Home›Browse›New Jersey›West Orange›Complete Care At Summit Ridge

Nursing homeFAID #7868

Complete Care At Summit Ridge

20 SUMMIT STREET, WEST ORANGE, NJ, 07052

(973) 736-2000

152 licensed beds

CMS rates Complete Care At Summit Ridge 4 out of 5 overall. Federal inspectors issued 56 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Complete Care at Summit Ridge

Address

20 Summit Street

West Orange, NJ 07052

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Public record summary

What we can show you for free.

Bed capacity

152

State license

060739

CMS facility ID

315038

Care type

Nursing home

Facility name

Complete Care At Summit Ridge

Street address

20 SUMMIT STREET

City / state / ZIP

West Orange, NJ 07052

Phone

(973) 736-2000

Website

ccsummitridge.com

State license #

060739

About this facility — Complete Care At Summit Ridge

Complete Care At Summit Ridge is a Medicare/Medicaid-certified skilled nursing facility in West Orange, New Jersey. It is licensed for 152 beds — above the median for skilled nursing facilities in New Jersey (130 beds).

It is one of 17 senior care facilities in West Orange and 348 skilled nursing facilities across New Jersey. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Complete Care, a group of 85 facilities on this site.

Federal inspectors have cited Complete Care At Summit Ridge 56 times across 7 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Summit Ridge Care, Llc

Parent company

Complete Care

Ownership type

For profit - Limited Liability company

Administrator

Registered owners & officers

Eef Capital Llc

Direct owner · Additional disclosable party — 45% stake — since 2019

Schlaff, Benny

Indirect owner · Additional disclosable party — 23% stake — since 2019

Schlaff, Nachum

Indirect owner · Additional disclosable party — 23% stake — since 2019

Agresti, James

Operational control · Additional disclosable party — since 2023

Grewal, Baljinder

Operational control · Additional disclosable party — since 2020

Mercado, Wanda

Operational control — since 2022

Oleka, Kanene

Operational control · Additional disclosable party — since 2022

Peace Capital Llc

Additional disclosable party — since 2019

Stein, Shalom

Governing body · Additional disclosable party — since 2019

Summit Care Reality Llc

Additional disclosable party — since 2019

Ulysse, Rony

Additional disclosable party — since 2024

Weissman, Malka

Indirect owner — since 2019

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1973-07-01

License expires

2026-09-30

CMS overall rating

4 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-05-27

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$365 per day (≈ $11,100/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

78% Medicaid · 6% Medicare · 17% private/other

Occupancy

93% (fiscal year 2023)

Vs. state median

14% below the NJ median of $422/day — full state cost breakdown

Services & coverage

Licensed beds

152

Licensed as

LONG TERM CARE FACILITY SNF/NF

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2025-11-20Health inspectionComplaint-triggered3 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-12-03

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-12-03

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-12-03

2025-05-27Health inspection8 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-06-10

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-06-10

F-0577

D · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2025-06-10

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-06-10

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-06-10

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-06-10

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-06-10

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2025-06-10

4 earlier / fire-safety inspections (45 citations)

2023-04-04Health inspection13 citations

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-04-19

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-19

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-04-19

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-04-19

F-0755

F · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-04-19

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-04-19

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-04-19

F-0805

D · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2023-04-19

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-12

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2023-04-12

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-04-19

F-0886

E · No harm found

Perform COVID19 testing on residents and staff.

Corrected 2023-04-19

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-05-10

2021-03-29Health inspection2 citations

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2021-04-19

F-0921

B · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2021-04-19

2025-05-27Fire-safety inspection17 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2025-07-07

K-0223

F · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-06-25

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-06-25

K-0311

F · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2025-06-25

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-06-25

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2025-06-25

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-25

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-06-25

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-06-25

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-06-25

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-06-25

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-06-25

K-0912

F · No harm found

Have power receptacles that are properly grounded.

Corrected 2025-06-25

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-06-25

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-25

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-25

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-06-25

2023-04-04Fire-safety inspection13 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-04-05

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-04-10

K-0281

F · No harm found

Install proper backup exit lighting.

Corrected 2023-05-02

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2023-04-13

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-04-11

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-04-10

K-0351

F · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-04-25

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-04-25

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-04-17

K-0522

F · No harm found

Have an externally vented heating system.

Corrected 2023-04-27

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-04-18

K-0911

D · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2023-04-05

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-04-06

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 315038.

Quality of care & staffing

How it compares in New Jersey.

Inspection citations, 3 years

More than 83% of nursing homes in the state

State median: 38

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.6

Higher than 49% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

38%

Higher than 50% of nursing homes in the state

State median: 38%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Jersey average on 15 and worse on 1. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	1.9%	8.3%	13.5%	Better than state
Lose too much weight	1.7%	4.7%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.5%	0.7%	Better than state
With a urinary tract infection	0.0%	0.7%	1.5%	Better than state
Have depressive symptoms	3.1%	12.5%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	0.2%	2.3%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	93.0%	93.7%	Near state average
Ability to walk independently worsened	3.8%	7.3%	12.7%	Better than state
Received an antianxiety or hypnotic medication	11.6%	18.8%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	96.8%	95.3%	Near state average
With pressure ulcers	5.3%	5.3%	4.5%	Near state average
With new or worsened bowel or bladder incontinence	12.0%	15.2%	18.3%	Better than state
Received an antipsychotic medication	6.3%	12.9%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.97	1.96	1.81	Near state average
Outpatient emergency department visits per 1000 long-stay resident days	0.72	1.05	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	99.0%	79.0%	82.3%	Better than state
Newly received an antipsychotic medication	0.3%	1.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	98.5%	79.5%	80.1%	Better than state
Were rehospitalized after a nursing home admission	32.3%	24.1%	23.4%	Worse than state
Had an outpatient emergency department visit	7.5%	8.1%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0695 2 inspections. Provide safe and appropriate respiratory care for a resident when needed.
F-0755 2 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F-0880 2 inspections. Provide and implement an infection prevention and control program.
K-0321 2 inspections. Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.
F-0658 2 inspections. Ensure services provided by the nursing facility meet professional standards of quality.

What its owners also hold

Eef Capital Llc has an ownership stake on file at 23 nursing homes, averaging 3.6 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Jersey

Licensing: New Jersey Department of Health, Division of Health Facility Survey and Field Operations
File a complaint: 800-792-9770 · Online
Long-Term Care Ombudsman: 877-582-6995. A free advocate for residents and families.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Cooperman Barnabas Medical Center, about 2.0 miles. CMS rating 3 of 5.
Va New Jersey Health Care System, about 2.8 miles. CMS rating 2 of 5.
Clara Maass Medical Center, about 5.5 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Daughters of Israel Pleasant Valley Home, West Orange, about 0.4 miles. CMS rating 3 of 5.
Alaris Health At West Orange, West Orange, about 1.1 miles. CMS rating 4 of 5.
Livingston Post Acute Care, Livingston, about 1.6 miles. CMS rating 1 of 5.
Stratford Manor Rehabilitation and Care Center, West Orange, about 1.6 miles. CMS rating 4 of 5.
Inglemoor Rehabilitation and Care Center, Livingston, about 1.8 miles. CMS rating 5 of 5.

Visitor reviews

What people say on Google.

4.3282 ratings on Google

★Savannah Best · 2026-02-23 · via Google
“If I could possibly give 0 stars I would. This center is not somewhere to send anyone you love and care about. The CNAs are rude and they don’t clean up behind themselves. They will intentionally ignore you and will take hours to assist you. The nurses take their time when you need something important. The halls always smell like urine . There’s been several times I came to visit my sister and fou…”

★★★★★Malissa Wesley · 2026-05-28 · via Google
“Hi , my name is Malissa Wesley , and I would like to share my experience at Complete Care at Summit Ridge. When I first arrived about a year and a half ago I was unable to move around or care for myself independently. At 1 point I cannot stand on my own.But with the support of therapy , teen recreation , staff , residents and the karen staff throughout the building , I slowly began making progress…”

★★★★★Saint Lugo · 2026-05-28 · via Google
“Hello everyone, I am currently a patient at Complete Care at Summit Ridge, and I thank God every day for putting me here. Before coming here, I was at Sinai on Jay Street in Newark, and honestly, that place was my hell. I was constantly getting high there, and I didn’t even need to leave the building to get anything. The place was filthy, with mice running around and roaches everywhere. The food…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

Locked

The 56 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered