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Nursing homeFAID #14029

Willowbend Nursing and Rehabilitation Center

2231 HIGHWAY 80 E, MESQUITE, TX, 75150
(972) 279-3601
ensignservices.net
162 licensed beds

CMS rates Willowbend Nursing and Rehabilitation Center 3 out of 5 overall. Federal inspectors issued 52 citations across 14 inspections in the last three years, with $24,247 in fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall2/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of WILLOWBEND NURSING AND REHABILITATION CENTER
Photo via Google · Willowbend Nursing & Rehabilitation Center

Public record summary

What we can show you for free.
Bed capacity
162
CMS facility ID
675272
Care type
Nursing home
County
Dallas
Facility name
Willowbend Nursing and Rehabilitation Center
Street address
2231 HIGHWAY 80 E
City / state / ZIP
Mesquite, TX 75150
Phone
(972) 279-3601
Website
ensignservices.net

About this facility — Willowbend Nursing and Rehabilitation Center

Willowbend Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Mesquite, Texas. It is licensed for 162 beds — above the median for skilled nursing facilities in Texas (120 beds).

It is one of 41 senior care facilities in Mesquite and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of The Ensign Group, a group of 347 facilities on this site.

Federal inspectors have cited Willowbend Nursing and Rehabilitation Center 52 times across 14 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $24,247 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
The Ensign Group
Ownership type
For profit - Limited Liability company

Registered owners & officers

Eastland Memorial Hospital District
Direct owner — 100% stake — since 2015
Burnam, Soon
Officer — since 2007
Caretrust Gp Llc
Additional disclosable party — since 2007
Caretrust Reit Inc
Additional disclosable party — since 2007
Ctr Partnership Lp
Additional disclosable party — since 2007
Daheshpour, Sepehr
Governing body · Operational control · Additional disclosable party — since 2025
Ensign Services Inc
Additional disclosable party — since 2007
Keetch, Chad
Officer — since 2011
Mesquite Health Holdings Llc
Additional disclosable party — since 2007
Niccum, Kevin
Governing body · Operational control · Additional disclosable party — since 2007
Taylor, Stephen
Officer — since 2025
Town East Healthcare, Inc.
Operational control · Additional disclosable party — since 2015

Regulatory standing

Federal court records
11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1994-03-01
CMS overall rating
3 of 5 stars
Health deficiencies
15 at the last standard inspection
Federal fines
$24,247 total
Last standard inspection
2026-01-22
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$466 per day (≈ $14,170/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
58% Medicaid · 9% Medicare · 33% private/other
Occupancy
87% (fiscal year 2024)
Vs. state median
68% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
162
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-08-28Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
2026-01-22Health inspection13 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-02-12
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-02-12
F-0583
E · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2026-02-12
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-02-12
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-02-12
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-02-12
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-02-12
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-02-12
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-02-12
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-02-12
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-02-12
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-02-12
F-0926
D · No harm found
Have policies on smoking.
Corrected 2026-02-12
11 earlier / fire-safety inspections (38 citations)
2025-11-20Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-11-21
2025-09-05Health inspectionComplaint-triggered1 citation
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-11-21
2025-03-25Health inspectionComplaint-triggered3 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-04-17
F-0686
E · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-04-17
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-04-17
2025-02-07Health inspectionComplaint-triggered2 citations
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-03-05
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-03-05
2024-10-16Health inspectionComplaint-triggered4 citations
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-11-07
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-07
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-11-07
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-11-07
2024-01-17Health inspectionComplaint-triggered2 citations
F-0580
J · Immediate jeopardyFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-12-18
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-12-18
2023-11-03Health inspectionComplaint-triggered2 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-09-15
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-11-30
2023-09-15Health inspection3 citations
F-0600
J · Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-10-06
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2023-10-06
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-10-06
2026-01-22Fire-safety inspection4 citations
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2026-01-30
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2026-01-30
K-0341
C · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2026-01-30
K-0347
E · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2026-03-05
2024-10-16Fire-safety inspection5 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-10-17
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-10-17
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-10-17
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-10-17
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-10-17
2023-09-15Fire-safety inspection11 citations
E-0006
C · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2023-10-06
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-10-06
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-10-06
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-10-06
K-0347
E · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2023-10-06
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-10-06
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-10-06
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-10-06
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-10-06
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-10-06
K-0929
E · No harm found
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Corrected 2023-10-06

Federal penalties

2024-01-17Fine$16,801
2023-11-03Fine$7,446
Total fines$24,247
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675272.

Quality of care & staffing

How it compares in Texas.
Inspection citations, 3 years
52
More than 81% of nursing homes in the state
State median: 33
Federal fines, 3 years
$24,247
More than 60% of nursing homes in the state
State median: $15,642
Nurse staffing, hours per resident per day
3.4
Higher than 66% of nursing homes in the state
State median: 3.3
Nursing staff turnover, annual
52%
Higher than 54% of nursing homes in the state
State median: 50%

Resident outcomes

On 21 federal quality measures, this facility does better than the Texas average on 12 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased31.0%15.8%13.5%Worse than state
Lose too much weight3.0%2.9%5.1%Near state average
With a catheter inserted and left in their bladder0.0%0.3%0.7%Better than state
With a urinary tract infection1.0%0.8%1.5%Worse than state
Have depressive symptoms0.9%2.3%13.5%Better than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury1.2%3.2%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine97.5%96.4%93.7%Near state average
Ability to walk independently worsened37.7%12.9%12.7%Worse than state
Received an antianxiety or hypnotic medication12.0%17.8%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine90.6%97.0%95.3%Near state average
With pressure ulcers3.4%3.7%4.5%Near state average
With new or worsened bowel or bladder incontinence22.7%12.5%18.3%Worse than state
Received an antipsychotic medication2.9%9.8%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.212.051.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days0.701.971.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine93.0%88.7%82.3%Near state average
Newly received an antipsychotic medication0.4%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine95.0%85.4%80.1%Better than state
Were rehospitalized after a nursing home admission18.8%25.5%23.4%Better than state
Had an outpatient emergency department visit0.0%12.2%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0584 3 inspections. Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  • F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0880 2 inspections. Provide and implement an infection prevention and control program.
  • F-0755 2 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  • F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

What its owners also hold

  • Eastland Memorial Hospital District has an ownership stake on file at 34 nursing homes, averaging 2.8 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

  • Licensing: Texas Health and Human Services
  • File a complaint: 800-458-9858 · Online
  • Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
  • Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Dallas Regional Medical Center, about 1.5 miles. CMS rating 3 of 5.
  • Baylor Scott and White Medical Center Sunnyvale, about 3.4 miles. CMS rating 2 of 5.
  • White Rock Medical Center, about 5.8 miles. CMS rating 2 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
3.9253 ratings on Google
★★★★★Kasey Aaron · 2026-03-19 · via Google

“Willowbend Nursing and Rehabilitation is a wonderful facility with a team that truly cares about their residents. The staff is consistently attentive, compassionate, and focused on providing a safe and supportive environment. They take the time to make sure residents feel comfortable, respected, and well cared for, which really stands out. The facility itself is extremely well-run, and it’s clear…”

★★★★★David Horan · 2026-05-29 · via Google

“In May 2026 I stayed at Willow Bend my personal comparison of other Rehabilitation in the area that was the best. The folks working there Actually cared about the patients and the needs of the patient very attentive very responsive. They do their best. Well it’s a very high employee to patient ratio. Everybody is busy. Everybody is keeping an eye out. It was a pleasant surprise for other rehab. I’…”

★★★★★Deborah Rocha · 2026-04-21 · via Google

“The caring staff helped put my siblings and me at ease while our mother was there. The attention to her treatment and the shared updates to her progress went far and beyond our expectations. The fun organized events were a great way to get my mother out of her room and socialize with others was a blessing. Kudos to the entire team!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 52 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered