabilitation

5701 SW MULTNOMAH BLVD, PORTLAND, OR, 97219
(503) 244-1107
www.westhillshealthandrehab.com
180 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of WEST HILLS HEALTH & REHABILITATION
Photo via Google · West Hills Health & Rehabilitation

Address

5701 Sw Multnomah Blvd
Portland, OR 97219
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Public record summary

What we can show you for free.
Bed capacity
180
State license
385112
CMS facility ID
385112
Care type
Nursing home
Facility name
West Hills Health & Rehabilitation
Street address
5701 SW MULTNOMAH BLVD
City / state / ZIP
Portland, OR 97219
Phone
(503) 244-1107
Website
www.westhillshealthandrehab.com
State license #
385112

About this facility — West Hills Health & Rehabilitation

West Hills Health & Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Portland, Oregon. It is licensed for 180 beds — well above the median for skilled nursing facilities in Oregon (80 beds).

It is one of 537 senior care facilities in Portland and 128 skilled nursing facilities across Oregon. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited West Hills Health & Rehabilitation 34 times across 9 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $12,659 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
The Goodman Group
Ownership type
For profit - Partnership

Registered owners & officers

John B. Goodman 2006 Irrv Grantor Tr
Indirect owner · Direct owner · Partner — 13% stake — since 2017
Brown, Wendy
Indirect owner · Partner — 5% stake — since 1994
Werner, Jeffery
Indirect owner · Partner — 5% stake — since 1994
Benson, Randall
Officer — since 2016
Edinger, Craig
Officer — since 2016
Gould, Denise
Managing employee — since 2023
John B Goodman Enterprises Inc
Partner — since 1990
Knacke, Clinton
Officer — since 2022
Olson, Denise
Officer — since 2013
The Goodman Group Properties Llc
Direct owner · Partner — since 2007
Weichert, James
Director — since 2016
Werner Ventures Limited Partnership
Direct owner · Partner — since 1994
West Hills Convalescent Center Limited Partnership
Direct owner — since 1990

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1970-05-07
CMS overall rating
4 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
$12,659 total
Last standard inspection
2025-04-25
Nurse staffing
5.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$580 per day (≈ $17,630/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
57% Medicaid · 12% Medicare · 31% private/other
Occupancy
50% (fiscal year 2023)
Vs. state median
4% below the OR median of $607/day — full state cost breakdown

Services & coverage

Licensed beds
180
Licensed as
NF
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2025-04-25Health inspection3 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-06-14
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-06-14
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-06-14
2024-12-11Health inspectionComplaint-triggered2 citations
F-0624
D · No harm foundFrom a complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected 2025-01-27
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-01-27
6 earlier / fire-safety inspections (29 citations)
2024-05-09Health inspectionComplaint-triggered3 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-28
F-0802
F · No harm foundFood safetyFrom a complaint
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2024-06-28
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-06-28
2023-12-18Health inspectionComplaint-triggered16 citations
F-0558
E · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-02-06
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-02-06
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2024-02-06
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-02-06
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-02-06
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-02-06
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-02-06
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-06
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-02-06
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2024-02-06
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-02-06
F-0745
E · No harm found
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2024-02-06
F-0760
G · Actual harmFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2023-06-14
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-02-06
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-02-06
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-02-06
2019-08-05Health inspection2 citations
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2019-09-04
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-09-04
2025-04-25Fire-safety inspection3 citations
K-0341
F · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2025-06-14
K-0500
F · No harm found
Meet other general requirements that are deficient.
Corrected 2025-06-14
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2025-06-14
2023-12-18Fire-safety inspection2 citations
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-02-05
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-02-05
2019-08-05Fire-safety inspection3 citations
K-0712
E · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2019-09-04
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2019-09-04
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2019-09-04

Federal penalties

2023-12-18Fine$12,659
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 385112.

Visitor reviews

What people say on Google.
3.042 ratings on Google
★★★★★Lisa Phillips · 2026-03-18 · via Google

“I am currently on day 11 of my undetermined stay here after a major surgery to wrist and hand. I have a lot of experience with facilities like West Hills, when my mother and grandmother were past residents in a different city. I want anyone considering West Hills to have the prospective from someone who is an actual resident utilizing all facets of care. Firstly, the facility maintains a very hi…”

★★★★★Annette Birch · 2025-04-08 · via Google

“My husband was there for rehabilitation after an extended illness and West Hill has done a great job making him stronger and more confident. The therapy team is awesome and treat everyone with such respect. The nurses have been very kind and knowledgeable. Our social worker was so helpful and empathetic. My husband was quite happy with the food and he is somewhat a food snob.”

★A · 2026-07-23 · via Google

“I am profoundly disappointed and frustrated by the unacceptable lack of professionalism at this facility! The administrative communication is utterly nonexistent, characterized by excessive delays, zero initiative, and an outright refusal to respond to inquiries for weeks or even a month at a time. Management operates with a baffling lack of competence, failing to grasp the basic concepts of org…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered