Senior Home Review
Home›Browse›New York›Malone›Alice Hyde Medical Center
Nursing homeFAID #8322

Alice Hyde Medical Center

45 SIXTH STREET, MALONE, NY, 12953
(518) 481-8000
alicehyde.com/Locations-and-Directions/Detail/30
135 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79Advanced Report$99
Delivered within 24–48 hours
Photo of ALICE HYDE MEDICAL CENTER
Photo via Google · The Alice Center

Public record summary

What we can show you for free.
Bed capacity
135
State license
270-E-007
CMS facility ID
335127
Care type
Nursing home
Facility name
Alice Hyde Medical Center
Street address
45 SIXTH STREET
City / state / ZIP
Malone, NY 12953
Phone
(518) 481-8000
Website
alicehyde.com/Locations-and-Directions/Detail/30
State license #
270-E-007

About this facility — Alice Hyde Medical Center

Alice Hyde Medical Center is a Medicare/Medicaid-certified skilled nursing facility in Malone, New York. It is licensed for 135 beds — below the median for skilled nursing facilities in New York (160 beds).

It is one of 2 senior care facilities in Malone and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Alice Hyde Medical Center 30 times across 11 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Alice Hyde Medical Center
Parent company
University of Vermont Health Network
Ownership type
Non profit - Other

Registered owners & officers

The University of Vermont Health Network Inc.
Direct owner · Trustee · Additional disclosable party — 100% stake — since 2015
Biondolillo, Susan
Operational control · Additional disclosable party — since 2019
Bond, Kristin
Additional disclosable party — since 2023
Busman, Hannah
Director · Trustee — since 2024
Cotel, Sivan
Director · Trustee — since 2019
Dabiew, Sherri
Additional disclosable party — since 2015
Duley, Victoria
Director · Trustee — since 2020
Dwyer, John
Director · Trustee — since 2020
Eisinger, Dominic
Director · Trustee — since 2021
Ellis, Jason
Director · Trustee — since 2020
Fitzpatrick, Thomas
Director · Trustee — since 2019
Golonka, Tom
Director · Trustee — since 2020
Guile, Alison
Operational control · Additional disclosable party — since 2021
Haraden, Carol
Director · Trustee — since 2022
Hart, Kevin
Director · Trustee — since 2016
Herrington, Robert
Director · Trustee — since 2024
Hood, Virginia
Director · Trustee — since 2015
Kissane, Donna
Director · Trustee — since 2019
Kollar, Matej
Officer — since 2024
Lebeau, Michelle
Officer · Operational control — since 2018
Leffler, Stephen
Officer — since 2026
Leonard, Debra
Director · Trustee — since 2017
Main, Robert
Director · Trustee — since 2016
Mccullough, Deena
Director · Trustee — since 2018
Medved, Marina
Director · Trustee — since 2023
Monette, Nathan
Director · Trustee — since 2024
Montour, Barbara
Director · Trustee — since 2021
Page, Richard
Director · Trustee — since 2018
Quick, Ariel
Additional disclosable party — since 2024
Richards, Craig
Director · Trustee — since 2022
Rugge, John
Director · Trustee — since 2019
Stackpole, Kerin
Director · Trustee — since 2016
Stickney, Mary
Director · Trustee — since 2015
Stone, Colleen
Officer — since 2024
Vicencio, Elizabeth
Director · Trustee — since 2022
Vincent, Richard
Officer — since 2014
Vogelzang, Susan
Officer — since 2024
Walker, Kara
Director · Trustee — since 2021

Regulatory standing

Federal court records
2 naming this facility · 2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1967-01-01
CMS overall rating
2 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-12-19
Nurse staffing
3.7 hours per resident per day

Services & coverage

Licensed beds
135
Licensed as
Adult Home
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-03-06Health inspectionComplaint-triggered2 citations
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-04-08
F-0627
D · No harm foundFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2026-04-08
2025-12-19Health inspectionComplaint-triggered5 citations
F-0600
E · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-02-13
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2026-02-13
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-02-13
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2026-02-13
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-12-12
8 earlier / fire-safety inspections (23 citations)
2025-02-10Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-04-11
2024-06-11Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-08-13
2024-04-15Health inspectionComplaint-triggered2 citations
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-06-06
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-06
2022-08-18Health inspection2 citations
F-0582
E · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2022-10-03
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-10-03
2020-01-31Health inspection6 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2020-03-16
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2020-03-16
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2020-03-16
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2020-03-16
F-0838
D · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2020-03-16
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2020-03-16
2025-12-19Fire-safety inspection8 citations
E-0029
F · No harm found
Develop a communication plan.
Corrected 2026-02-13
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2026-02-13
K-0271
E · No harm found
Have exits that are accessible at all times.
Corrected 2026-02-13
K-0281
F · No harm found
Install proper backup exit lighting.
Corrected 2026-02-27
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-02-27
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-02-13
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-02-13
K-0926
E · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2026-02-13
2022-08-18Fire-safety inspection1 citation
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-09-09
2020-01-31Fire-safety inspection2 citations
K-0531
D · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2020-04-27
K-0921
E · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2020-03-31
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335127.

Visitor reviews

What people say on Google.
2.67 ratings on Google
★Alycia Walker · 2026-05-30 · via Google

“Absolute garbage the entire time I’ve lived in Malone even massena was better then this place🤦‍♀️🤦‍♀️”

★Barbara Ohmann · 2022-10-05 · via Google

“I was in rehab for 7 days. The billing for my medication were for 30 days thru a pharmacy service. I have tried to reach someone to correct this. 2 calls said they would call me back which has acouple of months ago. I keep leaving messages and I don't hear anything back. I tried the pharmacy service and they can't change anything. They said Alice center should of sent these home with me which they…”

★Jackie Tiso · 2016-09-26 · via Google

“This place is very short staffed and you can NEVER get through to the nurses station and NO one ever returns phone calls. The patient care there is horrible.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 30 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
$79$99 Advanced

Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered