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Nursing homeFAID #161

Willowbrooke Court Skilled Care Center At Westminster Village

500 SPANISH FORT BLVD, SPANISH FORT, AL, 36527
(251) 626-7007
60 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
60
CMS facility ID
015381
Care type
Nursing home
County
Baldwin
Facility name
Willowbrooke Court Skilled Care Center At Westminster Village
Legal entity
Willowbrooke Ct Skilled Care Ctr Westminster Vlg
Street address
500 SPANISH FORT BLVD
City / state / ZIP
Spanish Fort, AL 36527
Phone
(251) 626-7007

Willowbrooke Court Skilled Care Center At Westminster Village is a Medicare/Medicaid-certified skilled nursing facility in Spanish Fort, Alabama. It is licensed for 60 beds — below the median for skilled nursing facilities in Alabama (113 beds).

It is one of 2 senior care facilities in Spanish Fort and 224 skilled nursing facilities across Alabama. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Willowbrooke Court Skilled Care Center At Westminster Village 18 times across 6 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Susan Ahern
Parent company
Acts Retirement-life Communities
Ownership type
Non profit - Corporation

Registered owners & officers

Acts Management Services, Inc.
Operational control · Additional disclosable party — since 2023
Acts Retirement-life Communities Inc
Operational control · Additional disclosable party — since 2023
Acts Retirement-life Communities Management, Llc
Indirect owner · Operational control — since 2023
Ahern, Susan
Officer · Operational control · Additional disclosable party — since 2023
Allmond, Susan
Director · Officer — since 2023
Baker Tilly Advisory Group Lp
Additional disclosable party — since 2025
Baker Tilly Us Llp
Additional disclosable party — since 2024
Brod, Kathryn
Director — since 2024
Callaway, Warren
Director — since 2023
Chamberlain, Linda
Director — since 2025
Christiansen, Karen
Director · Officer · Operational control · Additional disclosable party — since 2023
Detweiler, Harold
Director — since 2023
Esterhai, John
Director — since 2023
Fox, Glenn
Officer · Operational control · Additional disclosable party — since 2023
Gerner, Elric
Director · Officer — since 2023
Glynn, James
Director — since 2023
Grant, Gerald
Director · Officer · Operational control · Additional disclosable party — since 2023
Greer, Jason
Director — since 2023
Kelly, Michael
Director — since 2023
Lammers, John
Director — since 2023
Lawson, Daniel
Director · Officer — since 2023
Mashner, Marvin
Director · Officer — since 2023
Middlebrooks, Daniel
Director — since 2023
Reichard, Dawn
Director — since 2025
U.s. Bank
Trustee · Additional disclosable party — since 2025
Varden, Kevin
Operational control · Additional disclosable party — since 2025
Webb, Gloryana
Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1983-07-07
CMS overall rating
4 of 5 stars
Health deficiencies
1 at the last standard inspection
Federal fines
None on record
Last standard inspection
2021-04-08
Nurse staffing
4.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$1,222 per day (≈ $37,150/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
8% Medicaid · 11% Medicare · 81% private/other
Occupancy
65% (fiscal year 2023)
Vs. state median
298% above the AL median of $307/day — full state cost breakdown

Services & coverage

Licensed beds
60
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2021-04-08Health inspection1 citation
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-05-13
2019-02-14Health inspection1 citation
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-03-15
3 earlier / fire-safety inspections (16 citations)
2018-03-01Health inspection8 citations
F-0607
E · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2018-04-04
F-0609
E · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2018-04-04
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2018-04-04
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2018-04-04
F-0835
E · No harm found
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2018-04-04
F-0837
E · No harm found
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Corrected 2018-04-04
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2018-04-04
F-0865
E · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2018-04-04
2019-02-14Fire-safety inspection5 citations
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2019-03-15
K-0232
E · No harm found
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Corrected 2019-03-22
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2019-03-21
K-0325
E · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2019-03-27
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-03-27
2018-03-01Fire-safety inspection3 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2018-04-10
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2018-04-10
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2018-04-10
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 015381.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 18 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Federal NPI Registry (NPPES)
NPI 1841281441
Monthly federal file
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered