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Nursing homeFAID #8983

Willow Ridge of Nc

237 TRYON ROAD, RUTHERFORDTON, NC, 28139

(828) 286-7200

www.willowridgerehab.com

150 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Willow Ridge Rehabilitation & Living Center

Address

237 Tryon Road

Rutherfordton, NC 28139

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Public record summary

What we can show you for free.

Bed capacity

150

CMS facility ID

345197

Care type

Nursing home

County

Rutherford

Facility name

Willow Ridge of Nc

Street address

237 TRYON ROAD

City / state / ZIP

Rutherfordton, NC 28139

Phone

(828) 286-7200

Website

www.willowridgerehab.com

About this facility — Willow Ridge of Nc

Willow Ridge of Nc is a Medicare/Medicaid-certified skilled nursing facility in Rutherfordton, North Carolina. It is licensed for 150 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 11 senior care facilities in Rutherfordton and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Willow Ridge of Nc 40 times across 10 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $146,939 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Cch Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Cch Healthcare Llc

Indirect owner — 100% stake — since 2016

Bealer, Adam R

Operational control — since 2015

Forbright Bank

Security-interest holder — since 2016

Stern, Jacob

Operational control — since 2016

Regulatory standing

Federal court records

4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1980-03-06

CMS overall rating

2 of 5 stars

Health deficiencies

5 at the last standard inspection

Federal fines

$146,939 total

Last standard inspection

2026-03-19

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$371 per day (≈ $11,280/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

81% Medicaid · 9% Medicare · 10% private/other

Occupancy

83% (fiscal year 2023)

Vs. state median

1% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

150

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-03-19Health inspectionComplaint-triggered5 citations

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2026-04-06

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2026-04-06

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-04-06

F-0687

D · No harm foundFrom a complaint

Provide appropriate foot care.

Corrected 2026-04-06

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-04-06

2025-02-04Health inspectionComplaint-triggered12 citations

F-0551

D · No harm foundFrom a complaint

Give the resident's representative the ability to exercise the resident's rights.

Corrected 2025-02-21

F-0558

E · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-02-21

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-12-20

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-02-21

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-02-21

F-0623

D · No harm foundFrom a complaint

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-02-21

F-0626

G · Actual harmFrom a complaint

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2025-02-21

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2025-02-21

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2025-02-21

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-02-21

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-02-21

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-02-21

5 earlier / fire-safety inspections (23 citations)

2024-01-16Health inspectionComplaint-triggered2 citations

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-01-17

F-0867

D · No harm foundFrom a complaint

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-01-17

2023-11-03Health inspectionComplaint-triggered8 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-01-16

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-01-16

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-01-16

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-01-17

F-0761

E · No harm found

Corrected 2024-01-16

F-0791

E · No harm foundFrom a complaint

Provide or obtain dental services for each resident.

Corrected 2024-01-16

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-01-16

F-0867

E · No harm foundFrom a complaint

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-01-17

2026-03-19Fire-safety inspection4 citations

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

2025-02-04Fire-safety inspection4 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-03-24

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-03-24

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-03-24

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-03-24

2023-11-03Fire-safety inspection5 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2024-05-10

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-05-10

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-05-10

K-0914

D · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-05-10

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-10

Federal penalties

2025-02-04Fine$7,262

2023-11-03Fine$13,507

2023-11-03Fine$118,908

2023-11-03Medicare payment denial — 42 days

Total fines$146,939

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345197.

Visitor reviews

What people say on Google.

4.0163 ratings on Google

★★★★★Lesley O'connell · 2025-11-14 · via Google
“My mother has moved to Willow Ridge! One month in and she’s doing so well and is happy every time I see her! The staff is fantastic and attentive. The facility is always clean and organzied and she’s safe. Memory care is demanding, yet this team seem to have discovered the best possible outcome for a wide range of people they care for! I’m beyond pleased and want those that question what to do? C…”

★★★★★Sharlotte McMullen · 2025-09-05 · via Google
“I cannot say enough wonderful things about this nursing home. From the moment we walked through the doors, we were welcomed with kindness and genuine care. The administrator went above and beyond to make sure every concern was addressed and every detail was handled thoughtfully. It was clear that she truly cares about the residents and their families, which gave us so much peace of mind. The staf…”

★★★★★Kimberly · 2026-04-13 · via Google
“The entire team is compassionate, attentive, and always willing to go the extra mile to make residents and families feel comfortable and supported. There’s a warmth in the building that you don’t find everywhere, and it makes such a difference.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 40 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered