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Nursing homeFAID #1987

Arcadia Rehabilitation By Harborview

10095 HILLVIEW ROAD, PENSACOLA, FL, 32514

(850) 479-4000

170 licensed beds

CMS rates Arcadia Rehabilitation By Harborview 5 out of 5 overall. Federal inspectors issued 9 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall5/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of ARCADIA REHABILITATION BY HARBORVIEW

Photo via Google · Arcadia Rehabilitation

Address

10095 Hillview Road

Pensacola, FL 32514

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Public record summary

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Bed capacity

170

CMS facility ID

105532

Care type

Nursing home

County

Escambia

Facility name

Arcadia Rehabilitation By Harborview

Street address

10095 HILLVIEW ROAD

City / state / ZIP

Pensacola, FL 32514

Phone

(850) 479-4000

Website

www.arcadia-rehab.com

About this facility — Arcadia Rehabilitation By Harborview

Arcadia Rehabilitation By Harborview is a Medicare/Medicaid-certified skilled nursing facility in Pensacola, Florida. It is licensed for 170 beds — above the median for skilled nursing facilities in Florida (120 beds).

It is one of 44 senior care facilities in Pensacola and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Benjamin Landa, a group of 48 facilities on this site.

Federal inspectors have cited Arcadia Rehabilitation By Harborview 9 times across 7 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Benjamin Landa

Ownership type

For profit - Limited Liability company

Registered owners & officers

Arcadia Operating Holdings Llc

Direct owner — 100% stake — since 2021

Flnho Capital Group Llc

Indirect owner — 53% stake — since 2022

Zbl Panhandle 7 Llc

Indirect owner — 27% stake — since 2022

Fischel, Mayer

Indirect owner — 10% stake — since 2022

Varghese, Mathew

Indirect owner · Operational control — 10% stake — since 2022

Petty, Lois

Managing employee — since 2022

Regulatory standing

Licensed / certified since

1985-12-21

CMS overall rating

5 of 5 stars

Health deficiencies

0 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-02-04

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$339 per day (≈ $10,310/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

57% Medicaid · 14% Medicare · 29% private/other

Occupancy

90% (fiscal year 2023)

Vs. state median

17% below the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds

170

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2024-11-21Health inspection3 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-12-18

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-12-18

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-18

2024-01-17Health inspectionComplaint-triggered1 citation

F-0582

D · No harm foundFrom a complaint

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-02-14

2 earlier / fire-safety inspections (5 citations)

2023-06-22Health inspection3 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-07-20

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-07-20

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-07-20

2023-06-22Fire-safety inspection2 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-07-24

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-07-24

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105532.

Quality of care & staffing

How it compares in Florida.

Inspection citations, 3 years

More than 7% of nursing homes in the state

State median: 26

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.7

Higher than 49% of nursing homes in the state

State median: 3.7

Resident outcomes

On 21 federal quality measures, this facility does better than the Florida average on 9 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	10.7%	8.3%	13.5%	Worse than state
Lose too much weight	1.8%	5.5%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.3%	0.7%	Better than state
With a urinary tract infection	0.0%	0.6%	1.5%	Better than state
Have depressive symptoms	13.4%	5.4%	13.5%	Worse than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	2.2%	2.5%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	99.8%	98.4%	93.7%	Near state average
Ability to walk independently worsened	6.5%	8.4%	12.7%	Better than state
Received an antianxiety or hypnotic medication	2.0%	13.9%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	99.4%	95.3%	Near state average
With pressure ulcers	3.9%	4.4%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	15.9%	9.5%	18.3%	Worse than state
Received an antipsychotic medication	9.7%	8.7%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	2.12	2.04	1.81	Near state average
Outpatient emergency department visits per 1000 long-stay resident days	1.61	1.08	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	99.9%	95.6%	82.3%	Near state average
Newly received an antipsychotic medication	0.7%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	99.5%	96.3%	80.1%	Near state average
Were rehospitalized after a nursing home admission	25.0%	25.8%	23.4%	Near state average
Had an outpatient emergency department visit	12.2%	8.9%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0554 2 inspections. Allow residents to self-administer drugs if determined clinically appropriate.

What its owners also hold

Flnho Capital Group Llc has an ownership stake on file at 30 nursing homes, averaging 3.3 of 5 on CMS's overall rating.
Zbl Panhandle 7 Llc has an ownership stake on file at 5 nursing homes, averaging 4.2 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Florida

Licensing: Florida Agency for Health Care Administration, Bureau of Health Facility Regulation, Assisted Living Unit
File a complaint: 888-419-3456 · Online
Long-Term Care Ombudsman: 888-831-0404. A free advocate for residents and families.
Adult Protective Services: 800-962-2873. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Hca Florida West Hospital, about 1.6 miles. CMS rating 3 of 5.
Sacred Heart Hospital, about 4.5 miles. CMS rating 4 of 5.
Santa Rosa Medical Center, about 11 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Willowbrooke Court At Azalea Trace, Pensacola, less than 0.1 miles. CMS rating 5 of 5.
Aviata At University Hills, Pensacola, about 0.1 miles. CMS rating 5 of 5.
Pacifica Senior Living Creekside, Pensacola, about 0.9 miles.
Brookdale Pensacola, Pensacola, about 1.3 miles.
Solaris Healthcare Pensacola, Pensacola, about 1.7 miles. CMS rating 5 of 5.

Visitor reviews

What people say on Google.

3.381 ratings on Google

★★★★★Elizabeth Majors · 2025-11-22 · via Google
“Today I came to visit my aunt who is in Arcadia for Rehab. The nurse Antonio had brought her in her medications and was very thorough in explaining everything to her. He actually sat and spoke with her like a human and not just another patient. This brought comfort to us knowing that she is being cared for not just by a nurse but someone who shows a genuine compassion for what they do.”

★Elsa Wiiliams · 2026-06-13 · via Google
“There is a lot problems with communication skills The nurses take hours to respond if you are in need and some of them never show. I came for rehab which I have learning on my own . I should pushed it to stay in West Florida rehabilitacion. Some nurse didn't even care to learn that she can help others. Since that is her job . To respond they take forever or they just don't. Very sad place for reha…”

★Sherry Shook-Holbern · 2026-03-04 · via Google
“This place is horrible to elderly people! My sister is in this place and they have not treated her very well, She gets out tomorrow and now the man that was suppose to transport her home came in and said he can't do it ! She can barely walk with a walker so we went out and bought a wheelchair for her but still looking for a way to get her home! They have told her three different time when she is g…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered