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Nursing homeFAID #776

Whittier Hills Health Care Ctr

10426 BOGARDUS AVE, WHITTIER, CA, 90603

(562) 947-7817

160 licensed beds

CMS rates Whittier Hills Health Care Ctr 2 out of 5 overall. Federal inspectors issued 83 citations across 16 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Whittier Hills Healthcare Center

Address

10426 Bogardus Ave

Whittier, CA 90603

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Public record summary

What we can show you for free.

Bed capacity

160

CMS facility ID

055430

Care type

Nursing home

County

Los Angeles

Facility name

Whittier Hills Health Care Ctr

Street address

10426 BOGARDUS AVE

City / state / ZIP

Whittier, CA 90603

Phone

(562) 947-7817

Website

ensignservices.net

About this facility — Whittier Hills Health Care Ctr

Whittier Hills Health Care Ctr is a Medicare/Medicaid-certified skilled nursing facility in Whittier, California. It is licensed for 160 beds — well above the median for skilled nursing facilities in California (98 beds).

It is one of 38 senior care facilities in Whittier and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of The Ensign Group, a group of 347 facilities on this site.

Federal inspectors have cited Whittier Hills Health Care Ctr 83 times across 16 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Ensign Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Bogardus Health Holdings Llc

Additional disclosable party — since 2000

Burnam, Soon

Officer — since 2018

Caretrust Gp Llc

Additional disclosable party — since 2000

Caretrust Reit Inc

Additional disclosable party — since 2000

Ctr Partnership Lp

Additional disclosable party — since 2000

Ensign Services Inc

Additional disclosable party — since 2002

Flagstone Healthcare South Llc

Direct owner — since 2006

Keetch, Chad

Officer — since 2014

Kim, Jesse

Governing body · Operational control · Additional disclosable party — since 2025

Maguire, Michael

Governing body · Operational control · Additional disclosable party — since 2009

Port, Barry

Director — since 2015

The Ensign Group Inc

Indirect owner — since 2006

Willits, Adam

Officer — since 2024

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1971-12-31

CMS overall rating

2 of 5 stars

Health deficiencies

29 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-02-26

Nurse staffing

4.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$454 per day (≈ $13,800/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

67% Medicaid · 12% Medicare · 21% private/other

Occupancy

93% (fiscal year 2023)

Vs. state median

12% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

160

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-09Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-06-30

2026-04-16Health inspectionComplaint-triggered1 citation

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-05-06

14 earlier / fire-safety inspections (81 citations)

2026-03-26Health inspectionComplaint-triggered1 citation

F-0573

D · No harm foundFrom a complaint

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2026-04-14

2026-02-26Health inspection20 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-03-24

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2026-03-20

F-0572

D · No harm found

Give residents a notice of rights, rules, services and charges.

Corrected 2026-03-26

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2026-03-20

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-03-24

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-03-20

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2026-03-20

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-03-26

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-03-20

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2026-03-27

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-03-24

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2026-03-20

F-0732

E · No harm found

Post nurse staffing information every day.

Corrected 2026-03-20

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2026-03-20

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-03-20

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2026-03-25

F-0850

E · No harm found

Hire a qualified full-time social worker in a facility with more than 120 beds.

Corrected 2026-03-20

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-20

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2026-03-25

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2026-03-20

2026-01-08Health inspectionComplaint-triggered2 citations

F-0558

D · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2026-02-02

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-02-02

2025-12-16Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-01-13

2025-11-25Health inspectionComplaint-triggered1 citation

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-12-11

2025-11-13Health inspectionComplaint-triggered2 citations

F-0686

E · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-12-04

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-12-05

2025-04-18Health inspectionComplaint-triggered1 citation

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-05-09

2025-01-10Health inspection20 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-02-07

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-02-07

F-0574

B · No harm found

The resident has the right to receive notices in a format and a language he or she understands.

Corrected 2025-02-07

F-0577

B · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2025-02-07

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-02-07

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2025-02-07

F-0638

E · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2025-02-07

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-02-07

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-02-07

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-02-07

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-02-07

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-02-07

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-02-07

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-02-07

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-02-07

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-07

F-0867

E · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2025-02-07

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-02-07

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-02-07

F-0926

D · No harm found

Have policies on smoking.

Corrected 2025-02-07

2024-01-11Health inspection20 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-02-05

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-02-05

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-02-05

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-02-05

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-02-05

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-02-05

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-02-05

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-02-05

F-0686

E · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-02-05

F-0688

E · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-02-05

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-02-05

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-02-05

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-02-05

F-0757

E · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-02-05

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2024-02-05

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-02-05

F-0809

D · No harm foundFood safety

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2024-02-05

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-05

F-0825

D · No harm found

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2024-02-05

F-0867

E · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-02-05

2023-10-26Health inspectionComplaint-triggered1 citation

F-0578

D · No harm foundFrom a complaint

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-11-22

2023-10-25Health inspectionComplaint-triggered1 citation

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-11-22

2026-02-26Fire-safety inspection7 citations

K-0222

C · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2026-02-26

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-02-26

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-02-26

K-0346

C · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2026-02-26

K-0354

C · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2026-02-26

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-02-26

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-02-26

2025-01-10Fire-safety inspection2 citations

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-02-07

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-02-07

2024-01-11Fire-safety inspection2 citations

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2024-02-01

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-02-01

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 055430.

Quality of care & staffing

How it compares in California.

Inspection citations, 3 years

More than 73% of nursing homes in the state

State median: 65

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

4.5

Higher than 65% of nursing homes in the state

State median: 4.3

Nursing staff turnover, annual

39%

Higher than 60% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the California average on 7 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	13.5%	10.2%	13.5%	Worse than state
Lose too much weight	2.0%	4.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	1.7%	0.7%	0.7%	Worse than state
With a urinary tract infection	0.5%	1.2%	1.5%	Better than state
Have depressive symptoms	22.6%	7.6%	13.5%	Worse than state
Were physically restrained	0.0%	0.3%	0.1%	Better than state
Experiencing one or more falls with major injury	0.5%	1.6%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	99.8%	98.7%	93.7%	Near state average
Ability to walk independently worsened	11.6%	8.9%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	8.1%	13.7%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	99.2%	97.9%	95.3%	Near state average
With pressure ulcers	13.3%	4.3%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	18.3%	9.8%	18.3%	Worse than state
Received an antipsychotic medication	7.6%	12.3%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.74	2.21	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.36	1.50	1.69	Near state average

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	99.8%	94.6%	82.3%	Near state average
Newly received an antipsychotic medication	0.7%	1.3%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	97.5%	93.1%	80.1%	Near state average
Were rehospitalized after a nursing home admission	23.3%	22.6%	23.4%	Near state average
Had an outpatient emergency department visit	10.6%	11.1%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0656 4 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0755 4 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F-0550 3 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F-0558 3 inspections. Reasonably accommodate the needs and preferences of each resident.
F-0578 3 inspections. Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F-0686 3 inspections. Provide appropriate pressure ulcer care and prevent new ulcers from developing.

What its owners also hold

The Ensign Group Inc has an ownership stake on file at 135 nursing homes, averaging 3.3 of 5 on CMS's overall rating.
Flagstone Healthcare South Llc has an ownership stake on file at 6 nursing homes, averaging 3.5 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in California

Licensing: California Department of Public Health, Center for Health Care Quality, Licensing and Certification
File a complaint: 844-538-8766 · Online
Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Providence St. Jude Medical Center, about 4.5 miles. CMS rating 4 of 5.
Ahmc Anaheim Regional Medical Center, about 7.0 miles. CMS rating 4 of 5.
Coast Plaza Hospital, about 7.1 miles. CMS rating 1 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Whittier Glen Assisted Living, Whittier, about 0.2 miles. 116 state visits on record.
Emeritus At Casa Whittier, Whittier, about 0.2 miles. 116 state visits on record.
Jordan Guest Home, Whittier, about 0.2 miles. 6 state visits on record.
Newcomb Guest Manor, Whittier, about 0.2 miles. 11 state visits on record.
La Habra Plaza, La Habra, about 0.4 miles. 6 state visits on record.

Visitor reviews

What people say on Google.

4.6342 ratings on Google

★★★★★Gabriel Lopez · 2026-04-03 · via Google
“I cannot say enough great things about Whittier Hills Healthcare. They took such amazing care of my mother during her stay. From the moment she arrived the entire team were attentive, kind and treated her like family. The rehab team was impressive, providing personalized therapy that significantly improve her ability yo walk again. The facility is clean, welcoming and the entire team went above an…”

★★★★★Kathryn L · 2026-06-18 · via Google
“My dad was here for rehabilitation and recovery after being discharged from the hospital following a fall that fractured his pelvis in several places. The staff (nursing, physical therapy, and case workers) were very helpful and attentive. My mom was here with him daily, and they explained everything to her, especially Nurse Shirley. My dad enjoyed the food and said it was quite tasty. I handled …”

★★★★★Adrian Ong · 2026-03-07 · via Google
“My family had a very good experience with Whittier Hills Healthcare Center. The staff treated our loved one with kindness and patience, and that meant a lot to us. Nurses and caregivers checked in often and made sure needs were handled quickly. The facility was clean and well kept. Every time we visited, the rooms and common areas looked organized and comfortable. It gave us peace of mind knowing…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 83 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered