Senior Home Review
Home›Browse›Washington›Yakima›Willow Springs Care and Rehabilitation
Nursing homeFAID #12814

Willow Springs Care and Rehabilitation

4007 TIETON DRIVE, YAKIMA, WA, 98908
(509) 966-4500
75 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

Generate this report

Delivered within 24–48 hours
What we can show you for free.
Bed capacity
75
CMS facility ID
505367
Care type
Nursing home
County
Yakima
Facility name
Willow Springs Care and Rehabilitation
Street address
4007 TIETON DRIVE
City / state / ZIP
Yakima, WA 98908
Phone
(509) 966-4500

Willow Springs Care and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Yakima, Washington. It is licensed for 75 beds — below the median for skilled nursing facilities in Washington (97 beds).

It is one of 43 senior care facilities in Yakima and 193 skilled nursing facilities across Washington. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Willow Springs Care and Rehabilitation 80 times across 11 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
For profit - Corporation

Registered owners & officers

Berk, Heidi
Managing employee — since 2012
Cleveland, Michael
Director — since 2017
Hyatt Family Facilities Llc
Direct owner — since 2006
Hyatt, Jeffrey
Direct owner — since 2006
Hyatt, Norman
Direct owner — since 2006
Repp, Rebecca
Managing employee — since 2011

Regulatory standing

Licensed / certified since
1990-06-01
CMS overall rating
4 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-07-25
Nurse staffing
4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$496 per day (≈ $15,080/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
64% Medicaid · 12% Medicare · 23% private/other
Occupancy
79% (fiscal year 2023)
Vs. state median
3% above the WA median of $480/day — full state cost breakdown

Services & coverage

Licensed beds
75
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-26Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-07-02
2025-07-25Health inspection5 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-09-03
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-09-03
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2025-09-03
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-09-03
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-09-03
6 earlier / fire-safety inspections (74 citations)
2024-09-10Health inspection7 citations
F-0569
E · No harm found
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2024-10-12
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-10-12
F-0645
E · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-10-12
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2024-10-12
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-10-12
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-10-12
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-10-12
2024-08-14Health inspectionComplaint-triggered2 citations
F-0623
D · No harm foundFrom a complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-09-06
F-0660
D · No harm foundFrom a complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2024-09-06
2023-07-22Health inspection23 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-08-18
F-0572
E · No harm found
Give residents a notice of rights, rules, services and charges.
Corrected 2023-08-18
F-0577
E · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2023-08-18
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-08-18
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2023-08-18
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-08-18
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-08-18
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-08-18
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-08-18
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-08-18
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2023-08-18
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-08-18
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-08-18
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2023-08-18
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-08-18
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-08-18
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2023-08-18
F-0689
J · Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-18
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-08-18
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-08-18
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-08-18
F-0804
F · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-08-18
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-08-18
2025-07-25Fire-safety inspection8 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2025-08-20
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-08-20
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-08-20
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-08-20
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-08-20
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-08-20
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-08-20
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-08-20
2024-09-10Fire-safety inspection15 citations
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2024-10-10
E-0036
F · No harm found
Establish emergency prep training and testing.
Corrected 2024-10-10
K-0100
F · No harm found
Meet other general requirements.
Corrected 2024-10-10
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-11-13
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-10-10
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-10-10
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-11-13
K-0362
F · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2024-10-10
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-11-13
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-11-13
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-10-10
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-10-10
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2024-11-13
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-10-10
K-0926
F · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2024-10-10
2023-07-22Fire-safety inspection19 citations
K-0100
D · No harm found
Meet other general requirements.
Corrected 2023-08-07
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-08-07
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-08-07
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-08-07
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-08-15
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2023-08-07
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-08-07
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2023-08-07
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-08-07
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-08-15
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-08-07
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-08-15
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-08-07
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-07-19
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-08-07
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-08-15
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-08-15
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-08-07
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2023-08-15
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 505367.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 80 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered