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Nursing homeFAID #3857

Willow Crossing Health & Rehabilitation Center

3550 CENTRAL AVE, COLUMBUS, IN, 47203
(812) 379-9669
112 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
112
CMS facility ID
155535
Care type
Nursing home
County
Bartholomew
Facility name
Willow Crossing Health & Rehabilitation Center
Street address
3550 CENTRAL AVE
City / state / ZIP
Columbus, IN 47203
Phone
(812) 379-9669

Willow Crossing Health & Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Columbus, Indiana. It is licensed for 112 beds — above the median for skilled nursing facilities in Indiana (92 beds).

It is one of 10 senior care facilities in Columbus and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Willow Crossing Health & Rehabilitation Center 43 times across 11 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
Government - County

Registered owners & officers

Witham Memorial Hospital
Direct owner — 100% stake — since 2011
Bayston, Brett
Director — since 2023
Brand, John
Director — since 2015
Braverman, Kelly
Officer — since 2021
Castetter, Andrea
Director — since 2023
Hawkins, Claude
Director — since 2013
Hornbecker, Michael
Director — since 2024
Magnolia Health Management Xi Llc
Operational control — since 2011
Magnolia Health Systems 65 Llc
Additional disclosable party — since 2025
Magnolia Health Systems Inc
Additional disclosable party — since 2011
Miller, Alisha
Operational control · Additional disclosable party — since 2025
Paracha, Ibrar
Operational control · Additional disclosable party — since 2025
Reagan, Julie
Director — since 2024
Reed, Michael
Owner of a disclosable party — since 2025
Reed, Stuart
Operational control — since 2011
Sabra Health Care Limited Partnership
Additional disclosable party — since 2011
Sellers, Daniel
Officer — since 2024
Ward, Jonathan
Additional disclosable party — since 2011

Regulatory standing

Federal court records
1 naming this facility — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1994-06-30
CMS overall rating
2 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-03-11
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$417 per day (≈ $12,680/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
78% Medicaid · 6% Medicare · 16% private/other
Occupancy
88% (fiscal year 2023)
Vs. state median
12% above the IN median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
112
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-11Health inspection5 citations
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2026-03-23
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-03-23
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-03-23
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-03-23
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2026-03-23
2026-02-19Health inspectionComplaint-triggered2 citations
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-0740
D · No harm foundFrom a complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2026-02-23
8 earlier / fire-safety inspections (36 citations)
2025-02-18Health inspection6 citations
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-03-06
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-03-06
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-03-06
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-06
F-0770
D · No harm found
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2025-03-06
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-06
2024-08-28Health inspectionComplaint-triggered1 citation
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-07-16
2024-04-19Health inspection8 citations
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2024-05-09
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-01-01
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-09
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-05-09
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-05-09
F-0744
D · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2024-05-09
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-05-09
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-09
2023-10-26Health inspectionComplaint-triggered3 citations
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-11-13
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-11-13
F-0887
E · No harm foundFrom a complaint
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2023-11-13
2023-10-06Health inspectionComplaint-triggered1 citation
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-10-18
2026-03-11Fire-safety inspection7 citations
E-0041
C · No harm found
Implement emergency and standby power systems.
Corrected 2026-04-14
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-04-14
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-04-14
K-0325
E · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2026-04-14
K-0341
F · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2026-04-14
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-04-14
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-04-14
2025-02-18Fire-safety inspection6 citations
K-0100
C · No harm found
Meet other general requirements.
Corrected 2025-03-21
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-03-21
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-03-21
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-03-21
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-03-21
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-03-21
2024-04-19Fire-safety inspection4 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-05-31
K-0361
E · No harm found
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Corrected 2024-05-31
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-05-31
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-05-31
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155535.
What people say on Google.
4.125 ratings on Google
★★★★★Julie Adams · 2026-05-23 · via Google

“This place was absolutely amazing for my father in law. From the nurses, director, and especially the hospice nurse Therese. She’s a true blessing. If I had anything bad to say about the establishment. It would have been about a group of young aides standing in the hallway laughing and being loud. Especially, when someone was dying. Very unprofessional on their part. It was like they didn’t have a…”

★★★★★Teresa Bay · 2022-07-06 · via Google

“My mother in law and recently my mother both have spent time at Willow Crossing. They both enjoyed the food and being brought coffee and ice water through out the day. All the staff that we dealt with were very friendly and always helpful. Both moms did well and were able to return home. The facility was clean and fresh. The new Memory Care wing is beautiful and state of the art.”

★★★★Kathy Piper · 2024-12-31 · via Google

“The staff makes every effort to take good care of the residents. MY Dad is very fond of the staff. you can see the residents are happy and love the staff.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 43 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered