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Nursing homeFAID #13091

Williams Bay Health Services

146 CLOVER ST, WILLIAMS BAY, WI, 53191

(262) 245-6400

50 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

146 Clover St

Williams Bay, WI 53191

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

525346

Care type

Nursing home

County

Walworth

Facility name

Williams Bay Health Services

Street address

146 CLOVER ST

City / state / ZIP

Williams Bay, WI 53191

Phone

(262) 245-6400

About this facility — Williams Bay Health Services

Williams Bay Health Services is a Medicare/Medicaid-certified skilled nursing facility in Williams Bay, Wisconsin. It is licensed for 50 beds — below the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 2 senior care facilities in Williams Bay and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Williams Bay Health Services 59 times across 9 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

North Shore Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Nshr Operations Llc

Direct owner — 100% stake — since 2019

Mills, David

Indirect owner — 18% stake — since 2019

Arrowhead 123 Llc

Indirect owner · Additional disclosable party — 10% stake — since 2019

The Lane Morrell Bowen Trust

Indirect owner · Additional disclosable party — 10% stake — since 2019

Baumann, Troy

Director · Operational control · Additional disclosable party — since 2019

Belongia, Christina

Operational control · Additional disclosable party — since 2019

Cibc Bank Usa

Mortgage holder · Security-interest holder · Operational control — since 2024

Cliftonlarsonallen Llp

Operational control · Additional disclosable party — since 2019

Continuum Therapy Partners Llc

Operational control · Additional disclosable party — since 2025

Gee, Darren

Operational control · Additional disclosable party — since 2021

Greer, Lauren

Operational control · Additional disclosable party — since 2023

Hoehn, Jeffrey

Director · Operational control · Additional disclosable party — since 2019

North Shore Healthcare Llc

Operational control · Additional disclosable party — since 2019

Nsh 146 Clover Street Llc

Additional disclosable party — since 2019

Nsh Rehab Llc

Operational control · Additional disclosable party — since 2025

Patzer, Colleen

Operational control · Additional disclosable party — since 2023

Purtell, Brian

Operational control · Additional disclosable party — since 2019

Schellhorn, Katherine

Operational control · Additional disclosable party — since 2024

Sidhu, Sarfraz

Operational control · Additional disclosable party — since 2023

Wipfli Llp

Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1984-01-01

CMS overall rating

1 of 5 stars

Health deficiencies

28 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-06-03

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$429 per day (≈ $13,040/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

39% Medicaid · 16% Medicare · 45% private/other

Occupancy

53% (fiscal year 2023)

Vs. state median

5% above the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-06-03Health inspectionComplaint-triggered27 citations

F-0575

C · No harm found

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

Corrected 2026-07-07

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-07-07

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2026-07-07

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-07-07

F-0607

E · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2026-07-07

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-07-07

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-07-07

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-07-07

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-07-07

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-07-07

F-0686

J · Immediate jeopardy

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-07-07

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-07-07

F-0691

D · No harm found

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2026-07-07

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2026-07-07

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2026-07-07

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2026-07-07

F-0745

D · No harm foundFrom a complaint

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2026-07-07

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-07-07

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2026-07-07

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2026-07-07

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-07-07

F-0867

F · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2026-07-07

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-07-07

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2026-07-07

F-0944

D · No harm found

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

Corrected 2026-07-07

F-0947

D · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2026-07-07

F-0949

F · No harm found

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Corrected 2026-07-07

2026-01-26Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-02-23

5 earlier / fire-safety inspections (31 citations)

2025-03-27Health inspection4 citations

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-24

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-04-24

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-24

F-0909

F · No harm found

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2025-04-24

2023-09-22Health inspectionComplaint-triggered3 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-10-23

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-10-23

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2023-10-23

2026-06-03Fire-safety inspection8 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2026-07-02

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2026-07-02

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2026-07-02

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2026-07-02

K-0341

E · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2026-07-02

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-07-02

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-07-02

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-07-02

2025-03-27Fire-safety inspection8 citations

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2025-04-24

E-0036

F · No harm found

Establish emergency prep training and testing.

Corrected 2025-04-22

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-04-24

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-04-24

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-04-24

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-04-24

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-04-24

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-04-24

2024-01-25Fire-safety inspection8 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2024-02-21

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-02-21

K-0341

D · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-02-21

K-0342

E · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2024-02-21

K-0343

E · No harm found

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2024-02-21

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-02-21

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-02-21

K-0912

E · No harm found

Have power receptacles that are properly grounded.

Corrected 2024-02-21

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525346.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 59 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered