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Nursing homeFAID #3330

Amberwood Care Centre

2313 NORTH ROCKTON AVENUE, ROCKFORD, IL, 61103

(815) 964-2200

www.amberwoodcarecentre.com

135 licensed beds

★★★★★3/5CMS Five-Star overall4/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Jeremiah Griffin

Address

2313 North Rockton Avenue

Rockford, IL 61103

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Public record summary

What we can show you for free.

Bed capacity

135

CMS facility ID

145908

Care type

Nursing home

County

Winnebago

Facility name

Amberwood Care Centre

Street address

2313 NORTH ROCKTON AVENUE

City / state / ZIP

Rockford, IL 61103

Phone

(815) 964-2200

Website

www.amberwoodcarecentre.com

About this facility — Amberwood Care Centre

Amberwood Care Centre is a Medicare/Medicaid-certified skilled nursing facility in Rockford, Illinois. It is licensed for 135 beds — above the median for skilled nursing facilities in Illinois (112 beds).

It is one of 23 senior care facilities in Rockford and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Amberwood Care Centre 47 times across 17 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Citadel Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Todd Stern 2015 Trust

Direct owner — 10% stake — since 2021

Graf, Marcella

Operational control · Additional disclosable party — since 2018

Labak, Sandra

Operational control · Additional disclosable party — since 2025

Logan, Julie

Operational control · Additional disclosable party — since 2023

Ripstein, Kenneth

Operational control — since 2021

Stern, Todd

Owner of a disclosable party — since 2025

Regulatory standing

Federal court records

2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1996-11-01

CMS overall rating

3 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

None on record

Last standard inspection

2024-09-11

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$321 per day (≈ $9,760/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

14% Medicaid · 5% Medicare · 81% private/other

Occupancy

86% (fiscal year 2023)

Vs. state median

6% below the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds

135

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-25Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-02-27

2025-10-27Health inspectionComplaint-triggered1 citation

F-0687

D · No harm foundFrom a complaint

Provide appropriate foot care.

Corrected 2025-11-03

14 earlier / fire-safety inspections (45 citations)

2025-07-03Health inspectionComplaint-triggered1 citation

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-07-07

2025-07-01Health inspectionComplaint-triggered1 citation

F-0812

F · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-07-05

2025-05-14Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-05-30

2025-01-10Health inspectionComplaint-triggered1 citation

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-01-15

2024-09-11Health inspection7 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-09-20

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-20

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-09-20

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-09-20

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-20

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-09-20

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-09-20

2024-06-15Health inspectionComplaint-triggered1 citation

F-0803

F · No harm foundFood safetyFrom a complaint

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-06-24

2024-01-11Health inspectionComplaint-triggered1 citation

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-01-17

2023-11-16Health inspectionComplaint-triggered2 citations

F-0583

D · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2023-11-22

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2023-11-22

2023-09-16Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-23

2023-08-30Health inspectionComplaint-triggered1 citation

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-09-08

2023-06-29Health inspection9 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-07-13

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-07-13

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-07-13

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-07-13

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-07-13

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-07-13

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-07-13

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-07-13

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-07-13

2022-04-06Health inspection13 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-04-22

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2022-04-22

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2022-04-22

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-04-22

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2022-04-22

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2022-04-22

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-04-22

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2022-04-22

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2022-04-22

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-04-22

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2022-04-22

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-04-22

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-04-22

2023-06-29Fire-safety inspection1 citation

E-0026

F · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2023-08-15

2022-04-06Fire-safety inspection5 citations

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2022-04-29

E-0022

F · No harm found

Establish policies and procedures for sheltering.

Corrected 2022-04-29

E-0034

F · No harm found

Provide a means of sharing information on occupancy/needs.

Corrected 2022-04-29

E-0036

F · No harm found

Establish emergency prep training and testing.

Corrected 2022-04-29

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2022-04-29

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145908.

Visitor reviews

What people say on Google.

3.152 ratings on Google

★★Chris Lara · 2026-02-08 · via Google
“I was here in August of 23 and felt the care was fine, my roommate was a different case, he was more needy than I, sometimes the CNA or Nurse would not give him the correct care , or treatment better yet and he couldn't speak well, but after time I began to understand him and put complaints in on his behalf, I had a few nurses stricken from our room and I believe 1 was terminated. Hey, He is my …”

★Shawna Frazier · 2026-02-01 · via Google
“This place is absolutely terrible. You have a couple good nurses and maybe one good CNA the rest don’t care about your loved one. They left my Dad’s catheter bag on the bed three times in one week most people know that’s a big no-no left him in positions for hours and he wasn’t able to turn over on his own being that he has cerebral palsy on one side. The food was horrible. They were very rough wi…”

★★★★★Stella Rose · 2025-10-13 · via Google
“My brother is a disabled Veteran and most nursing centers don't take Veterans, so kudos for being the exception Amberwood Care Center! If you want great food (order out) however you will get nutritious and sometimes delicious food here 😋 Amberwood does a phenomenal job with the resources they have to work with. The staff has been with them for years because it's like a family atmosphere and they …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 47 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered