Home›Browse›Minnesota›Saint Charles›Whitewater Health Services

Nursing homeFAID #6493

Whitewater Health Services

525 BLUFF AVENUE, ST CHARLES, MN, 55972

(507) 932-3283

45 licensed beds

CMS rates Whitewater Health Services 2 out of 5 overall. Federal inspectors issued 47 citations across 11 inspections in the last three years, with $16,452 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

525 Bluff Avenue

St Charles, MN 55972

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

245270

Care type

Nursing home

County

Winona

Facility name

Whitewater Health Services

Street address

525 BLUFF AVENUE

City / state / ZIP

St Charles, MN 55972

Phone

(507) 932-3283

About this facility — Whitewater Health Services

Whitewater Health Services is a Medicare/Medicaid-certified skilled nursing facility in Saint Charles, Minnesota. It is licensed for 45 beds — below the median for skilled nursing facilities in Minnesota (60 beds).

It is one of 2 senior care facilities in Saint Charles and 338 skilled nursing facilities across Minnesota. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of North Shore Healthcare, a group of 59 facilities on this site.

Federal inspectors have cited Whitewater Health Services 47 times across 11 inspections in the last three years, and CMS has imposed $16,452 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

North Shore Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Nshc Wisconsin Llc

Direct owner · Additional disclosable party — 100% stake — since 2016

Baumann, Troy

Indirect owner · Officer · Operational control · Additional disclosable party — since 2016

Belongia, Christina

Operational control · Additional disclosable party — since 2019

Cibc Bank Usa

Security-interest holder · Operational control — since 2024

Cliftonlarsonallen

Operational control · Additional disclosable party — since 2018

Continuum Therapy Partners Llc

Operational control · Additional disclosable party — since 2025

Gee, Darren

Operational control · Owner of a disclosable party · Additional disclosable party — since 2021

Gimlin, Lindsay

Operational control · Additional disclosable party — since 2025

Gph St. Charles Llc

Additional disclosable party — since 2016

Greer, Lauren

Operational control · Additional disclosable party — since 2023

Hoehn, Jeffrey

Indirect owner · Officer · Operational control · Additional disclosable party — since 2016

Lewis, Brian

Operational control · Additional disclosable party — since 2026

North Shore Healthcare Llc

Operational control · Additional disclosable party — since 2017

Nsh Rehab Llc

Operational control · Additional disclosable party — since 2025

Patzer, Colleen

Operational control · Additional disclosable party — since 2023

Purtell, Brian

Operational control · Additional disclosable party — since 2018

Wipfli Llp

Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1985-01-01

CMS overall rating

2 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

$16,452 total

Last standard inspection

2026-07-02

Nurse staffing

4.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$306 per day (≈ $9,300/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

60% Medicaid · 7% Medicare · 33% private/other

Occupancy

47% (fiscal year 2023)

Vs. state median

25% below the MN median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-07-02Health inspectionComplaint-triggered7 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-08-18

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-08-18

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-08-18

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-08-18

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-08-18

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-08-18

F-0908

E · No harm found

Keep all essential equipment working safely.

Corrected 2026-08-18

2026-04-16Health inspectionComplaint-triggered3 citations

F-0655

D · No harm foundFrom a complaint

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2026-05-20

F-0732

D · No harm foundFrom a complaint

Post nurse staffing information every day.

Corrected 2026-05-20

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2026-05-20

7 earlier / fire-safety inspections (37 citations)

2025-06-16Health inspectionComplaint-triggered4 citations

F-0602

E · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2025-07-23

F-0609

E · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-07-23

F-0610

E · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-07-23

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-07-23

2025-05-14Health inspection5 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-06-12

F-0577

C · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2025-06-12

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-06-12

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-06-12

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-06-12

2024-08-06Health inspectionComplaint-triggered1 citation

F-0684

J · Immediate jeopardyFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-08-27

2024-06-12Health inspectionComplaint-triggered1 citation

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-07-08

2026-07-02Fire-safety inspection6 citations

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-08-18

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-08-18

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-08-18

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-08-18

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2026-08-18

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-08-18

2025-05-14Fire-safety inspection12 citations

K-0346

C · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2025-07-07

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-13

K-0354

C · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2025-07-07

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-06-02

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-06-02

K-0541

D · No harm found

Install properly constructed and protected linen or trash chutes.

Corrected 2025-07-07

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-05-31

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-06-09

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-06-04

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-05-31

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-05

K-0926

F · No harm found

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2025-06-12

2024-04-11Fire-safety inspection8 citations

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2024-05-09

K-0346

C · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2024-05-09

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-05-09

K-0354

C · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-05-09

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-05-09

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-05-09

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-05-09

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-05-09

Federal penalties

2024-08-06Fine$16,452

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 245270.

Quality of care & staffing

How it compares in Minnesota.

Inspection citations, 3 years

More than 73% of nursing homes in the state

State median: 32

Federal fines, 3 years

$16,452

More than 70% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

4.1

Higher than 47% of nursing homes in the state

State median: 4.2

Nursing staff turnover, annual

40%

Higher than 50% of nursing homes in the state

State median: 40%

Resident outcomes

On 19 federal quality measures, this facility does better than the Minnesota average on 8 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	16.2%	18.2%	13.5%	Better than state
Lose too much weight	4.1%	3.9%	5.1%	Near state average
With a catheter inserted and left in their bladder	13.0%	1.7%	0.7%	Worse than state
With a urinary tract infection	2.3%	2.6%	1.5%	Near state average
Have depressive symptoms	4.1%	4.1%	13.5%	Near state average
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	6.8%	4.1%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	90.9%	97.3%	93.7%	Near state average
Ability to walk independently worsened	18.4%	18.8%	12.7%	Near state average
Received an antianxiety or hypnotic medication	9.5%	12.7%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	88.5%	96.4%	95.3%	Near state average
With pressure ulcers	0.8%	5.1%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	20.4%	23.7%	18.3%	Better than state
Received an antipsychotic medication	8.6%	17.2%	15.4%	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	43.7%	88.1%	82.3%	Worse than state
Newly received an antipsychotic medication	1.2%	1.9%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	41.2%	83.3%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	20.1%	23.0%	23.4%	Better than state
Had an outpatient emergency department visit	21.5%	14.6%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

K-0353 3 inspections. Inspect, test, and maintain automatic sprinkler systems.
K-0914 3 inspections. Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
F-0880 3 inspections. Provide and implement an infection prevention and control program.
K-0761 2 inspections. To conduct inspection, testing and maintenance of fire doors by qualified individuals.
K-0923 2 inspections. Have proper medical gas storage and administration areas.
F-0655 2 inspections. Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

What its owners also hold

Nshc Wisconsin Llc has an ownership stake on file at 14 nursing homes, averaging 2.8 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Minnesota

Licensing: Minnesota Department of Health
File a complaint: 800-369-7994
Long-Term Care Ombudsman: 800-657-3591. A free advocate for residents and families.
Adult Protective Services: 844-880-1574. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Olmsted Medical Center, about 19 miles. CMS rating 4 of 5.
Mayo Clinic Hospital Rochester, about 21 miles. CMS rating 5 of 5.
Winona Health Services, about 22 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Chosen Valley Care Center, Chatfield, about 11 miles. CMS rating 5 of 5.
The Green Prairie Rehabilitation Center, Plainview, about 15 miles. CMS rating 4 of 5.
Good Shepherd Lutheran Home, Rushford, about 19 miles. CMS rating 5 of 5.
Sauer Health Care, Winona, about 20 miles. CMS rating 3 of 5.
Rochester Restorative Care Center, Rochester, about 20 miles. CMS rating 1 of 5.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 47 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered