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Nursing homeFAID #11359

Willow Terrace

ONE PENN BOULEVARD, PHILADELPHIA, PA, 19144

(215) 951-8500

174 licensed beds

CMS rates Willow Terrace 2 out of 5 overall. Federal inspectors issued 74 citations across 18 inspections in the last three years, with $9,113 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Willow Terrace Nursing and Rehabilitation Center

Address

One Penn Boulevard

Philadelphia, PA 19144

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Public record summary

What we can show you for free.

Bed capacity

174

CMS facility ID

396129

Care type

Nursing home

County

Philadelphia

Facility name

Willow Terrace

Street address

ONE PENN BOULEVARD

City / state / ZIP

Philadelphia, PA 19144

Phone

(215) 951-8500

Website

www.willow-terrace.com

About this facility — Willow Terrace

Willow Terrace is a Medicare/Medicaid-certified skilled nursing facility in Philadelphia, Pennsylvania. It is licensed for 174 beds — above the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 135 senior care facilities in Philadelphia and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Jonathan Bleier, a group of 18 facilities on this site.

Federal inspectors have cited Willow Terrace 74 times across 18 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $9,113 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Jonathan Bleier

Ownership type

For profit - Corporation

Registered owners & officers

Bleier, Jonathan

Direct owner — 48% stake — since 2018

Sod, Yaakov

Direct owner — 48% stake — since 2018

Sofia, Lisa

Direct owner · Officer — 5% stake — since 2018

Thomas, Karen

Managing employee — since 2018

Regulatory standing

Federal court records

4 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2010-08-13

CMS overall rating

2 of 5 stars

Health deficiencies

28 at the last standard inspection

Federal fines

$9,113 total

Last standard inspection

2025-01-31

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$347 per day (≈ $10,550/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

84% Medicaid · 9% Medicare · 7% private/other

Occupancy

95% (fiscal year 2024)

Vs. state median

16% below the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds

174

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-30Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-06-05

2026-03-19Health inspectionComplaint-triggered4 citations

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-04-10

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2026-04-10

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-04-10

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-04-10

15 earlier / fire-safety inspections (69 citations)

2025-12-11Health inspectionComplaint-triggered3 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-12-30

F-0740

D · No harm foundFrom a complaint

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2025-12-30

F-0835

D · No harm foundFrom a complaint

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2025-12-30

2025-11-20Health inspectionComplaint-triggered1 citation

F-0692

D · No harm foundFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-12-22

2025-08-07Health inspectionComplaint-triggered2 citations

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-01

F-0835

D · No harm foundFrom a complaint

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2025-08-25

2025-01-31Health inspection19 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-03-22

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-03-22

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-03-22

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-22

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-03-22

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-22

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-03-22

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-03-22

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-22

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-03-22

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-03-22

F-0710

D · No harm found

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Corrected 2025-03-22

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-03-22

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2025-03-22

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-03-22

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-03-22

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-03-22

F-0847

D · No harm found

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2025-03-22

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-03-22

2024-09-11Health inspectionComplaint-triggered2 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-10-05

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-05

2024-08-29Health inspectionComplaint-triggered1 citation

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-29

2024-07-17Health inspectionComplaint-triggered1 citation

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-08-14

2024-05-31Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-08

2024-04-01Health inspectionComplaint-triggered11 citations

F-0558

D · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-05-10

F-0676

D · No harm foundFrom a complaint

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-05-10

F-0695

D · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-05-10

F-0740

D · No harm foundFrom a complaint

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-05-10

F-0745

D · No harm foundFrom a complaint

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2024-05-10

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-05-10

F-0804

D · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-05-10

F-0808

D · No harm foundFood safetyFrom a complaint

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2024-05-10

F-0812

D · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-10

F-0840

D · No harm foundFrom a complaint

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Corrected 2024-05-10

F-0908

D · No harm foundFrom a complaint

Keep all essential equipment working safely.

Corrected 2024-05-10

2024-02-14Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-18

2023-11-08Health inspectionComplaint-triggered1 citation

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-11-22

2023-06-02Health inspection12 citations

F-0553

D · No harm found

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2023-07-18

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-07-18

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-07-18

F-0679

E · No harm found

Provide activities to meet all resident's needs.

Corrected 2023-07-18

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-07-18

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-07-18

F-0710

D · No harm found

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Corrected 2023-07-18

F-0725

D · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-07-18

F-0744

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2023-07-18

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2023-07-18

F-0805

D · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2023-07-18

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-07-18

2025-01-31Fire-safety inspection4 citations

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-03-03

K-0522

E · No harm found

Have an externally vented heating system.

Corrected 2025-03-03

K-0911

E · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-03-03

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2025-03-03

2024-04-01Fire-safety inspection4 citations

K-0281

E · No harm found

Install proper backup exit lighting.

Corrected 2024-05-10

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-05-10

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-05-10

K-0911

E · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2024-05-10

2023-06-02Fire-safety inspection6 citations

K-0131

E · No harm found

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2023-07-26

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-07-26

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-07-26

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2023-07-26

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-07-26

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-07-26

Federal penalties

2025-08-07Fine$9,113

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 396129.

Quality of care & staffing

How it compares in Pennsylvania.

Inspection citations, 3 years

More than 86% of nursing homes in the state

State median: 37

Federal fines, 3 years

$9,113

More than 62% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.5

Higher than 28% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

54%

Higher than 76% of nursing homes in the state

State median: 45%

Resident outcomes

On 21 federal quality measures, this facility does better than the Pennsylvania average on 9 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	14.9%	16.4%	13.5%	Near state average
Lose too much weight	5.9%	6.0%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.7%	0.6%	0.7%	Worse than state
With a urinary tract infection	0.0%	1.4%	1.5%	Better than state
Have depressive symptoms	6.6%	13.8%	13.5%	Better than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	1.5%	3.1%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	75.7%	87.8%	93.7%	Worse than state
Ability to walk independently worsened	10.8%	15.4%	12.7%	Better than state
Received an antianxiety or hypnotic medication	9.8%	20.1%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	90.4%	93.7%	95.3%	Near state average
With pressure ulcers	3.7%	4.7%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	14.2%	25.0%	18.3%	Better than state
Received an antipsychotic medication	18.4%	17.6%	15.4%	Near state average
Hospitalizations per 1000 long-stay resident days	1.65	1.50	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.28	1.13	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	22.8%	70.8%	82.3%	Worse than state
Newly received an antipsychotic medication	1.4%	1.4%	1.5%	Near state average
Were assessed and appropriately given the seasonal influenza vaccine	30.0%	70.9%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	22.9%	22.0%	23.4%	Near state average
Had an outpatient emergency department visit	4.0%	9.5%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0684 6 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0600 3 inspections. Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-0740 3 inspections. Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F-0609 2 inspections. Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F-0835 2 inspections. Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Verify & compare

Where to check, and what's nearby.

Who to contact in Pennsylvania

Licensing: Pennsylvania Department of Health
File a complaint: 800-254-5164 · Online
Long-Term Care Ombudsman: 717-783-8975. A free advocate for residents and families.
Adult Protective Services: 800-490-8505. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Roxborough Memorial Hospital, about 1.9 miles. CMS rating 2 of 5.
Temple University Hospital, about 2.2 miles. CMS rating 4 of 5.
St Christopher's Hospital for Children, about 2.9 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Maplewood Nursing and Rehab Center, Philadelphia, less than 0.1 miles. CMS rating 2 of 5.
Wesley Enhanced Living At Stapeley, Philadelphia, about 0.8 miles. CMS rating 4 of 5.
Cliveden Nursing and Rehabilitation Center, Philadelphia, about 0.9 miles. CMS rating 2 of 5.
Caring Heart Rehabilitation and Nursing Center, Philadelphia, about 1.2 miles. CMS rating 2 of 5.
Willowcrest, Philadelphia, about 1.5 miles. CMS rating 5 of 5.

Visitor reviews

What people say on Google.

3.8194 ratings on Google

★★★★★David Desphy · 2026-04-21 · via Google
“They should get some better cooks , the food is not the best , the breakfast menu needs to be worked on especially the eggs. Physical therapy is great , I’m better now than when I first arrived. Nursing staff is good they aren’t perfect but they are good. They take care of things even tho sometimes you have to ask for things repeatedly. The maintenance and housekeeping services are amazing, ro…”

★Pam Croston · 2026-03-19 · via Google
“DO NOT SEND YOUR LOVED ONE HERE. 1. There are NO active renovations. Do NOT believe the sign 2. There are rooms with NO hot water!!!! 3. There are rooms with NO working plumbing!!! YES the sinks are filled with DIRTY WATER. 4. Do a site visit BEFORE you place your loved one here. 5. This place is DEPRESSING!!!! 6. Per the sign they have NO group activities 7. If you want to KILL your loved one &…”

★★★★Brother Alonza Baker Jr. · 2026-03-24 · via Google
“I don't particularly like doing reviews. This review only had two options, awesome and disappointing. Even ithough my experience was not awesome -- I don't even know what an awesome visit to a nursing home / rehabilitation facility is -- , it was not disappointing, so what was I supposed to choose? Having more choices at the beginning of the review would have made the review more honest. Working …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 74 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered