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Nursing homeFAID #8131

Alaris Health At West Orange

5 BROOK END DRIVE, WEST ORANGE, NJ, 07052

(973) 324-3000

alarishealth.com

120 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Alaris Health at West Orange Managed by Excelsior Care Group

Address

5 Brook End Drive

West Orange, NJ 07052

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Public record summary

What we can show you for free.

Bed capacity

120

State license

306001

CMS facility ID

315449

Care type

Nursing home

Facility name

Alaris Health At West Orange

Street address

5 BROOK END DRIVE

City / state / ZIP

West Orange, NJ 07052

Phone

(973) 324-3000

Website

alarishealth.com

State license #

306001

About this facility — Alaris Health At West Orange

Alaris Health At West Orange is a Medicare/Medicaid-certified skilled nursing facility in West Orange, New Jersey. It is licensed for 120 beds — close to the median for skilled nursing facilities in New Jersey (130 beds).

It is one of 17 senior care facilities in West Orange and 348 skilled nursing facilities across New Jersey. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Alaris Health At West Orange 35 times across 8 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $64,410 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

St Cloud Operations Llc

Parent company

Alaris Health

Ownership type

For profit - Limited Liability company

Administrator

Registered owners & officers

Eisenreich, Avery

Direct owner — since 2004

Giles, Kristine

Managing employee — since 2020

St Cloud Operations Llc

Direct owner — since 2008

Stern, Samuel

Officer — since 2004

Regulatory standing

Federal court records

2 naming this facility · 16 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1998-09-02

License expires

2027-05-31

CMS overall rating

4 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

$64,410 total

Last standard inspection

2026-05-21

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$416 per day (≈ $12,650/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 35% Medicare · 0% private/other

Occupancy

78% (fiscal year 2023)

Vs. state median

1% below the NJ median of $422/day — full state cost breakdown

Services & coverage

Licensed beds

120

Licensed as

LONG TERM CARE FACILITY SNF/NF

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-21Health inspection5 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-06-19

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-06-19

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-06-19

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2026-06-19

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-06-19

2025-12-22Health inspectionComplaint-triggered1 citation

F-0684

G · Actual harmFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-01-30

5 earlier / fire-safety inspections (29 citations)

2024-12-19Health inspectionComplaint-triggered6 citations

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-01-21

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-01-21

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-01-21

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-01-21

F-0806

D · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2025-01-21

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-01-21

2022-08-12Health inspection6 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2022-09-09

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2022-09-09

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-09-09

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-09-09

F-0803

K · Immediate jeopardyFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-09-09

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-09-09

2026-05-21Fire-safety inspection6 citations

E-0004

E · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2026-06-12

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2026-06-19

K-0311

E · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2026-06-12

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-06-12

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-06-12

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-06-12

2024-12-19Fire-safety inspection2 citations

K-0161

F · No harm found

Use approved construction type or materials.

Corrected 2025-01-21

K-0311

F · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2025-01-21

2022-08-12Fire-safety inspection9 citations

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-09-09

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2022-09-09

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-09-09

K-0341

F · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2022-09-29

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-09-09

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-09-09

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-09-09

K-0522

F · No harm found

Have an externally vented heating system.

Corrected 2022-09-09

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-09-09

Federal penalties

2025-12-22Fine$46,410

2024-12-19Fine$18,000

Total fines$64,410

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 315449.

Visitor reviews

What people say on Google.

3.9162 ratings on Google

★Lateicha McMillan · 2026-05-28 · via Google
“My father was a patient jere many years ago and received excellent care, which is why my uncle chose this facility I don't know what happened between then and now, but the care level has taken a nose dive. While at this facility my uncle fell and was laughed at by 2 of the employees. (I wish I knew who they were.) He sent me and other family and froends several messages about things that were occu…”

★★★★★Tyrese Lynn · 2026-03-01 · via Google
“I recently visited my uncle who is a patient there and I was totally surprised as to how clean the place was. They take good care of their patients and treat them with respect. The staff was also very friendly and welcoming and they made sure that I was properly accommodated.”

★Diana Graham · 2026-02-22 · via Google
“This is the worst place I every heard of. My daughter in law was the a few days they was not taking care of good. The 5 stars is a lie. The stuff didn't clear her. They left her in 💩 . The food was horrible. That place should be a investigated. I'm going to leave a bad reviews on all your media. You just don't treat people's like that.😡😡😡😡😡😡”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 35 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered