Nursing homeFAID #1024
West Shore Post Acute
★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare
Photo via Google · West Shore Post-Acute
Public record summary
What we can show you for free.
Bed capacity
151
CMS facility ID
056103
Care type
Nursing home
County
Alameda
Facility name
West Shore Post Acute
Street address
508 WESTLINE DRIVE
City / state / ZIP
Alameda, CA 94501
Phone
(510) 521-5765
Website
About this facility — West Shore Post Acute
West Shore Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Alameda, California. It is licensed for 151 beds — well above the median for skilled nursing facilities in California (98 beds).
It is one of 16 senior care facilities in Alameda and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited West Shore Post Acute 90 times across 17 inspections in the last three years, including 10 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Ownership type
For profit - Limited Liability company
Registered owners & officers
Mercado, Grace
Direct owner · Officer · Operational control — 95% stake — since 2007
Ouano, Ruperto
Direct owner — 5% stake — since 2007
Saint Cabrini Healthcare Services Llc
Operational control — since 2007
Sambile, Yolanda
Officer — since 2011
Regulatory standing
Licensed / certified since
1974-08-01
CMS overall rating
1 of 5 stars
Health deficiencies
21 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-05-02
Nurse staffing
3.9 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$391 per day (≈ $11,890/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
66% Medicaid · 10% Medicare · 25% private/other
Occupancy
74% (fiscal year 2023)
Vs. state median
24% below the CA median of $514/day — full state cost breakdown
Services & coverage
Licensed beds
151
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 10 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-02Health inspectionComplaint-triggered3 citations
F-0803
E · No harm foundFood safetyFrom a complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2026-06-30
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2026-06-30
F-0925
E · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2026-06-30
2025-05-02Health inspectionComplaint-triggered18 citations
F-0578
E · No harm foundFrom a complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-05-19
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-05-19
F-0604
E · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2025-05-19
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2025-05-19
F-0676
E · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2025-05-19
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2025-05-19
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-05-19
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-05-19
F-0744
E · No harm foundFrom a complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2025-05-19
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-05-19
F-0801
F · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2025-05-19
F-0802
F · No harm foundFood safety
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2025-05-19
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2025-05-19
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-05-19
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-05-19
F-0847
D · No harm found
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected 2025-05-19
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-05-19
F-0908
F · No harm found
Keep all essential equipment working safely.
Corrected 2025-05-19
13 earlier / fire-safety inspections (69 citations)
2025-04-08Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-05-05
2025-04-03Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-04-23
2025-02-13Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-03-10
2024-10-15Health inspectionComplaint-triggered2 citations
F-0572
E · No harm foundFrom a complaint
Give residents a notice of rights, rules, services and charges.
Corrected 2024-10-31
F-0625
D · No harm foundFrom a complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-10-31
2024-08-30Health inspectionComplaint-triggered3 citations
F-0624
D · No harm foundFrom a complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected 2024-09-26
F-0685
D · No harm foundFrom a complaint
Assist a resident in gaining access to vision and hearing services.
Corrected 2024-09-26
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-09-26
2024-07-23Health inspectionComplaint-triggered2 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-09-09
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-09-09
2024-05-15Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-06-01
2023-08-10Health inspectionComplaint-triggered11 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-10-03
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2023-10-03
F-0638
E · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2023-10-03
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-10-03
F-0730
D · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2023-10-03
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-10-03
F-0801
F · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2023-10-03
F-0802
F · No harm foundFood safety
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2023-10-03
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-10-03
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-10-03
F-0908
F · No harm found
Keep all essential equipment working safely.
Corrected 2023-10-03
2023-08-02Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-08-28
2019-11-22Health inspection16 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2019-12-22
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2019-12-22
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2019-12-22
F-0640
D · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2019-12-22
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2019-12-22
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-12-22
F-0685
E · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2019-12-22
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2019-12-22
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2019-12-22
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2019-12-22
F-0745
E · No harm found
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2019-12-22
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2019-12-22
F-0842
B · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2019-12-22
F-0850
E · No harm found
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected 2019-12-22
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2019-12-22
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2019-12-22
2025-05-02Fire-safety inspection10 citations
E-0007
C · No harm found
Address patient/client population and determine types of services needed.
Corrected 2025-05-15
E-0024
C · No harm found
Establish policies and procedures for volunteers.
Corrected 2025-05-15
E-0026
C · No harm found
Establish roles under a Waiver declared by secretary.
Corrected 2025-05-15
E-0036
C · No harm found
Establish emergency prep training and testing.
Corrected 2025-05-15
E-0039
C · No harm found
Conduct testing and exercise requirements.
Corrected 2025-05-15
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-05-15
K-0347
F · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2025-05-15
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-05-15
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-05-15
K-0919
E · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2025-05-15
2023-08-10Fire-safety inspection11 citations
E-0015
D · No harm found
Address subsistence needs for staff and patients.
Corrected 2023-09-07
E-0039
D · No harm found
Conduct testing and exercise requirements.
Corrected 2023-09-07
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-09-07
K-0325
D · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2023-09-07
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2023-09-07
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-09-07
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-09-07
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-09-07
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-09-07
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2023-09-07
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-09-07
2019-11-22Fire-safety inspection9 citations
E-0024
D · No harm found
Establish policies and procedures for volunteers.
Corrected 2020-01-29
E-0026
D · No harm found
Establish roles under a Waiver declared by secretary.
Corrected 2020-01-29
E-0039
D · No harm found
Conduct testing and exercise requirements.
Corrected 2020-01-29
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2020-01-29
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2020-01-29
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2020-01-29
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2020-01-29
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2020-01-29
K-0914
D · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2020-01-29
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 056103.
Visitor reviews
What people say on Google.
4.7★★★★★55 ratings on Google
★★★★George Joyce · 2026-07-06 · via Google“My good friend Charlie has gotten good care there and the staff during my visits have been attentive and helpful. The place is always spotless clean and smells great—not every one of these places have a great vibe or a great scent, in my experience. I’m grateful WSA does! And the girl at the front desk is ALWAYS cheerful and positive. A great way to enter every time…”
★★★★★JAIRLY Guillermo · 2025-12-11 · via Google“West Shore Post-Acute provides exceptional care and truly stands out in every way. The staffs are compassionate, attentive, and highly professional. They take the time to understand each resident's needs and ensure that families feel informed and supported every step of the way. The facility is clean, well-organized, and creates a welcoming environment that feels safe and comfortable. From nu…”
★★★★★Angie R · 2026-03-12 · via Google“A relative stayed here and had nothing to stay but good things. Staff were great and respectful. They were caring with the patients and very kind. Would definitely recommend. I have to say that the staff is very professional and amazing at what they do.”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 90 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered