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Nursing homeFAID #488

Wood-lawn Heights

2800 NEELEY STREET, BATESVILLE, AR, 72501
(870) 793-7195
www.wood-lawn.org
140 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections5/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo of WOOD-LAWN HEIGHTS
Photo via Google · Wood-Lawn Heights

Public record summary

What we can show you for free.
Bed capacity
140
CMS facility ID
045317
Care type
Nursing home
County
Independence
Facility name
Wood-lawn Heights
Street address
2800 NEELEY STREET
City / state / ZIP
Batesville, AR 72501
Phone
(870) 793-7195
Website
www.wood-lawn.org

About this facility — Wood-lawn Heights

Wood-lawn Heights is a Medicare/Medicaid-certified skilled nursing facility in Batesville, Arkansas. It is licensed for 140 beds — above the median for skilled nursing facilities in Arkansas (106 beds).

It is one of 7 senior care facilities in Batesville and 221 skilled nursing facilities across Arkansas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Wood-lawn Heights 15 times across 6 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $12,695 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Non profit - Other

Registered owners & officers

Brock, Robin
Director — since 2003
Herron, Laurie
Managing employee · Director · Officer · Operational control — since 2021
Tebbetts, Terrell
Director — since 1992
Wann, Paul
Director — since 2001

Regulatory standing

Licensed / certified since
1996-10-01
CMS overall rating
4 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
$12,695 total
Last standard inspection
2025-08-14
Nurse staffing
4.9 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$347 per day (≈ $10,550/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 12% Medicare · 88% private/other
Occupancy
71% (fiscal year 2024)
Vs. state median
5% above the AR median of $329/day — full state cost breakdown

Services & coverage

Licensed beds
140
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 8:00 AM – 4:00 PM · Tuesday: 8:00 AM – 4:00 PM · Wednesday: 8:00 AM – 4:00 PM · Thursday: 8:00 AM – 4:00 PM · Friday: 8:00 AM – 4:00 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2025-08-14Health inspection2 citations
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2025-09-18
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-09-12
2024-05-22Health inspection6 citations
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-06-21
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-06-21
F-0656
G · Actual harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-06-21
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-06-21
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-21
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-06-21
2 earlier / fire-safety inspections (7 citations)
2023-04-06Health inspection5 citations
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-05-06
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-05-06
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-05-06
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2023-05-06
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-05-06
2023-04-06Fire-safety inspection2 citations
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2023-05-06
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-05-06

Federal penalties

2024-05-22Fine$12,695
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 045317.

Visitor reviews

What people say on Google.
3.86 ratings on Google
★★★★★Angela White · 2018-05-28 · via Google

“Very big improvement to their staff and facilities, very updated, impressive, renovation and relocation, made an extreme improvement to thier reputation a few years back”

★★★★★Alexis Geiger · 2018-01-01 · via Google

“Great nursing home, excellent staff”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 15 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered