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Nursing homeFAID #14308

Whitesboro Health and Rehabilitation Center

1204 SHERMAN DR, WHITESBORO, TX, 76273
(903) 564-7900
95 licensed beds

CMS rates Whitesboro Health and Rehabilitation Center 2 out of 5 overall. Federal inspectors issued 33 citations across 11 inspections in the last three years, with $30,253 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Bed capacity
95
CMS facility ID
675856
Care type
Nursing home
County
Grayson
Facility name
Whitesboro Health and Rehabilitation Center
Street address
1204 SHERMAN DR
City / state / ZIP
Whitesboro, TX 76273
Phone
(903) 564-7900

Whitesboro Health and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Whitesboro, Texas. It is licensed for 95 beds — below the median for skilled nursing facilities in Texas (120 beds).

It is one of 1 senior care facility in Whitesboro and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Creative Solutions in Healthcare, a group of 150 facilities on this site.

Federal inspectors have cited Whitesboro Health and Rehabilitation Center 33 times across 11 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $30,253 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Creative Solutions In Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Blake, Gary
Operational control · Trustee · Additional disclosable party — since 2023
Blake, Malisa
Operational control — since 2023
Bowers, Sean
Governing body — since 2024
Cisneros, Alfred
Governing body — since 2008
Cobb, Travis
Governing body — since 2022
Cooper, Stephen
Governing body — since 2022
Hardin, Sherrie
Governing body — since 2024
Huggins, Linda
Director — since 2023
Kerzee, Richard
Governing body — since 2007
Korenek, Patricia
Governing body — since 2018
Olajide, Adeyinka
Additional disclosable party — since 2025
Soechting, Paul
Governing body — since 2024
Strack, Joe
Governing body — since 2022
Thompson, Johnny
Officer — since 2024
Watson, Nathan
Additional disclosable party — since 2023
West Wharton County Hospital District
Direct owner — since 2024
Whitesboro I Enterprises Llc
Operational control · Additional disclosable party — since 2023
Willig, Zachary
Director — since 2025

Regulatory standing

Federal court records
4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2000-12-12
CMS overall rating
2 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
$30,253 total
Last standard inspection
2026-07-17
Nurse staffing
3.0 hours per resident per day

Services & coverage

Licensed beds
95
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-07-17Health inspection6 citations
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-07-18
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-07-18
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-07-18
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-07-18
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-07-18
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-07-18
2026-01-30Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-02-24
8 earlier / fire-safety inspections (26 citations)
2025-10-22Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-09-10Health inspectionComplaint-triggered3 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-09-11
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-09-11
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-09-11
2025-05-15Health inspection4 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-05-16
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-16
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-05-16
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-05-16
2025-03-20Health inspectionComplaint-triggered3 citations
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-03-14
F-0755
K · Immediate jeopardyFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-01-28
F-0760
K · Immediate jeopardyFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-01-28
2024-03-21Health inspectionComplaint-triggered3 citations
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-03-22
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-03-22
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-22
2026-07-17Fire-safety inspection4 citations
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2026-07-18
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-07-18
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-07-18
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-07-18
2025-05-15Fire-safety inspection6 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-05-15
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-05-15
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2025-05-15
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-05-15
K-0522
E · No harm found
Have an externally vented heating system.
Corrected 2025-05-15
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-05-15
2024-03-21Fire-safety inspection2 citations
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-03-22
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-03-22

Federal penalties

2025-03-20Fine$14,692
2025-03-20Fine$15,561
Total fines$30,253
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675856.
How it compares in Texas.
Inspection citations, 3 years
33
More than 48% of nursing homes in the state
State median: 33
Federal fines, 3 years
$30,253
More than 65% of nursing homes in the state
State median: $15,642
Nurse staffing, hours per resident per day
3.0
Higher than 16% of nursing homes in the state
State median: 3.3
Nursing staff turnover, annual
67%
Higher than 88% of nursing homes in the state
State median: 50%

Resident outcomes

On 21 federal quality measures, this facility does better than the Texas average on 11 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased19.8%15.8%13.5%Worse than state
Lose too much weight0.0%2.9%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.3%0.7%Better than state
With a urinary tract infection0.0%0.8%1.5%Better than state
Have depressive symptoms0.0%2.3%13.5%Better than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury5.0%3.2%3.2%Worse than state
Assessed and appropriately given the pneumococcal vaccine100.0%96.4%93.7%Near state average
Ability to walk independently worsened1.4%12.9%12.7%Better than state
Received an antianxiety or hypnotic medication12.9%17.8%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine100.0%97.0%95.3%Near state average
With pressure ulcers8.4%3.7%4.5%Worse than state
With new or worsened bowel or bladder incontinence8.2%12.5%18.3%Better than state
Received an antipsychotic medication16.3%9.8%15.4%Worse than state
Hospitalizations per 1000 long-stay resident days0.752.051.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days2.371.971.69Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine91.5%88.7%82.3%Near state average
Newly received an antipsychotic medication0.0%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine93.9%85.4%80.1%Better than state
Were rehospitalized after a nursing home admission41.2%25.5%23.4%Worse than state
Had an outpatient emergency department visit14.7%12.2%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0689 4 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0880 3 inspections. Provide and implement an infection prevention and control program.
  • F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  • K-0372 2 inspections. Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

What its owners also hold

  • West Wharton County Hospital District has an ownership stake on file at 21 nursing homes, averaging 2.7 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.
Where to check, and what's nearby.

Who to contact in Texas

  • Licensing: Texas Health and Human Services
  • File a complaint: 800-458-9858 · Online
  • Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
  • Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Wilson N Jones Regional Medical Center, about 15 miles. CMS rating 2 of 5.
  • Baylor Scott and White Surgical Hospital At Sherma, about 17 miles. CMS rating 3 of 5.
  • Mercy Hospital Marietta, about 25 miles.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 33 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered