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Nursing homeFAID #6782

West Point Community Living Center

2056 N ESHMAN AVENUE, WEST POINT, MS, 39773
(662) 494-6011
westpointclc.cesltc.com
100 licensed beds

CMS rates West Point Community Living Center 1 out of 5 overall. Federal inspectors issued 19 citations across 11 inspections in the last three years, with $44,873 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of WEST POINT COMMUNITY LIVING CENTER
Photo via Google · West Point Community Living Center

Public record summary

What we can show you for free.
Bed capacity
100
CMS facility ID
255111
Care type
Nursing home
County
Clay
Facility name
West Point Community Living Center
Street address
2056 N ESHMAN AVENUE
City / state / ZIP
West Point, MS 39773
Phone
(662) 494-6011
Website
westpointclc.cesltc.com

About this facility — West Point Community Living Center

West Point Community Living Center is a Medicare/Medicaid-certified skilled nursing facility in West Point, Mississippi. It is licensed for 100 beds — above the median for skilled nursing facilities in Mississippi (80 beds).

It is one of 4 senior care facilities in West Point and 202 skilled nursing facilities across Mississippi. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Community Eldercare Services, a group of 17 facilities on this site.

Federal inspectors have cited West Point Community Living Center 19 times across 11 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $44,873 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Community Eldercare Services
Ownership type
For profit - Corporation

Registered owners & officers

Community Eldercare Services, Llc
Operational control — since 2000
Ostrander, Troy
Operational control · Additional disclosable party — since 2023
Spence, Deborah
Operational control · Additional disclosable party — since 2025
Wright, Douglas
Operational control — since 2000

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1989-06-01
CMS overall rating
1 of 5 stars
Health deficiencies
11 at the last standard inspection
Federal fines
$44,873 total
Last standard inspection
2025-08-07
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$291 per day (≈ $8,850/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
93% Medicaid · 4% Medicare · 3% private/other
Occupancy
69% (fiscal year 2024)
Vs. state median
15% below the MS median of $344/day — full state cost breakdown

Services & coverage

Licensed beds
100
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-08-03Health inspectionComplaint-triggered3 citations
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-08-28
F-0773
D · No harm foundFrom a complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected 2026-08-28
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-08-28
2025-08-07Health inspectionComplaint-triggered8 citations
F-0600
K · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-09-10
F-0610
G · Actual harmFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-09-10
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-09-10
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-09-10
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2025-09-10
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-09-10
F-0808
D · No harm foundFood safety
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2025-09-10
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-09-10
5 earlier / fire-safety inspections (8 citations)
2025-04-08Health inspectionComplaint-triggered2 citations
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-05-20
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-05-20
2025-02-03Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-08
2024-03-20Health inspectionComplaint-triggered2 citations
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-04-29
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-04-29
2024-01-04Health inspection1 citation
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-02-06
2022-06-23Health inspection2 citations
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-07-16
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-07-16

Federal penalties

2025-08-07Fine$44,873
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 255111.

Quality of care & staffing

How it compares in Mississippi.
Inspection citations, 3 years
19
More than 53% of nursing homes in the state
State median: 18
Federal fines, 3 years
$44,873
More than 91% of nursing homes in the state
State median: $8,165
Nurse staffing, hours per resident per day
3.5
Higher than 14% of nursing homes in the state
State median: 4.0
Nursing staff turnover, annual
38%
Higher than 33% of nursing homes in the state
State median: 44%

Resident outcomes

On 21 federal quality measures, this facility does better than the Mississippi average on 9 and worse on 10. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased34.4%20.3%13.5%Worse than state
Lose too much weight8.8%6.3%5.1%Worse than state
With a catheter inserted and left in their bladder2.5%1.3%0.7%Worse than state
With a urinary tract infection0.5%2.5%1.5%Better than state
Have depressive symptoms0.0%1.6%13.5%Better than state
Were physically restrained0.0%0.2%0.1%Better than state
Experiencing one or more falls with major injury2.0%3.1%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine64.1%95.3%93.7%Worse than state
Ability to walk independently worsened31.2%18.3%12.7%Worse than state
Received an antianxiety or hypnotic medication23.2%23.8%19.5%Near state average
Assessed and appropriately given the seasonal influenza vaccine94.2%97.3%95.3%Near state average
With pressure ulcers4.9%6.2%4.5%Better than state
With new or worsened bowel or bladder incontinence26.0%19.9%18.3%Worse than state
Received an antipsychotic medication43.7%21.8%15.4%Worse than state
Hospitalizations per 1000 long-stay resident days1.402.311.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days3.322.741.69Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine5.1%89.0%82.3%Worse than state
Newly received an antipsychotic medication2.0%2.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine6.8%85.0%80.1%Worse than state
Were rehospitalized after a nursing home admission17.1%27.1%23.4%Better than state
Had an outpatient emergency department visit11.6%15.3%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0760 2 inspections. Ensure that residents are free from significant medication errors.
  • F-0610 2 inspections. Respond appropriately to all alleged violations.
  • F-0880 2 inspections. Provide and implement an infection prevention and control program.

Verify & compare

Where to check, and what's nearby.

Who to contact in Mississippi

  • Licensing: Mississippi State Department of Health
  • File a complaint: 800-227-7308
  • Long-Term Care Ombudsman: 888-844-0041. A free advocate for residents and families.
  • Adult Protective Services: 844-437-6282. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Bmh-golden Triangle, about 13 miles. CMS rating 3 of 5.
  • Baptist Memorial Hospital-oktibbeha County, about 15 miles. CMS rating 2 of 5.
  • Monroe Regional Hospital, about 15 miles.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
2.77 ratings on Google
★Veronica Lynn · 2023-09-08 · via Google

“DO NOT put your loved ones here. My sister was bedridden after 2 strokes there and required feedings. She developed a bed sore on her behind that was so severe that it went to the bone. She was sent to the hospital where I learned her muscles had tightened due to not being fed. Horrible place with non-caring staff.”

★★pinkey kilgo · 2026-04-18 · via Google

“My sister is in this place. Short staffed…very poor service,,,patient care very poor…”

★Terica · 2019-05-10 · via Google

“Honestly I wonder how is this place still open. No one has answers, cna's are super lazy, the nurse's will not do anything other than pass out medicine lol. Is there a DON or Administrator? I leave all types of messages (dont return phone calls), setup appointments (they don't show up)... please dont choose this place for your loved ones!!! They dont deserve 1 star....”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 19 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered