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Nursing homeFAID #9120

Wilson Pines Nursing and Rehabilitation Center

403 CRESTVIEW AVENUE, WILSON, NC, 27893
(252) 237-0724
www.wilsonpinescare.com
108 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of WILSON PINES NURSING AND REHABILITATION CENTER
Photo via Google · Wilson Pines Nursing and Rehabilitation Center

Public record summary

What we can show you for free.
Bed capacity
108
CMS facility ID
345372
Care type
Nursing home
County
Wilson
Facility name
Wilson Pines Nursing and Rehabilitation Center
Street address
403 CRESTVIEW AVENUE
City / state / ZIP
Wilson, NC 27893
Phone
(252) 237-0724
Website
www.wilsonpinescare.com

About this facility — Wilson Pines Nursing and Rehabilitation Center

Wilson Pines Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Wilson, North Carolina. It is licensed for 108 beds — close to the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 32 senior care facilities in Wilson and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Wilson Pines Nursing and Rehabilitation Center 26 times across 7 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Principle Long Term Care
Ownership type
For profit - Limited Liability company

Registered owners & officers

Boice, Gale
Officer · Owner of a disclosable party · Additional disclosable party — since 2018
Hill, Raymond
Additional disclosable party — since 2011
Hill, Robert
Additional disclosable party — since 2011
Hill, Stephen
Additional disclosable party — since 2011
Johnson, Dianne
Officer — since 2011
Kelly, Michael
Operational control · Additional disclosable party — since 2013
Sidana, Lalita
Additional disclosable party — since 2023

Regulatory standing

Federal court records
5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1991-05-23
CMS overall rating
4 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-04-10
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$364 per day (≈ $11,070/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
61% Medicaid · 17% Medicare · 22% private/other
Occupancy
75% (fiscal year 2023)
Vs. state median
2% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
108
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-04-10Health inspectionComplaint-triggered3 citations
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2025-04-26
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-04-26
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-04-26
2024-03-06Health inspection3 citations
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-03-12
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-12
F-0867
E · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2024-03-12
4 earlier / fire-safety inspections (20 citations)
2023-02-16Health inspection8 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-03-16
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2023-03-16
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-03-16
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-03-16
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-03-16
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-03-16
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-03-16
F-0867
F · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-03-16
2025-04-10Fire-safety inspection2 citations
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-05-14
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-05-14
2024-03-06Fire-safety inspection2 citations
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-05-06
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-05-06
2023-02-16Fire-safety inspection8 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2023-04-28
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-04-28
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2023-04-28
K-0361
D · No harm found
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Corrected 2023-04-28
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-04-28
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-04-28
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-04-28
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-04-28
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345372.

Visitor reviews

What people say on Google.
3.443 ratings on Google
★Krystal Short · 2026-06-19 · via Google

“Our family had a very disappointing experience with this rehabilitation center. We trusted them to provide safe and attentive care for our mother-in-law, but we left feeling that her concerns were not taken seriously. One of the most upsetting issues was the lack of timely assistance. Whenever she used the call button, it routinely took 20 to 30 minutes for someone to respond. On multiple occasio…”

★★★★★Gwendolyn McNeill · 2026-05-26 · via Google

“My stay at Wilson Pines Rehab from 2/23/26–3/27/26 was a very positive experience. The staff was caring, attentive, and professional throughout my rehabilitation journey. The nurses and CNAs worked hard to make sure my needs were met, and the therapy team encouraged me every step of the way toward recovery. I truly appreciated the kindness, patience, and support shown during my stay. The facility…”

★Nancy Tedder · 2026-06-05 · via Google

“Spent 12 days at this so-called Rehab Center( which it is NOT), short staffed who complain constantly,cold food daily,no clean towels/washcloths( how do you operate a facility with NO clean laundry?),meds not given at correct time, Dr orders not followed,personal hygiene is constantly late,11a--12noon,to get bath,aides & nurses unable to set up post- op equipment, broken bed, broken wheelchairs,ca…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 26 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered