Home›Browse›South Carolina›Greenville›West Village Post Acute

Nursing homeFAID #11511

West Village Post Acute

8 NORTH TEXAS AVENUE, GREENVILLE, SC, 29611

(864) 295-1331

132 licensed beds

CMS rates West Village Post Acute 2 out of 5 overall. Federal inspectors issued 27 citations across 9 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · West Village Post-Acute

Address

8 North Texas Avenue

Greenville, SC 29611

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Public record summary

What we can show you for free.

Bed capacity

132

CMS facility ID

425102

Care type

Nursing home

County

Greenville

Facility name

West Village Post Acute

Street address

8 NORTH TEXAS AVENUE

City / state / ZIP

Greenville, SC 29611

Phone

(864) 295-1331

Website

westvillagepa.com

About this facility — West Village Post Acute

West Village Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Greenville, South Carolina. It is licensed for 132 beds — above the median for skilled nursing facilities in South Carolina (96 beds).

It is one of 34 senior care facilities in Greenville and 187 skilled nursing facilities across South Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Pacs Group, a group of 277 facilities on this site.

Federal inspectors have cited West Village Post Acute 27 times across 9 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Pacs Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

8 North Texas Avenue Llc

Additional disclosable party — since 2024

Hancock, Mark

Officer · Additional disclosable party — since 2024

Holck, Justin

Operational control · Additional disclosable party — since 2025

Jergensen, Joshua

Governing body · Officer — since 2024

Mauldin, Elizabeth

Operational control · Additional disclosable party — since 2024

Mitchell, John

Governing body · Officer — since 2024

Murray, Jason

Additional disclosable party — since 2024

Pacs Group, Inc.

Additional disclosable party — since 2024

Pacs Holdings, Llc

Additional disclosable party — since 2024

Providence Administrative Consulting Services Inc

Additional disclosable party — since 2021

Providence Group Nh, Llc

Additional disclosable party — since 2024

Truist Bank

Security-interest holder · Additional disclosable party — since 2024

Wheeler, Kerry

Operational control · Additional disclosable party — since 2021

Zoozen Llc

Additional disclosable party — since 2024

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1975-09-02

CMS overall rating

2 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-01-16

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$371 per day (≈ $11,280/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

91% Medicaid · 2% Medicare · 7% private/other

Occupancy

89% (fiscal year 2023)

Vs. state median

1% above the SC median of $366/day — full state cost breakdown

Services & coverage

Licensed beds

132

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-01-16Health inspectionComplaint-triggered7 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-02-10

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-02-10

F-0692

D · No harm foundFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-02-10

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2026-02-10

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2026-02-10

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-02-10

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-02-10

2025-03-14Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-04-07

4 earlier / fire-safety inspections (19 citations)

2024-11-15Health inspectionComplaint-triggered3 citations

F-0550

E · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-12-10

F-0583

D · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2024-12-10

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-12-10

2022-10-13Health inspection12 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-11-13

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2022-11-13

F-0563

D · No harm found

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

Corrected 2022-11-13

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2022-11-13

F-0600

G · Actual harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2022-11-13

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2022-11-13

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2022-11-13

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-11-13

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-11-13

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2022-11-13

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-11-13

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2022-11-13

2024-11-15Fire-safety inspection2 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-12-16

K-0343

D · No harm found

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2024-12-16

2022-10-13Fire-safety inspection2 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2022-10-28

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-10-28

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 425102.

Quality of care & staffing

How it compares in South Carolina.

Inspection citations, 3 years

More than 87% of nursing homes in the state

State median: 13

Federal fines, 3 years

No federal fines on record

State median: $4,271

Nurse staffing, hours per resident per day

3.2

Higher than 21% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

53%

Higher than 67% of nursing homes in the state

State median: 46%

Resident outcomes

On 19 federal quality measures, this facility does better than the South Carolina average on 9 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	4.1%	11.6%	13.5%	Better than state
Lose too much weight	2.9%	6.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.1%	0.6%	0.7%	Better than state
With a urinary tract infection	0.0%	1.2%	1.5%	Better than state
Have depressive symptoms	4.5%	3.2%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	3.6%	3.2%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	95.9%	91.8%	93.7%	Near state average
Ability to walk independently worsened	7.7%	11.8%	12.7%	Better than state
Received an antianxiety or hypnotic medication	30.0%	21.3%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	96.9%	92.5%	95.3%	Near state average
With pressure ulcers	4.8%	4.9%	4.5%	Near state average
With new or worsened bowel or bladder incontinence	23.8%	16.2%	18.3%	Worse than state
Received an antipsychotic medication	11.2%	15.4%	15.4%	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	45.1%	81.9%	82.3%	Worse than state
Newly received an antipsychotic medication	1.7%	1.4%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	32.1%	79.0%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	20.1%	24.3%	23.4%	Better than state
Had an outpatient emergency department visit	9.6%	13.7%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0692 2 inspections. Provide enough food/fluids to maintain a resident's health.
F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Verify & compare

Where to check, and what's nearby.

Who to contact in South Carolina

Licensing: South Carolina Department of Public Health (DPH), Healthcare Quality
File a complaint: 800-922-6735 · Online
Long-Term Care Ombudsman: 800-868-9095. A free advocate for residents and families.
Adult Protective Services: 888-227-3487. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St Francis-downtown, about 1.1 miles. CMS rating 4 of 5.
Prisma Health Baptist Easley Hospital, about 9.4 miles. CMS rating 4 of 5.
Pelham Medical Center, about 13 miles. CMS rating 5 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Magnolia Manor - Greenville, Greenville, about 1.6 miles. CMS rating 2 of 5.
Greenville Post Acute, Greenville, about 3.5 miles. CMS rating 3 of 5.
Heartland Health Care Center - Greenville East, Greenville, about 3.7 miles. CMS rating 1 of 5.
Presbyterian Home of Sc - Foothills, Easley, about 6.4 miles. CMS rating 2 of 5.
Powdersville Post-acute, Easley, about 6.5 miles. CMS rating 3 of 5.

Visitor reviews

What people say on Google.

3.882 ratings on Google

★Donna · 2026-04-03 · via Google
“Horrible please do not send your family to this facility. It’s very nasty in there. They do not shower or take care of your family. They go hours without being cleaned up and the CNA’s and nurses walk by the rooms with the call lights on without doing anything. The nurses barely do any wound care. You can smell the other residents infections through the whole room. It’s honestly sad please get you…”

★Bella Lopes · 2026-01-28 · via Google
“My uncle came to this facility for therapy and rehabilitation, not to be coerced into taking medication. He has firm personal beliefs against pain medication and clearly declined it with the nurse, who was professional, respectful, and fully honored his right to refuse. He specifically praised the nurse for advocating for him and explaining his choices. The situation became disturbing due to the …”

★★★★★Carolina Cauthen · 2025-04-17 · via Google
“We visited this facility a few months ago our brother is there. He had some issues but praise God they help to work through them. We thank God for the staff and the patients that they had with him and us. I would recommend this facility .”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered