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Nursing homeFAID #706

Willow Pass Healthcare Center

3318 WILLOW PASS ROAD, CONCORD, CA, 94519

(925) 689-9222

81 licensed beds

★★★★★3/5CMS Five-Star overall2/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

3318 Willow Pass Road

Concord, CA 94519

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

055241

Care type

Nursing home

County

Contra Costa

Facility name

Willow Pass Healthcare Center

Street address

3318 WILLOW PASS ROAD

City / state / ZIP

Concord, CA 94519

Phone

(925) 689-9222

About this facility — Willow Pass Healthcare Center

Willow Pass Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Concord, California. It is licensed for 81 beds — below the median for skilled nursing facilities in California (98 beds).

It is one of 112 senior care facilities in Concord and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Willow Pass Healthcare Center 98 times across 14 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $45,702 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Pratap Poddatoori

Ownership type

For profit - Corporation

Registered owners & officers

Poddatoori, Pratap

Direct owner · Officer · Operational control · Additional disclosable party — 100% stake — since 2001

Acosta, Ma Jennifer

Operational control · Additional disclosable party — since 2021

Andres, Norma

Operational control · Additional disclosable party — since 2004

Antonio, Joy

Operational control · Additional disclosable party — since 2024

Dhugga, Gurpreet

Operational control · Additional disclosable party — since 2016

Dominguez, Juan

Operational control · Additional disclosable party — since 2024

Ephrem, Binoy

Operational control · Additional disclosable party — since 2015

Gautam, Dakshina

Operational control · Additional disclosable party — since 2024

Griffen, Patricia

Operational control · Additional disclosable party — since 2024

Guerrero, Sylvia

Operational control · Additional disclosable party — since 2022

Hudson, Cassi

Operational control · Additional disclosable party — since 2023

Hycare Inc

Operational control · Additional disclosable party — since 2006

Mcclendon, Breyana

Operational control · Additional disclosable party — since 2024

Mcgregor, Terrance

Operational control · Additional disclosable party — since 2003

Padania, Hilda

Operational control · Additional disclosable party — since 2025

Patel, Samir

Operational control · Additional disclosable party — since 2024

Wesser-singh, Shalena

Operational control · Additional disclosable party — since 2025

Wong, Jennifer

Operational control · Additional disclosable party — since 2017

Regulatory standing

Licensed / certified since

1967-01-01

CMS overall rating

3 of 5 stars

Health deficiencies

24 at the last standard inspection

Federal fines

$45,702 total

Last standard inspection

2022-10-14

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$477 per day (≈ $14,500/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

77% Medicaid · 2% Medicare · 21% private/other

Occupancy

92% (fiscal year 2023)

Vs. state median

7% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-26Health inspectionComplaint-triggered2 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-04-14

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-04-14

2026-03-13Health inspectionComplaint-triggered3 citations

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2026-04-13

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-04-13

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-04-13

12 earlier / fire-safety inspections (93 citations)

2025-09-07Health inspectionComplaint-triggered1 citation

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-12-29

2024-07-09Health inspectionComplaint-triggered1 citation

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-08-09

2024-04-25Health inspectionComplaint-triggered2 citations

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-30

F-0918

D · No harm foundFrom a complaint

Provide a bathroom in or located near each resident’s room.

Corrected 2024-04-30

2024-04-11Health inspectionComplaint-triggered1 citation

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-30

2024-02-21Health inspectionComplaint-triggered1 citation

F-0583

D · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2024-03-15

2023-08-31Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-28

2022-10-14Health inspection19 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2022-12-01

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-12-01

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2022-12-01

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2022-12-01

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2022-12-01

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-12-01

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2022-12-01

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-12-01

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-12-01

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-12-01

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-12-01

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-12-01

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-12-01

F-0790

D · No harm found

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2022-12-01

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-12-01

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-12-01

F-0867

C · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2022-12-01

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-12-01

F-0912

B · No harm found

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2022-12-01

2020-02-07Health inspection14 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2020-03-27

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2020-03-27

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2020-03-27

F-0583

E · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2020-03-27

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2020-03-27

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2020-03-27

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2020-03-27

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2020-03-27

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2020-03-27

F-0761

E · No harm found

Corrected 2020-03-27

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2020-03-27

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2020-03-27

F-0912

B · No harm found

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2020-03-27

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2020-03-27

2019-01-09Health inspection5 citations

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2019-02-09

F-0638

E · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2019-02-09

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2019-02-09

F-0745

E · No harm found

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2019-02-09

F-0912

B · No harm found

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2019-02-09

2022-10-14Fire-safety inspection15 citations

E-0032

D · No harm found

Provide primary/alternate means for communication.

Corrected 2022-10-31

E-0039

D · No harm found

Conduct testing and exercise requirements.

Corrected 2022-10-31

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2022-10-31

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-10-31

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2022-10-31

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2022-10-31

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-10-31

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-10-31

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-10-31

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-10-31

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2022-10-31

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-10-31

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-10-31

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2022-10-31

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2022-10-31

2020-02-07Fire-safety inspection26 citations

E-0006

D · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2020-03-23

E-0015

D · No harm found

Address subsistence needs for staff and patients.

Corrected 2020-03-23

E-0018

D · No harm found

Establish procedures for tracking staff and patients during an emergency.

Corrected 2020-03-23

E-0020

D · No harm found

Establish policies and procedures including evacuation.

Corrected 2020-03-23

E-0023

D · No harm found

Establish policies and procedures for medical documentation.

Corrected 2020-03-23

E-0026

D · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2020-03-23

E-0030

D · No harm found

List the names and contact information of those in the facility.

Corrected 2020-03-23

E-0031

D · No harm found

Provide emergency officials' contact information.

Corrected 2020-03-23

E-0032

D · No harm found

Provide primary/alternate means for communication.

Corrected 2020-03-23

E-0035

D · No harm found

Provide family notifications of emergency plan.

Corrected 2020-03-23

E-0039

D · No harm found

Conduct testing and exercise requirements.

Corrected 2020-03-23

E-0041

D · No harm found

Implement emergency and standby power systems.

Corrected 2020-03-23

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2020-03-23

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2020-03-23

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2020-03-23

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2020-03-23

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2020-03-23

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2020-03-23

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2020-03-23

K-0711

E · No harm found

Provide a written emergency evacuation plan.

Corrected 2020-03-23

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2020-03-23

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2020-03-23

K-0914

E · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2020-03-23

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2020-03-23

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2020-03-23

K-0926

E · No harm found

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2020-03-23

2019-01-09Fire-safety inspection7 citations

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-04-04

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-04-04

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2019-04-04

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2019-04-04

K-0711

D · No harm found

Provide a written emergency evacuation plan.

Corrected 2019-04-04

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2019-04-04

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2019-04-04

Federal penalties

2024-04-11Fine$45,702

2024-04-11Medicare payment denial — 27 days

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 055241.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 98 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered