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Nursing homeFAID #8365

Aurelia Osborn Fox Memorial Hospital

ONE NORTON AVENUE, ONEONTA, NY, 13820
(607) 431-5980
www.bassett.org/locations/ao-fox-hospital
131 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of AURELIA OSBORN FOX MEMORIAL HOSPITAL
Photo via Google · Henry Luna

Public record summary

What we can show you for free.
Bed capacity
131
CMS facility ID
335204
Care type
Nursing home
County
Otsego
Facility name
Aurelia Osborn Fox Memorial Hospital
Street address
ONE NORTON AVENUE
City / state / ZIP
Oneonta, NY 13820
Phone
(607) 431-5980
Website
www.bassett.org/locations/ao-fox-hospital

About this facility — Aurelia Osborn Fox Memorial Hospital

Aurelia Osborn Fox Memorial Hospital is a Medicare/Medicaid-certified skilled nursing facility in Oneonta, New York. It is licensed for 131 beds — below the median for skilled nursing facilities in New York (160 beds).

It is one of 6 senior care facilities in Oneonta and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Aurelia Osborn Fox Memorial Hospital 50 times across 8 inspections in the last three years, including 6 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

Bitterman, Todd
Director — since 2008
Burns, Brian
Director · Officer — since 2007
Emhof, Jeffrey
Operational control · Additional disclosable party — since 2024
Friedell, Benjamin
Director · Additional disclosable party — since 2019
Haight, Seth
Director — since 2011
Havener, Jeanne-marie
Director · Officer — since 2011
Hoffman, Mary Ellen
Director — since 2015
Holmes, Ashley
Operational control — since 2024
Kleniewski, Nancy
Director — since 2011
Mirabito, William
Director — since 2011
Patterson, Sarah
Director — since 2008
Robinson, Daniel
Officer — since 2012
Smith, Gary
Indirect owner · Operational control — since 2024
Vielkind, James
Indirect owner · Officer — since 2024

Regulatory standing

Federal court records
1 naming this facility — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1967-03-21
CMS overall rating
1 of 5 stars
Health deficiencies
13 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-04-22
Nurse staffing
3.8 hours per resident per day

Services & coverage

Licensed beds
131
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2025-04-22Health inspectionComplaint-triggered14 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-06-09
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-06-09
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-06-09
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-05-30
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-06-09
F-0657
E · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-06-09
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2025-05-28
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-06-09
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-06-09
F-0761
F · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-06-09
F-0804
F · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-06-09
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-06-09
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-06-09
F-0921
F · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-06-10
2024-04-26Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-06-11
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-06-11
5 earlier / fire-safety inspections (34 citations)
2022-05-26Health inspection5 citations
F-0584
C · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-07-21
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-07-21
F-0756
C · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2022-07-08
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-07-01
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-07-01
2019-10-31Health inspection8 citations
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-12-20
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2019-12-20
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2019-12-20
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2019-12-20
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2019-12-20
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2019-12-20
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-12-20
F-0813
D · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2019-12-20
2025-04-22Fire-safety inspection10 citations
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2025-06-08
E-0029
F · No harm found
Develop a communication plan.
Corrected 2025-06-08
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2025-06-08
K-0271
F · No harm found
Have exits that are accessible at all times.
Corrected 2025-05-16
K-0281
F · No harm found
Install proper backup exit lighting.
Corrected 2025-06-14
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-05-21
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-05-22
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-05-22
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-05-22
K-0901
F · No harm found
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Corrected 2025-05-22
2022-05-26Fire-safety inspection3 citations
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2022-07-15
K-0916
E · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2022-07-15
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-07-15
2019-10-31Fire-safety inspection8 citations
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2020-01-16
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2019-12-30
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2019-12-30
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2019-12-30
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2020-01-07
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2019-12-30
K-0921
E · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2019-12-30
K-0926
D · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2019-12-30
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335204.

Visitor reviews

What people say on Google.
2.6191 ratings on Google
★★★★★Nancy Jacques · 2025-10-13 · via Google

“I had a total left hip replacement done on Aug. 28, 2025. I had the best experience & care while I was at A.O. Fox Hospital. The Nurses, anesthesiologist and Dr. Mills were amazing. Also the Nurses & the PT girls took very good care of me after my Surgery.Thank you to all of you! I’m still doing PT an doing very well. No more pain! Thank you Nancy Jacques 🙏🏻”

★Matt Orlando · 2026-04-13 · via Google

“I had seizure. My first, wooo! They completely ignored anything myself or my loved ones had to say. Looked at everything but my brain. Even had me meet with a shrink that was annoyed they wasted his time, "Why am I even here? This is pointless, you don't need me." They transferred me to Cooperstown after one day because insurance blah blah, where they continued to ignore the fact that I WAS THERE…”

★Lily Moss · 2026-06-03 · via Google

“Got charged $500 dollars for bloodwork in 2024. Already, ridiculous. Then, 18 FULL MONTHS LATER, I got the exact same bill again. It took me 2 months, 9 phone calls, and probably 4-5 total hours to get this resolved. I got attitude from the billing department the whole time, saying it was a legit bill, that there wasn't anything they could do, that a supervisor would call me back (They didn't, dep…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 50 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered