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Nursing homeFAID #5746

West Newton Healthcare

25 ARMORY STREET, WEST NEWTON, MA, 02465

(617) 969-2300

www.nextstephc.com/westnewton

123 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · West Newton Healthcare

Address

25 Armory Street

West Newton, MA 02465

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Public record summary

What we can show you for free.

Bed capacity

123

CMS facility ID

225324

Care type

Nursing home

County

Middlesex

Facility name

West Newton Healthcare

Street address

25 ARMORY STREET

City / state / ZIP

West Newton, MA 02465

Phone

(617) 969-2300

Website

www.nextstephc.com/westnewton

About this facility — West Newton Healthcare

West Newton Healthcare is a Medicare/Medicaid-certified skilled nursing facility in West Newton, Massachusetts. It is licensed for 123 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 2 senior care facilities in West Newton and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited West Newton Healthcare 96 times across 9 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $184,166 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Next Step Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Dell'anno, Damian

Officer — since 2017

Likhi, Rishi

Operational control · Additional disclosable party — since 2024

Next Step Healthcare Llc

Operational control · Additional disclosable party — since 2017

Stephan, William

Officer — since 2017

Waddell, Robert

Operational control · Additional disclosable party — since 2024

Regulatory standing

Federal court records

5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1989-01-13

CMS overall rating

1 of 5 stars

Health deficiencies

17 at the last standard inspection

Federal fines

$184,166 total

Last standard inspection

2025-12-18

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$568 per day (≈ $17,270/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

45% Medicaid · 3% Medicare · 52% private/other

Occupancy

88% (fiscal year 2023)

Vs. state median

16% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

123

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-04Health inspectionComplaint-triggered3 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-07-03

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-07-03

F-0687

E · No harm foundFrom a complaint

Provide appropriate foot care.

Corrected 2026-07-03

2026-04-23Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-04-18

7 earlier / fire-safety inspections (92 citations)

2025-12-18Health inspection13 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-01-26

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-01-26

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-01-26

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2026-01-26

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-01-26

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2026-01-26

F-0686

E · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-01-26

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-01-26

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-01-26

F-0732

B · No harm found

Post nurse staffing information every day.

Corrected 2026-01-23

F-0790

E · No harm found

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2026-01-26

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-01-26

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2026-01-26

2025-01-10Health inspection24 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-02-14

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-02-14

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-02-14

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-02-14

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-02-14

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-02-14

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-02-14

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-02-14

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-02-14

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-02-14

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-02-14

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-02-14

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-02-14

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2025-02-14

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-02-14

F-0732

B · No harm found

Post nurse staffing information every day.

Corrected 2025-02-14

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-02-14

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-02-14

F-0770

E · No harm found

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2025-02-14

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2025-02-14

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-14

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-02-14

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-02-14

F-0909

E · No harm found

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2025-02-14

2024-02-02Health inspection43 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-03-08

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-03-08

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-03-22

F-0561

E · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-03-08

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-03-08

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-03-08

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-03-08

F-0623

B · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-03-08

F-0625

B · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-03-08

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-03-08

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-03-08

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-03-08

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-03-08

F-0676

E · No harm found

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-03-22

F-0679

F · No harm found

Provide activities to meet all resident's needs.

Corrected 2024-03-08

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-05-06

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-08

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-03-08

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-03-08

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-03-08

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-03-08

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2024-03-08

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-03-08

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2024-03-08

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-03-22

F-0745

D · No harm found

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2024-03-08

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-03-08

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-05-06

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2024-03-08

F-0761

E · No harm found

Corrected 2024-05-06

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2024-03-08

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-08

F-0835

D · No harm found

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2024-03-08

F-0837

D · No harm found

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

Corrected 2024-03-08

F-0838

E · No harm found

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2024-03-08

F-0841

D · No harm found

Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

Corrected 2024-03-08

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-05-06

F-0865

D · No harm found

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2024-03-08

F-0868

D · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2024-03-08

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-03-08

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-03-22

F-0887

D · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2024-03-22

F-0947

E · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2024-03-08

2023-09-20Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-10-13

2025-12-18Fire-safety inspection2 citations

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-01-30

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2026-01-30

2025-01-10Fire-safety inspection6 citations

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-03-06

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2025-03-06

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-03-06

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-03-06

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-03-06

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-03-06

2024-02-02Fire-safety inspection3 citations

E-0007

F · No harm found

Address patient/client population and determine types of services needed.

Corrected 2024-03-09

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-03-09

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-03-09

Federal penalties

2024-02-02Fine$184,166

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225324.

Visitor reviews

What people say on Google.

3.420 ratings on Google

★★★★★maria bursaw · 2026-03-15 · via Google
“I am grateful to the administration, nursing staff and support staff for the care they provided for my mother during her last 1.5 years of life . They were very responsive to her needs and addressed issues appropriately as they came up, both medical and administrative. They do such hard work day in and out and don’t get enough appreciation for all they do .”

★Deborah Cody · 2026-01-12 · via Google
“This is a very poorly run facility. Although a few of the staff are there because they truly care about the residents and want to do their jobs, it's also clear the others are only there for their minimum wage paychecks. My family member has gotten so much worse since being admitted to this facility, W. Newton Healthcare and his "wife" does nothing to find some place better. The one star review…”

★★★★★Sherry Z · 2026-01-05 · via Google
“My mother has lived at West Newton Healthcare for a couple of years and just passed. At first, I was concerned due to her language and hearing limitations, as well as frequent staff changes. Since 2024, and especially after new management and a new Nurse Director came on board in 2025, the improvement has been remarkable. The staff are now caring, friendly, and attentive, providing more personali…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 96 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered