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Nursing homeFAID #8421

Willow Point Rehabilitation and Nursing Center

3700 OLD VESTAL ROAD, VESTAL, NY, 13850
(607) 763-4400
willowpointrehab.com
300 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of WILLOW POINT REHABILITATION AND NURSING CENTER
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Public record summary

What we can show you for free.
Bed capacity
300
CMS facility ID
335291
Care type
Nursing home
County
Broome
Facility name
Willow Point Rehabilitation and Nursing Center
Street address
3700 OLD VESTAL ROAD
City / state / ZIP
Vestal, NY 13850
Phone
(607) 763-4400
Website
willowpointrehab.com

About this facility — Willow Point Rehabilitation and Nursing Center

Willow Point Rehabilitation and Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Vestal, New York. It is licensed for 300 beds — well above the median for skilled nursing facilities in New York (160 beds).

It is one of 8 senior care facilities in Vestal and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Willow Point Rehabilitation and Nursing Center 54 times across 9 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $166,364 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Government - County

Registered owners & officers

Broome County
Direct owner · Operational control — since 1967
Jerzak, Stephanie
Operational control — since 2024

Regulatory standing

Licensed / certified since
1969-07-01
CMS overall rating
1 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
$166,364 total
Last standard inspection
2025-06-13
Nurse staffing
4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$506 per day (≈ $15,380/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
74% Medicaid · 6% Medicare · 19% private/other
Occupancy
76% (fiscal year 2023)
Vs. state median
4% above the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds
300
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-06-13Health inspection6 citations
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2025-08-08
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-08-08
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-08-08
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2025-08-08
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-08-08
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-08-08
2024-04-30Health inspectionComplaint-triggered3 citations
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-05-17
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-05-17
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-05-17
6 earlier / fire-safety inspections (45 citations)
2024-03-29Health inspectionComplaint-triggered9 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-06
F-0689
H · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-06
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2024-05-06
F-0726
F · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-05-06
F-0730
F · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2024-05-06
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-05-06
F-0837
F · No harm found
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Corrected 2024-05-06
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-05-06
F-0883
L · Immediate jeopardy
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-05-06
2024-01-02Health inspectionComplaint-triggered1 citation
F-0700
D · No harm foundFrom a complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-02-02
2021-10-29Health inspection7 citations
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2021-12-27
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2021-12-27
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2021-12-27
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2021-12-27
F-0740
D · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2021-12-27
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2021-12-27
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-12-27
2025-06-13Fire-safety inspection15 citations
E-0006
C · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2025-08-08
K-0133
E · No harm found
Install a two-hour-resistant firewall separation.
Corrected 2025-08-08
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-08-11
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2025-08-08
K-0293
D · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-08-08
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-08-11
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-08-12
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-08-08
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-08-08
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-08-21
K-0531
F · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2025-08-08
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-08-08
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-08-08
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-08-08
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-08-08
2024-03-29Fire-safety inspection9 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-05-21
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-05-21
K-0271
D · No harm found
Have exits that are accessible at all times.
Corrected 2024-05-21
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-05-21
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2024-05-21
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-05-21
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-05-21
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-05-21
K-0921
D · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2024-05-21
2021-10-29Fire-safety inspection4 citations
K-0291
E · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2021-12-27
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2021-12-27
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-02-15
K-0921
D · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2021-12-27

Federal penalties

2024-03-29Fine$166,364
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335291.

Visitor reviews

What people say on Google.
3.823 ratings on Google
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 54 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered