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Nursing homeFAID #9252

Asbury Health and Rehabilitation Center

3211 BISHOPS WAY LANE, CHARLOTTE, NC, 28215

(704) 532-7000

aldersgateliving.org/health-services/asbury-long-term-care

120 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of ASBURY HEALTH AND REHABILITATION CENTER

Photo via Google · Charlie Dannelly II

Address

3211 Bishops Way Lane

Charlotte, NC 28215

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Public record summary

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Bed capacity

120

CMS facility ID

345544

Care type

Nursing home

County

Mecklenburg

Facility name

Asbury Health and Rehabilitation Center

Street address

3211 BISHOPS WAY LANE

City / state / ZIP

Charlotte, NC 28215

Phone

(704) 532-7000

Website

aldersgateliving.org/health-services/asbury-long-term-care

About this facility — Asbury Health and Rehabilitation Center

Asbury Health and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Charlotte, North Carolina. It is licensed for 120 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 204 senior care facilities in Charlotte and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Asbury Health and Rehabilitation Center 35 times across 7 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $47,996 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Other

Registered owners & officers

Aldersgate United Methodist Retirement Community, Inc.

Direct owner · Additional disclosable party — 100% stake — since 2025

Patterson Hodge, Angella

Operational control · Additional disclosable party — since 2012

Regulatory standing

Licensed / certified since

2008-07-16

CMS overall rating

2 of 5 stars

Health deficiencies

5 at the last standard inspection

Federal fines

$47,996 total

Last standard inspection

2025-09-30

Nurse staffing

4.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$394 per day (≈ $11,980/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

5% Medicaid · 14% Medicare · 81% private/other

Occupancy

89% (fiscal year 2023)

Vs. state median

6% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 8:00 AM – 8:30 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2025-09-30Health inspectionComplaint-triggered5 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-10-11

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-10-11

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-10-11

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-10-11

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-10-02

2024-10-16Health inspection7 citations

F-0553

D · No harm found

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2024-11-08

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-11-08

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-11-08

F-0726

J · Immediate jeopardy

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-11-08

F-0761

D · No harm found

Corrected 2024-11-08

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-08

F-0880

J · Immediate jeopardy

Provide and implement an infection prevention and control program.

Corrected 2024-11-08

4 earlier / fire-safety inspections (23 citations)

2023-06-08Health inspection7 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-07-05

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2023-07-05

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-07-05

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-07-05

F-0806

D · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2023-07-05

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-07-05

F-0867

E · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-07-05

2024-10-16Fire-safety inspection4 citations

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-12-27

K-0914

D · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-12-27

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-12-27

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-12-27

2023-06-08Fire-safety inspection7 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-09-21

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-09-21

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-09-21

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2023-09-21

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-09-21

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-09-21

K-0923

C · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-09-21

2022-02-17Fire-safety inspection5 citations

K-0311

F · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2022-04-26

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2022-04-26

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-04-26

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-04-26

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-04-26

Federal penalties

2025-09-30Fine$9,620

2024-10-16Fine$38,376

Total fines$47,996

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345544.

Visitor reviews

What people say on Google.

4.8446 ratings on Google

★★★★★Billy Ray · 2026-07-27 · via Google
“First time visiting a friend here. Oh my gosh! I told the lady at the desk I came for a visit but now want to check in. Just kidding with her. This is the cleanest, nicest rehab facility I have ever visited. I interacted with 3 employees. Each was kind, compassionate, and helpful. After having bad experiences at other facilities I was impressed with this one. Kudos to the Manager.”

★★★★★Elizabeth Anderson · 2026-07-12 · via Google
“We visited a friend who had just moved into long term care. A cheerful receptionist greeted us and provided clear directions. Once we arrived at the living room we were quickly directed by a staff person to our waiting friend who was seated in an area overlooking a patio surrounded by lovely shrubs and flowers. We really enjoyed sharing memories about old times. Once she got tired she was wheele…”

★★★★★Joanne Potter · 2026-04-07 · via Google
“I visited an elderly widow lady from our church today who is in Asbury Rehabitlitation Center after having a hip replacement. She commented how wonderful all the physical therapists were! What a gorgeous facility. Every staff member I met was friendly, helpful and efficient. They each went out of their way to go above and beyond what is expected. This would definitely be my choice if any fami…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 35 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered