Home›Browse›New York›Williamsville›Williamsville Suburban, L L C

Nursing homeFAID #8688

Williamsville Suburban, L L C

193 SOUTH UNION ROAD, WILLIAMSVILLE, NY, 14221

(716) 276-1900

williamsvillesuburbancare.com

220 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo via Google · Jim Whitcomb

Address

193 South Union Road

Williamsville, NY 14221

Get directions

Map facilities in this area

All facilities in Williamsville

Public record summary

What we can show you for free.

Bed capacity

220

CMS facility ID

335647

Care type

Nursing home

County

Erie

Facility name

Williamsville Suburban, L L C

Street address

193 SOUTH UNION ROAD

City / state / ZIP

Williamsville, NY 14221

Phone

(716) 276-1900

Website

williamsvillesuburbancare.com

About this facility — Williamsville Suburban, L L C

Williamsville Suburban, L L C is a Medicare/Medicaid-certified skilled nursing facility in Williamsville, New York. It is licensed for 220 beds — above the median for skilled nursing facilities in New York (160 beds).

It is one of 12 senior care facilities in Williamsville and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Williamsville Suburban, L L C 71 times across 12 inspections in the last three years, including 6 food-safety citations, and CMS has imposed $43,973 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Otterbein, Laura

Direct owner — 46% stake — since 2018

Zacher, William

Direct owner — 46% stake — since 2018

Goldman, David

Director · Operational control — since 2018

Regulatory standing

Licensed / certified since

1981-11-04

CMS overall rating

1 of 5 stars

Health deficiencies

18 at the last standard inspection

Federal fines

$43,973 total

Last standard inspection

2024-10-28

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$493 per day (≈ $14,990/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 11% Medicare · 24% private/other

Occupancy

77% (fiscal year 2023)

Vs. state median

1% above the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

220

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.

2025-12-22Health inspectionComplaint-triggered9 citations

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-02-20

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-02-20

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-02-20

F-0742

D · No harm foundFrom a complaint

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2026-02-20

F-0804

F · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-02-20

F-0812

F · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-05-01

F-0814

E · No harm foundFood safetyFrom a complaint

Dispose of garbage and refuse properly.

Corrected 2026-02-20

F-0842

C · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-02-20

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2026-02-20

2025-05-07Health inspectionComplaint-triggered2 citations

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-06-25

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-06-25

9 earlier / fire-safety inspections (60 citations)

2024-10-28Health inspectionComplaint-triggered9 citations

F-0575

C · No harm found

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

Corrected 2024-12-18

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-12-18

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-12-18

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-12-18

F-0725

F · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-12-18

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-12-18

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2024-12-18

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-12-18

F-0881

F · No harm found

Implement a program that monitors antibiotic use.

Corrected 2024-12-18

2024-07-24Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-09-05

2024-02-09Health inspectionComplaint-triggered2 citations

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-03-19

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-03-19

2024-01-24Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-04

2023-03-17Health inspection9 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-05-01

F-0640

B · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-05-01

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-05-01

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-05-01

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-05-01

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-05-01

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-01

F-0847

E · No harm found

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2023-05-01

F-0848

E · No harm found

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

Corrected 2023-05-01

2021-05-06Health inspection3 citations

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2021-06-04

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2021-06-11

F-0908

E · No harm found

Keep all essential equipment working safely.

Corrected 2021-05-07

2024-10-28Fire-safety inspection22 citations

E-0006

C · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2024-12-18

E-0032

C · No harm found

Provide primary/alternate means for communication.

Corrected 2024-12-18

K-0200

E · No harm found

Meet other general requirements.

Corrected 2024-12-18

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-12-18

K-0225

E · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2024-12-18

K-0281

E · No harm found

Install proper backup exit lighting.

Corrected 2024-12-18

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-12-18

K-0311

E · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2024-12-18

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-12-18

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2024-12-18

K-0341

E · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-12-18

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-12-18

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2024-12-18

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-18

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-12-18

K-0362

E · No harm found

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2024-12-18

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-12-18

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-12-18

K-0911

E · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2024-12-18

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-12-18

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-12-18

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-12-18

2023-03-17Fire-safety inspection10 citations

E-0039

C · No harm found

Conduct testing and exercise requirements.

Corrected 2023-05-08

K-0225

E · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2023-05-08

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-05-08

K-0325

E · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2023-05-08

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-05-08

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-05-01

K-0781

E · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2023-05-08

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-05-15

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-05-08

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-05-08

2021-05-06Fire-safety inspection3 citations

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2021-05-14

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2021-06-25

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2021-05-14

Federal penalties

2024-01-24Fine$43,973

2025-12-22Medicare payment denial — 40 days

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335647.

Visitor reviews

What people say on Google.

3.3250 ratings on Google

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 71 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered