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Nursing homeFAID #1916

West Volusia Healthcare and Rehabilitation Center

1851 ELKCAM BLVD, DELTONA, FL, 32725
(386) 789-3769
120 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
120
CMS facility ID
105447
Care type
Nursing home
County
Volusia
Facility name
West Volusia Healthcare and Rehabilitation Center
Street address
1851 ELKCAM BLVD
City / state / ZIP
Deltona, FL 32725
Phone
(386) 789-3769

West Volusia Healthcare and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Deltona, Florida. It is licensed for 120 beds — close to the median for skilled nursing facilities in Florida (120 beds).

It is one of 19 senior care facilities in Deltona and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited West Volusia Healthcare and Rehabilitation Center 36 times across 10 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $75,865 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Excelsior Care Group
Ownership type
For profit - Limited Liability company

Registered owners & officers

Deltona Holdco Llc
Direct owner — 100% stake — since 2023
Fdz Consulting Llc
Indirect owner — since 2023
Miller, Yocheved
Indirect owner — since 2023
Zahler, Jacob
Officer · Operational control — since 2023

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1983-09-19
CMS overall rating
2 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
$75,865 total
Last standard inspection
2025-01-30
Nurse staffing
3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$332 per day (≈ $10,090/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
64% Medicaid · 5% Medicare · 31% private/other
Occupancy
93% (fiscal year 2023)
Vs. state median
19% below the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-01-30Health inspection3 citations
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-02-23
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-02-23
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-02-23
2025-01-23Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-02-23
6 earlier / fire-safety inspections (32 citations)
2024-02-14Health inspectionComplaint-triggeredInfection control1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-03-14
2023-08-10Health inspectionComplaint-triggered2 citations
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-09-10
F-0760
E · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2023-09-10
2023-02-23Health inspection8 citations
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-04-07
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-04-07
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-04-06
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-03-21
F-0732
F · No harm found
Post nurse staffing information every day.
Corrected 2023-03-21
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-04-07
F-0760
E · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2023-03-21
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-04-06
2021-07-22Health inspection6 citations
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2021-08-22
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2021-08-22
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2021-08-22
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2021-08-22
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-08-22
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2021-08-22
2025-01-30Fire-safety inspection6 citations
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2025-02-23
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-02-23
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-02-23
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-02-23
K-0914
E · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2025-02-23
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-02-23
2023-02-23Fire-safety inspection9 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-03-21
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-03-21
K-0352
D · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2023-04-03
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-03-21
K-0362
D · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2023-03-21
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-03-21
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-03-21
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-03-21
K-0932
F · No harm found
Meet other general requirements.
Corrected 2023-03-21

Federal penalties

2024-01-02Fine$4,587
2023-12-11Fine$13,762
2023-11-20Fine$4,587
2023-11-13Fine$4,587
2023-11-06Fine$4,587
2023-10-30Fine$4,587
2023-10-23Fine$4,587
2023-10-17Fine$4,587
2023-10-10Fine$4,587
2023-10-02Fine$4,587
2023-09-11Fine$13,409
2023-08-28Fine$3,882
2023-08-21Fine$3,529
Total fines$75,865
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105447.
What people say on Google.
2.6117 ratings on Google
★★★★★Christopher Jordan · 2026-07-02 · via Google

“Staff is terrific! I was in another facility where you were treated like a prisoner. Here you are treated like a patient, with all the resources going to make your stay as comfortable as they can with a goal of healing. Physical rehab is hands down the best I’ve been involved in. Among the great folks here I would like to point out 3 nurses who go the xtra mile. Ann, Tony and Omar. And in physica…”

★★★★★Kimberly S R · 2026-03-31 · via Google

“Placing my loved one here was not an easy decision, but the staff made all the difference. They are kind, compassionate, and truly treat residents like family. Seeing my loved one comfortable and cared for brings me so much peace. I’m incredibly grateful for the love and support they provide every day.”

★★★★Pat Zaborowski · 2026-03-31 · via Google

“Only been here a few weeks but the entire staff is great! The therapy people are awesome! The social worker is wonderful and helps me understand what is happening! Complaint is the food. sometime it’s actually a little warm, otherwise cold and soggy! A special thanks to the laundry department! Will definitely update in the future!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 36 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered