Nursing homeFAID #11126
Willows of Presbyterian Senior
★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare
Photo via Google · The Willows
Public record summary
What we can show you for free.
Bed capacity
193
CMS facility ID
395713
Care type
Nursing home
County
Allegheny
Facility name
Willows of Presbyterian Senior
Street address
1215 HULTON ROAD
City / state / ZIP
Oakmont, PA 15139
Phone
(412) 828-5600
Website
About this facility — Willows of Presbyterian Senior
Willows of Presbyterian Senior is a Medicare/Medicaid-certified skilled nursing facility in Oakmont, Pennsylvania. It is licensed for 193 beds — well above the median for skilled nursing facilities in Pennsylvania (119 beds).
It is one of 2 senior care facilities in Oakmont and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Willows of Presbyterian Senior 77 times across 11 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $132,149 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Presbyterian Seniorcare Network
Ownership type
Non profit - Corporation
Registered owners & officers
Dorman, John
Director — since 2021
Frank, Robert
Director — since 2024
Gray, Roberta
Director · Officer · Additional disclosable party — since 2017
Lin, Michael
Director — since 2021
Malisky, J
Officer · Operational control — since 2017
Massella, Joan
Director — since 2021
Pieffer, James
Director — since 2021
Presbyterian Seniorcare
Additional disclosable party — since 1984
Regulatory standing
Licensed / certified since
1986-01-07
CMS overall rating
1 of 5 stars
Health deficiencies
17 at the last standard inspection
Federal fines
$132,149 total
Last standard inspection
2025-12-02
Nurse staffing
3.9 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$472 per day (≈ $14,350/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
48% Medicaid · 3% Medicare · 49% private/other
Occupancy
67% (fiscal year 2023)
Vs. state median
14% above the PA median of $415/day — full state cost breakdown
Services & coverage
Licensed beds
193
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.
2025-12-02Health inspection15 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-12-03
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-12-03
F-0583
E · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2025-12-03
F-0604
E · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2025-12-03
F-0628
E · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-12-03
F-0636
E · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2025-12-03
F-0638
E · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2025-12-03
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-12-03
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-12-03
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2025-12-03
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-12-03
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-12-03
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-12-03
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-12-03
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-12-03
2025-10-15Health inspectionComplaint-triggered2 citations
F-0600
H · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-11-18
F-0689
H · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-11-18
9 earlier / fire-safety inspections (60 citations)
2025-05-23Health inspectionComplaint-triggered3 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-06-20
F-0657
E · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-06-20
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-20
2025-05-08Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-29
2024-11-22Health inspection15 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-01-02
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-01-02
F-0625
C · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2025-01-02
F-0638
D · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2025-01-02
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-01-02
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-01-02
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2025-01-02
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-01-02
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-01-02
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-01-02
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-01-02
F-0728
D · No harm found
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Corrected 2025-01-02
F-0744
D · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2025-01-02
F-0808
D · No harm foundFood safety
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2025-01-02
F-0810
D · No harm foundFood safety
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected 2025-01-02
2024-07-09Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-07-03
2024-03-20Health inspectionComplaint-triggered2 citations
F-0800
D · No harm foundFood safetyFrom a complaint
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected 2024-04-22
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-04-22
2023-11-20Health inspection17 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-01-01
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-01-01
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-01-01
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-01-01
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2024-01-01
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-01-01
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-01-01
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-01-01
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-01-01
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-01-01
F-0745
D · No harm found
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2024-01-01
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-01-01
F-0801
E · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2024-01-01
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-01
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2024-01-01
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2024-01-01
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-01-01
2025-12-02Fire-safety inspection10 citations
E-0006
C · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2025-11-13
E-0036
C · No harm found
Establish emergency prep training and testing.
Corrected 2025-11-13
K-0225
D · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2025-11-13
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-11-13
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-11-13
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-11-13
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-11-13
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-11-13
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-11-13
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-11-13
2024-11-22Fire-safety inspection5 citations
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-01-02
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-01-02
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-01-02
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-01-02
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-01-02
2023-11-20Fire-safety inspection6 citations
K-0324
C · No harm found
Provide properly protected cooking facilities.
Corrected 2024-01-11
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-01-11
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-01-11
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-01-11
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-01-11
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-01-11
Federal penalties
2025-10-15Fine$74,263
2025-05-08Fine$8,278
2025-05-08Fine$49,608
Total fines$132,149
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395713.
Visitor reviews
What people say on Google.
3.6★★★★★31 ratings on Google
★lillyteal22 · 2026-07-05 · via Google“We were doing short-term care. We have used the Willows three times in the last year and a half. The first time we actually had meetings with on call dr and staff. Putting everyone on the same page. But the truth is, I still had to call almost every day and talk to several different people to get them to follow through on things like pain medicine. My mother-in-law Would request In the middle…”
★★★Char Adams · 2025-12-23 · via Google“My mom was at The Willows for rehab from a fall. She has late stage dementia and suffered from dilerium during her stay. The nurses were rude, and unprofessional when my mom would refuse her meds. They would leave the room and never return. I had to go to the front desk and ask for a nurse to bring them so I can give them to her. The aides were exceptional! They always had kind words and tricks of…”
★★★★★Libby C · 2026-06-10 · via Google“I love the Willows! Everyone I interacted with provided exceptional service and support. Their mission and goals are superb and really stand out compared to other options.”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 77 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered