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Nursing homeFAID #5878

Andover Forest Post Acute Care Center

1801 TURNPIKE STREET, NORTH ANDOVER, MA, 01845
(978) 688-1212
142 licensed beds

CMS rates Andover Forest Post Acute Care Center 3 out of 5 overall. Federal inspectors issued 54 citations across 6 inspections in the last three years, with $25,847 in fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of ANDOVER FOREST POST ACUTE CARE CENTER
Photo via Google · Sutton Hill Center

Address

1801 Turnpike Street
North Andover, MA 01845
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What we can show you for free.
Bed capacity
142
CMS facility ID
225530
Care type
Nursing home
County
Essex
Facility name
Andover Forest Post Acute Care Center
Street address
1801 TURNPIKE STREET
City / state / ZIP
North Andover, MA 01845
Phone
(978) 688-1212

Andover Forest Post Acute Care Center is a Medicare/Medicaid-certified skilled nursing facility in North Andover, Massachusetts. It is licensed for 142 beds — above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 7 senior care facilities in North Andover and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Stern Consultants, a group of 22 facilities on this site.

Federal inspectors have cited Andover Forest Post Acute Care Center 54 times across 6 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $25,847 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Stern Consultants
Ownership type
For profit - Corporation

Registered owners & officers

Friedman, Shana
Direct owner · Additional disclosable party — 12% stake — since 2023
Com Family Trust
Indirect owner · Additional disclosable party — 10% stake — since 2023
Cordeiro, Kalie
Operational control · Additional disclosable party — since 2023
E Newhouse Family Trust
Additional disclosable party — since 2023
Erblich, Avraham
Operational control · Additional disclosable party — since 2023
Etn Family Holdings Llc
Direct owner · Operational control · Additional disclosable party — since 2023
Hernandez, Amanda
Governing body · Operational control · Additional disclosable party — since 2025
Millman, Chaim
Indirect owner · Governing body · Operational control · Trustee · Additional disclosable party — since 2023
Newhouse, Eric
Indirect owner · Governing body · Trustee · Additional disclosable party — since 2023
Sheps, Boruch
Additional disclosable party — since 2023
Stern, Bezalel
Additional disclosable party — since 2023
T Newhouse Family Trust
Additional disclosable party — since 2023
Tlco Holdings Llc
Direct owner · Operational control · Additional disclosable party — since 2023
Tlm Family Trust
Additional disclosable party — since 2023

Regulatory standing

Licensed / certified since
1990-10-05
CMS overall rating
3 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
$25,847 total
Last standard inspection
2026-04-16
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$507 per day (≈ $15,410/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
88% Medicaid · 4% Medicare · 8% private/other
Occupancy
84% (fiscal year 2023)
Vs. state median
4% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds
142
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-16Health inspection6 citations
F-0638
B · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2026-05-04
F-0640
B · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2026-05-04
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-05-04
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-05-04
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2026-05-04
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-05-04
2025-03-26Health inspection12 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-04-16
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-04-16
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-04-16
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-04-16
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-04-16
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-16
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-04-16
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-04-16
F-0740
D · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2025-04-16
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-04-16
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-04-16
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-04-16
3 earlier / fire-safety inspections (36 citations)
2024-04-12Health inspection18 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-04-25
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-04-25
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-04-25
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-04-25
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2024-04-25
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-04-25
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2024-04-25
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2024-04-25
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-04-25
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-04-25
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2024-04-25
F-0805
J · Immediate jeopardyFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2024-04-12
F-0808
D · No harm foundFood safety
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2024-04-25
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-04-25
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-04-25
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-04-25
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-04-25
F-0908
E · No harm found
Keep all essential equipment working safely.
Corrected 2024-04-25
2026-04-16Fire-safety inspection7 citations
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-06-26
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-07-17
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-06-18
K-0361
D · No harm found
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Corrected 2026-07-17
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2026-06-18
K-0712
E · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-06-18
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2026-06-18
2025-03-26Fire-safety inspection11 citations
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2025-04-14
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2025-04-21
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-04-21
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2025-04-21
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-04-21
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-05-09
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-04-21
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-04-21
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-04-21
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2025-04-21
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-05-09

Federal penalties

2024-04-12Fine$25,847
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225530.
How it compares in Massachusetts.
Inspection citations, 3 years
54
More than 74% of nursing homes in the state
State median: 36
Federal fines, 3 years
$25,847
More than 73% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
3.7
Higher than 51% of nursing homes in the state
State median: 3.7
Nursing staff turnover, annual
39%
Higher than 57% of nursing homes in the state
State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 9 and worse on 9. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased15.5%15.8%13.5%Near state average
Lose too much weight9.0%5.0%5.1%Worse than state
With a catheter inserted and left in their bladder0.0%0.7%0.7%Better than state
With a urinary tract infection1.0%1.7%1.5%Better than state
Have depressive symptoms3.7%17.4%13.5%Better than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury3.5%3.4%3.2%Near state average
Assessed and appropriately given the pneumococcal vaccine83.5%92.9%93.7%Worse than state
Ability to walk independently worsened7.2%13.9%12.7%Better than state
Received an antianxiety or hypnotic medication27.0%19.5%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine86.3%93.5%95.3%Near state average
With pressure ulcers2.5%4.2%4.5%Better than state
With new or worsened bowel or bladder incontinence25.8%20.4%18.3%Worse than state
Received an antipsychotic medication27.6%21.5%15.4%Worse than state
Hospitalizations per 1000 long-stay resident days2.471.841.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days1.651.451.69Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine46.7%78.9%82.3%Worse than state
Newly received an antipsychotic medication0.0%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine47.6%78.1%80.1%Worse than state
Were rehospitalized after a nursing home admission22.0%25.7%23.4%Better than state
Had an outpatient emergency department visit8.4%11.8%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0656 3 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-0842 3 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  • F-0641 2 inspections. Ensure each resident receives an accurate assessment.
  • K-0345 2 inspections. Have approved installation, maintenance and testing program for fire alarm systems.
  • K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.
  • K-0712 2 inspections. Have simulated fire drills held at unexpected times.

What its owners also hold

  • Etn Family Holdings Llc has an ownership stake on file at 22 nursing homes, averaging 2.8 of 5 on CMS's overall rating.
  • Tlco Holdings Llc has an ownership stake on file at 14 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Com Family Trust has an ownership stake on file at 14 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.
Where to check, and what's nearby.

Who to contact in Massachusetts

  • Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
  • File a complaint: 800-462-5540 · Online
  • Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
  • Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Merrimack Health Lawrence Hospital, about 6.2 miles. CMS rating 2 of 5.
  • Holy Family Hospital, about 7.7 miles. CMS rating 2 of 5.
  • Northeast Hospital Corporation, about 11 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What people say on Google.
3.874 ratings on Google
★Daniel Pena · 2026-05-12 · via Google

“My name is Rachel and I'm also a healthcare provider with over 20 years of experience. Luckily, I was able to transfer my mother to another facility earlier this year. This place is not the same after Genesis sold it to new owners a few years ago. My mother is nonverbal and has dementia. There were constant issues with mistakes related to the kitchen serving her milk- based yogurt,ice cream and wh…”

★★★★Dan Pioli · 2025-07-03 · via Google

“I was a patient at Andover Forest Rehab for two weeks just before Christmas. My stay was very pleasant, the Nurses, CNAs, Physical Therapists, were amazing. Very attentive and caring. The administration department was also helpful and attentive.  From the time I walked in until I was discharged I felt comfortable. Excellent staff, I would recommend Andover Forest.”

★★★★★Pamela Hansen · 2025-07-08 · via Google

“I had the privilege of being transferred to Andover Forest for long term IV antibiotic treatment. During my stay, the staff was alert, attentive and always on top of things. The nurses were exceptional, always explaining everything the whole step of the way. They treat their patients like top priority. I would definitely recommend Andover Forest to anyone who needs services offered by them”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 54 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered