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Nursing homeFAID #2786

Arcadia Retirement Residence

1434 PUNAHOU STREET, HONOLULU, HI, 96822

(808) 941-0941

91 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

1434 Punahou Street

Honolulu, HI 96822

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

125014

Care type

Nursing home

County

Honolulu

Facility name

Arcadia Retirement Residence

Street address

1434 PUNAHOU STREET

City / state / ZIP

Honolulu, HI 96822

Phone

(808) 941-0941

About this facility — Arcadia Retirement Residence

Arcadia Retirement Residence is a Medicare/Medicaid-certified skilled nursing facility in Honolulu, Hawaii. It is licensed for 91 beds — close to the median for skilled nursing facilities in Hawaii (94 beds).

It is one of 57 senior care facilities in Honolulu and 43 skilled nursing facilities across Hawaii. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Arcadia Retirement Residence 43 times across 8 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $12,854 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Central Union Church

Direct owner — 100% stake — since 1987

Arcadia Elder Services

Operational control · Additional disclosable party — since 2001

Bunn, Andrew

Governing body · Director — since 2022

Chang, Corlis

Governing body · Director — since 2017

Koehl, Albert

Governing body · Director — since 2024

Lai, Vivian

Officer · Operational control · Additional disclosable party — since 2019

Magana, Raoul

Governing body · Director — since 2025

Miyazaki, Shannon

Operational control · Additional disclosable party — since 2023

Okamoto, Lauren

Operational control · Additional disclosable party — since 2019

Pliszka, Heidi

Operational control · Additional disclosable party — since 2019

Popham, David

Governing body · Director — since 2022

Reichhardt, Laura

Governing body · Director — since 2019

Reinker, Kent

Governing body · Director — since 2019

Sayin, Lucas

Governing body · Director — since 2020

Schulberg, Suzie

Officer · Operational control · Additional disclosable party — since 2019

Sinnaduray, Rushan

Governing body · Director — since 2024

Zorn, Martin

Governing body · Director — since 2017

Regulatory standing

Licensed / certified since

1967-02-09

CMS overall rating

4 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

$12,854 total

Last standard inspection

2024-10-04

Nurse staffing

4.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$527 per day (≈ $16,020/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

0% Medicaid · 9% Medicare · 92% private/other

Occupancy

84% (fiscal year 2023)

Vs. state median

10% below the HI median of $585/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2025-11-21Health inspectionComplaint-triggered1 citation

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-01-30

2024-10-04Health inspection6 citations

F-0552

E · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-11-22

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-11-22

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-11-22

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-22

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-11-08

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-10-31

5 earlier / fire-safety inspections (36 citations)

2024-09-06Health inspectionComplaint-triggered4 citations

F-0553

D · No harm foundFrom a complaint

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2024-09-13

F-0585

D · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-10-14

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-10-11

F-0777

D · No harm foundFrom a complaint

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Corrected 2024-10-11

2023-11-03Health inspection13 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-12-15

F-0551

D · No harm found

Give the resident's representative the ability to exercise the resident's rights.

Corrected 2023-12-15

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-12-15

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-12-15

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-12-15

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-12-15

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-12-15

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-15

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-12-15

F-0697

G · Actual harm

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-12-15

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-12-15

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-12-15

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-12-15

2022-12-22Health inspection13 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-02-11

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-02-11

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2023-02-11

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-02-11

F-0622

D · No harm found

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2023-02-11

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-02-11

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-02-11

F-0689

J · Immediate jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-02-11

F-0732

D · No harm found

Post nurse staffing information every day.

Corrected 2023-02-11

F-0761

E · No harm found

Corrected 2023-02-11

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-02-11

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-02-11

F-0908

F · No harm found

Keep all essential equipment working safely.

Corrected 2023-02-11

2024-10-04Fire-safety inspection3 citations

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-10-18

K-0541

E · No harm found

Install properly constructed and protected linen or trash chutes.

Corrected 2024-10-18

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-10-18

2023-11-03Fire-safety inspection3 citations

K-0311

D · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2023-11-09

K-0353

B · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-11-10

K-0761

C · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-12-01

Federal penalties

2023-11-03Fine$12,854

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 125014.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 43 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered