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Nursing homeFAID #14576

Windsor Arbor View

218 BALTIC AVE, EDINBURG, TX, 78539
(956) 316-2533
wellsentialhealth.org/location/windsor-arbor-view
120 licensed beds

CMS rates Windsor Arbor View 4 out of 5 overall. Federal inspectors issued 24 citations across 13 inspections in the last three years, with $8,281 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of WINDSOR ARBOR VIEW
Photo via Google · Ann DellaCroce

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
676206
Care type
Nursing home
County
Hidalgo
Facility name
Windsor Arbor View
Street address
218 BALTIC AVE
City / state / ZIP
Edinburg, TX 78539
Phone
(956) 316-2533
Website
wellsentialhealth.org/location/windsor-arbor-view

About this facility — Windsor Arbor View

Windsor Arbor View is a Medicare/Medicaid-certified skilled nursing facility in Edinburg, Texas. It is licensed for 120 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 18 senior care facilities in Edinburg and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Wellsential Health, a group of 67 facilities on this site.

Federal inspectors have cited Windsor Arbor View 24 times across 13 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $8,281 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Wellsential Health
Ownership type
Government - Hospital district

Registered owners & officers

Starr County Hospital District
Direct owner · Operational control · Additional disclosable party — 100% stake — since 2017
218 Baltic Avenue Llc
Direct owner · Additional disclosable party — since 2017
Alaniz, Nitza
Additional disclosable party — since 2025
Baird, Daniel
Governing body — since 2021
Clapp, Barbara
Governing body — since 2021
Cortese, Daren
Governing body — since 2021
Dekowski, Donovan
Operational control · Additional disclosable party — since 2017
Dwd Tx Holdings Llc
Indirect owner — since 2017
Gibson, Patricia
Governing body — since 2021
Guerra, Adrian
Governing body — since 2016
Jack and Nancy Dwyer Workforce Development Center Inc
Indirect owner — since 2017
Mandelbaum, Elliot
Governing body — since 2025
Munoz, Thalia
Governing body · Officer — since 1982
Pena, Elisa
Governing body — since 2022
Reg Leased Opco Llc
Indirect owner — since 2017
Reg Operator Holdco Llc
Indirect owner — since 2017
Regency Ihs Clinical Consulting, Llc
Additional disclosable party — since 2017
Regency Ihs Rehab Llc
Additional disclosable party — since 2017
Regency Integrated Health Services Llc
Indirect owner — since 2017
Regency Texas Holdings Llc
Indirect owner — since 2017
Reyes, Ana
Operational control · Additional disclosable party — since 2024
Salinas, Arcadio
Governing body — since 2024
Silvera, Ryan
Additional disclosable party — since 2025
Zepeda, Angelica
Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since
2009-02-18
CMS overall rating
4 of 5 stars
Health deficiencies
11 at the last standard inspection
Federal fines
$8,281 total
Last standard inspection
2025-12-17
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$314 per day (≈ $9,550/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
68% Medicaid · 8% Medicare · 24% private/other
Occupancy
92% (fiscal year 2023)
Vs. state median
13% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-07-31Health inspectionComplaint-triggered1 citation
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-08-03
2026-06-05Health inspectionComplaint-triggered3 citations
F-0559
D · No harm foundFrom a complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected 2026-06-08
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-06-08
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-06-08
8 earlier / fire-safety inspections (20 citations)
2025-12-17Health inspection6 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-12-18
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-12-18
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-12-18
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2025-12-18
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-12-18
F-0925
D · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2025-12-18
2025-12-02Health inspectionComplaint-triggered1 citation
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-12-03
2025-09-11Health inspectionComplaint-triggered3 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-09-15
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-07
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-09-15
2025-02-06Health inspectionComplaint-triggered1 citation
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-02-07
2024-09-25Health inspectionComplaint-triggered3 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-09-30
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-30
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-09-30
2024-07-11Health inspectionComplaint-triggered1 citation
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2024-07-12
2023-06-22Health inspection4 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-06-25
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-06-25
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-06-25
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-06-25
2023-06-22Fire-safety inspection1 citation
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-06-23

Federal penalties

2025-09-11Fine$8,281
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676206.

Quality of care & staffing

How it compares in Texas.
Inspection citations, 3 years
24
More than 24% of nursing homes in the state
State median: 33
Federal fines, 3 years
$8,281
More than 36% of nursing homes in the state
State median: $15,642
Nurse staffing, hours per resident per day
3.3
Higher than 52% of nursing homes in the state
State median: 3.3
Nursing staff turnover, annual
40%
Higher than 22% of nursing homes in the state
State median: 50%

Resident outcomes

On 19 federal quality measures, this facility does better than the Texas average on 15 and worse on 1. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased2.9%15.8%13.5%Better than state
Lose too much weight2.1%2.9%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.3%0.7%Better than state
With a urinary tract infection0.0%0.8%1.5%Better than state
Have depressive symptoms1.0%2.3%13.5%Better than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury3.6%3.2%3.2%Worse than state
Assessed and appropriately given the pneumococcal vaccine100.0%96.4%93.7%Near state average
Ability to walk independently worsened1.2%12.9%12.7%Better than state
Received an antianxiety or hypnotic medication9.3%17.8%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine100.0%97.0%95.3%Near state average
With pressure ulcers1.7%3.7%4.5%Better than state
With new or worsened bowel or bladder incontinence4.4%12.5%18.3%Better than state
Received an antipsychotic medication1.5%9.8%15.4%Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine100.0%88.7%82.3%Better than state
Newly received an antipsychotic medication0.9%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine100.0%85.4%80.1%Better than state
Were rehospitalized after a nursing home admission25.5%25.5%23.4%Near state average
Had an outpatient emergency department visit4.5%12.2%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0842 3 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  • F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0880 2 inspections. Provide and implement an infection prevention and control program.

What its owners also hold

  • Regency Integrated Health Services Llc has an ownership stake on file at 70 nursing homes, averaging 2.9 of 5 on CMS's overall rating.
  • Jack and Nancy Dwyer Workforce Development Center Inc has an ownership stake on file at 68 nursing homes, averaging 2.8 of 5 on CMS's overall rating.
  • Regency Texas Holdings Llc has an ownership stake on file at 63 nursing homes, averaging 2.8 of 5 on CMS's overall rating.
  • Reg Operator Holdco Llc has an ownership stake on file at 63 nursing homes, averaging 2.8 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

  • Licensing: Texas Health and Human Services
  • File a complaint: 800-458-9858 · Online
  • Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
  • Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Cornerstone Regional Hospital, about 2.8 miles.
  • South Texas Health System, about 2.8 miles. CMS rating 4 of 5.
  • Doctors Hosptal At Renaissance, about 3.6 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.4291 ratings on Google
★★★★★Ruben Carrasco · 2026-06-25 · via Google

“I am very grateful for the exceptional care and compassion provided by the staff at this nursing home. From the moment we arrived, everyone was welcoming, attentive, and genuinely concerned about the well-being of the residents. The caregivers, nurses, and support staff consistently go above and beyond to ensure residents are comfortable, safe, and treated with dignity and respect. The facility is…”

★★★★★WS3 · 2026-01-24 · via Google

“I recommend Windsor Arbor view for your loved one’s rehabilitation . There staff is amazing when I arrived I was scared and didn’t want to be there but thanks to the staff especially to these amazing nurses Daniela, Jackie, Giseth & Raquel they helped me feel welcomed and took very good care of me. I miss them already I want to thank the therapist that helped me get better ❤️‍🩹 Rick, Nelly, A…”

★Nova Ruiz · 2026-06-25 · via Google

“Management has been dismissive and disrespectful toward staff, and there are ongoing issues with a lack of necessary supplies. The facility also has a serious cockroach infestation that does not appear to be properly addressed. Instead of taking accountability and resolving these concerns, management seems more focused on covering themselves. The conditions are unacceptable and raise serious conce…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 24 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered