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Nursing homeFAID #14274

Windsor Rehabilitation and Healthcare

250 W. British Flying School Blvd, TERRELL, TX, 75160
(972) 551-0122
ensignservices.net
108 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of WINDSOR REHABILITATION AND HEALTHCARE
Photo via Google · james mixon

Address

250 W. British Flying School Blvd
Terrell, TX 75160
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Public record summary

What we can show you for free.
Bed capacity
108
CMS facility ID
675808
Care type
Nursing home
County
Kaufman
Facility name
Windsor Rehabilitation and Healthcare
Street address
250 W. British Flying School Blvd
City / state / ZIP
Terrell, TX 75160
Phone
(972) 551-0122
Website
ensignservices.net

About this facility — Windsor Rehabilitation and Healthcare

Windsor Rehabilitation and Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Terrell, Texas. It is licensed for 108 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 9 senior care facilities in Terrell and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Windsor Rehabilitation and Healthcare 41 times across 9 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
The Ensign Group
Ownership type
For profit - Limited Liability company

Registered owners & officers

Eastland Memorial Hospital District
Direct owner — 100% stake — since 2024
Arze, Steven
Governing body · Additional disclosable party — since 2021
Buffalo Creek Healthcare Llc
Operational control — since 2024
Burnam, Soon
Officer — since 2024
Ensign Services Inc
Additional disclosable party — since 2021
Grover, Kenneth
Governing body · Operational control · Additional disclosable party — since 2024
Keetch, Chad
Officer — since 2024
Standard Bearer Healthcare Op, Lp
Additional disclosable party — since 2024
The Ensign Group Inc
Additional disclosable party — since 2024
Western Edge Health Holdings Llc
Additional disclosable party — since 2024
Wright, Laban
Officer — since 2024

Regulatory standing

Federal court records
11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1999-09-01
CMS overall rating
2 of 5 stars
Health deficiencies
21 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-02-27
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$499 per day (≈ $15,170/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
55% Medicaid · 9% Medicare · 36% private/other
Occupancy
68% (fiscal year 2023)
Vs. state median
80% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
108
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-02-27Health inspectionComplaint-triggered21 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2026-04-01
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-04-01
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-04-01
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2026-04-01
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-04-01
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-04-01
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-01
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-04-01
F-0692
E · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-04-01
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2026-04-01
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-04-01
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-04-01
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-04-01
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2026-04-01
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-04-01
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2026-04-01
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-04-01
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2026-04-01
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-01
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2026-04-01
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2026-04-01
2024-11-21Health inspectionComplaint-triggered10 citations
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2024-12-30
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-12-30
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-12-30
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-12-30
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-12-30
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-12-30
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-12-30
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-12-30
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-12-30
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-12-30
2 earlier / fire-safety inspections (10 citations)
2023-09-27Health inspectionComplaint-triggered8 citations
F-0622
D · No harm found
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2023-10-30
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-10-31
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-10-31
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2023-10-31
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2023-10-31
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-10-31
F-0849
E · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2023-10-31
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2023-10-31
2024-11-21Fire-safety inspection2 citations
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-01-14
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-01-14
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675808.

Visitor reviews

What people say on Google.
4.4124 ratings on Google
★★★★★R Pierce · 2026-04-15 · via Google

“I can’t say enough good things about Windsor Rehabilitation and Healthcare. From the moment you walk in, you can feel that the staff truly cares about the residents. Everyone is friendly, attentive, and goes out of their way to make both residents and families feel comfortable and informed. The facility itself is always clean, well-maintained, and has a warm, welcoming atmosphere that feels more …”

★★★★Debra Hetmer · 2026-04-17 · via Google

“I have had 2 loved ones at this facility. I can only speak on the rehab. Their rehab is very good and they do everything they can to move them along in their rehab care. Sometimes they do need more help on the halls and spread theirselves thin but the management staff is very available and eager to remedy any issues you may have.”

★★★★★Ron Doran · 2026-04-06 · via Google

“Windsor is a Top Notch facility with very attentive and compassionate staff. The care they provide is exceptional to every patient and family member and you can see that from the first moment you walk in the door ! You can feel the "homelike " atmosphere and see the extreme attention to cleanliness that the staff provides to the residents and the facility at all times. Resident smiles tell that st…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 41 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered