Willow Towers Ehp
The state lists 1 state inspection, 3 complaint visits, 13 violations. Listing last updated 2026-11-07.
Public record summary
About this facility — Willow Towers Ehp
Willow Towers Ehp is a licensed assisted living community in New Rochelle, New York. It is licensed for 150 beds — well above the median for assisted living communities in New York (80 beds).
It is one of 11 senior care facilities in New Rochelle and 634 assisted living communities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on state and federal public records, and was last updated on November 7, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 1 state inspection, 3 complaint visits, 13 violations.
Violations (13)
| Report issued | Regulation section | Regulation cited |
|---|---|---|
| 05/15/2026 | Responsibilities of providers; required notif | 402.9(b)(1) |
| 05/15/2026 | Resident services | 488.7 (d) (4) |
| 05/15/2026 | Food service | 488.8 (a) |
| 05/15/2026 | Food service | 488.8 (b) (4) |
| 05/15/2026 | Food service | 488.8 (b) (7) |
| 05/15/2026 | Personnel | 488.9 (a) (5) (i) |
| 05/15/2026 | Environmental standards | 488.11 (g) (8) |
| 05/15/2026 | Admission and retention standards. | 1001.7 (k) (2) |
| 05/15/2026 | Admission and retention standards. | 1001.7 (k) (5) |
| 05/15/2026 | Medication management. | 1001.10 (l) (3) |
| 05/15/2026 | Records and reports. | 1001.12 (b) (1-7) |
| 05/29/2025 | Resident services | 488.7 (b) (11) |
| 10/11/2023 | Resident services | 488.7 (b) (1) (iv) |
Complaints (3)
| State visit | Type | Findings |
|---|---|---|
| 03/16/2026 | Complaint Survey | 0 |
| 05/29/2025 | Complaint Survey | 1 |
| 10/11/2023 | Complaint Survey | 1 |
Inspections (1)
| Date | Type | Findings |
|---|---|---|
| 05/15/2026 | Relicensure, Complaint Survey | 11 |
License facts from the state
- Assisted Living Residence (ALR):
- 150
- Enhanced Assisted Living Residence (EALR):
- 30
- Special Needs Assisted Living Residence (SNALR):
- 30
- Overall Capacity:
- 150
- License type:
- Enriched Housing Program
Source: New York State Department of Health, facility 800-S-131, read 2026-11-07. New York lists inspections by the date it issued the report, over a set window. Violations under dispute through the Inspection Review Process aren't displayed, so a short list isn't proof of a clean record. See the state's record.
Verify & compare
Who to contact in New York
- Licensing: New York State Department of Health · Look up a license
- Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
- Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Montefiore New Rochelle Hospital, about 1.1 miles. CMS rating 1 of 5.
- Montefiore Mount Vernon Hospital, about 3.4 miles. CMS rating 3 of 5.
- Jacobi Medical Center, about 4.6 miles. CMS rating 2 of 5.
Nearby facilities with inspection records
- United Hebrew Geriatric Center, New Rochelle, less than 0.1 miles. CMS rating 5 of 5.
- Willow Gardens, New Rochelle, about 0.1 miles. 3 state visits on record.
- Glen Island Center for Nursing and Rehabilitation, New Rochelle, about 0.3 miles. CMS rating 4 of 5.
- Bayberry Nursing Home, New Rochelle, about 0.5 miles. CMS rating 4 of 5.
- Dumont Center for Rehabilitation and Nursing Care, New Rochelle, about 0.7 miles. CMS rating 3 of 5.