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Nursing homeFAID #8905

Westchester Manor At Providence Place

1795 WESTCHESTER DRIVE, HIGH POINT, NC, 27262

(336) 884-2222

www.providenceplacenc.com

129 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of WESTCHESTER MANOR AT PROVIDENCE PLACE

Photo via Google · William Bridges

Address

1795 Westchester Drive

High Point, NC 27262

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Public record summary

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Bed capacity

129

CMS facility ID

345090

Care type

Nursing home

County

Guilford

Facility name

Westchester Manor At Providence Place

Street address

1795 WESTCHESTER DRIVE

City / state / ZIP

High Point, NC 27262

Phone

(336) 884-2222

Website

www.providenceplacenc.com

About this facility — Westchester Manor At Providence Place

Westchester Manor At Providence Place is a Medicare/Medicaid-certified skilled nursing facility in High Point, North Carolina. It is licensed for 129 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 28 senior care facilities in High Point and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Westchester Manor At Providence Place 19 times across 7 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $8,018 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Everyage Senior Living

Ownership type

Non profit - Corporation

Registered owners & officers

Abernethy, Julius

Governing body · Director · Additional disclosable party — since 2022

Alcorn, Gregory

Governing body · Director · Additional disclosable party — since 2021

Bolick, Lawrence

Governing body · Director · Additional disclosable party — since 2020

Branch, Anthony

Governing body · Director · Additional disclosable party — since 2017

Clapp, Kenneth

Governing body · Director · Additional disclosable party — since 2025

Cutts, Dawn

Operational control · Additional disclosable party — since 2024

Erdman, Charles

Governing body · Director · Additional disclosable party — since 2024

Everyage

Security-interest holder · Operational control · Additional disclosable party — since 2024

Gilliam, Jeffrey J

Governing body · Director · Additional disclosable party — since 2020

Gray, Paul

Governing body · Director · Additional disclosable party — since 2023

Horton, Michelle

Governing body · Director · Additional disclosable party — since 2022

Howell, Parker

Governing body · Director · Additional disclosable party — since 2013

Jones, Tammy

Governing body · Officer · Operational control — since 2023

Maddox, Lamont

Governing body · Director · Additional disclosable party — since 2024

March, Mills

Governing body · Director · Additional disclosable party — since 2017

Niles, Maria

Operational control · Additional disclosable party — since 2024

Reimann, Aimee

Governing body · Officer · Operational control — since 2013

Slade-hartman, Venezela

Additional disclosable party — since 2024

Sloan, Heather

Officer — since 2025

Smith, Shane

Governing body · Director · Additional disclosable party — since 2022

Stone, Susan

Governing body · Director · Additional disclosable party — since 2025

Street, Jody

Governing body · Director · Additional disclosable party — since 2023

Sullivan, Diana

Governing body · Director · Additional disclosable party — since 2024

Syria, Lee

Governing body · Officer · Operational control · Owner of a disclosable party — since 2012

Thie, Ronald

Governing body · Director · Additional disclosable party — since 2015

Tobin, Cory

Governing body · Director · Additional disclosable party — since 2020

Wiley, Margaret

Governing body · Director · Additional disclosable party — since 2018

Wood, Kathy

Governing body · Director · Additional disclosable party — since 2024

Regulatory standing

Licensed / certified since

1973-05-01

CMS overall rating

3 of 5 stars

Health deficiencies

5 at the last standard inspection

Federal fines

$8,018 total

Last standard inspection

2025-07-24

Nurse staffing

4.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$360 per day (≈ $10,940/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

51% Medicaid · 7% Medicare · 42% private/other

Occupancy

90% (fiscal year 2023)

Vs. state median

3% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

129

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2025-07-24Health inspection5 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-08-22

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-08-22

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-08-22

F-0809

E · No harm foundFood safety

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2025-08-22

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-22

2024-05-23Health inspectionComplaint-triggered2 citations

F-0584

B · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-06-10

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-06-11

2 earlier / fire-safety inspections (12 citations)

2024-05-23Fire-safety inspection8 citations

K-0225

D · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2024-07-19

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-07-19

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2024-07-19

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-07-19

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-07-19

K-0781

D · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2024-07-19

K-0916

D · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2024-07-19

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-07-19

2023-02-23Fire-safety inspection4 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-04-30

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-04-30

K-0911

F · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2023-04-30

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-04-30

Federal penalties

2024-05-23Fine$8,018

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345090.

Visitor reviews

What people say on Google.

3.76 ratings on Google

★★★★★Karin Berish (TVegasBetty) · 2026-02-22 · via Google
“The staff is amazing! You can tell they like being there. Nikki always make sures to have fun activities for the residents. I feel my Mom is very comfortable and taken care of. Everyone makes us feel Ike family when we visit.”

★Steven O · 2020-02-29 · via Google
“The staff just stands there while older people are trying to eat not helping them. The food smells like cat piss today. A few of the staff members are rude just asking simple questions.. there are a few good staff members here. But I notice every few months new staff members brand new people. Why are they're so many new staff members and others gone for good why are they gone what did they do o…”

★★★★★Yussef “Localbizwiz” Gilkey · 2014-06-06 · via Google
“Wow. I did a tour of this facility and I was amazed by the attention to detail that went into making this community a first class experience. From the spacious rooms to the fine dining experience provided to their residents I really can't imagine how they could make it any better. Also the staff and administration understand the meaning of customer satisfaction. AWESOME!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 19 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered