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Nursing homeFAID #8513

Cooperstown Center for Rehabilitation and Nursing

128 PHOENIX MILLS CROSS ROAD, COOPERSTOWN, NY, 13326

(607) 544-2600

cooperstown-center.facilities.centershealthcare.org

174 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of COOPERSTOWN CENTER FOR REHABILITATION AND NURSING

Photo via Google · Cooperstown Center

Address

128 Phoenix Mills Cross Road

Cooperstown, NY 13326

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Public record summary

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Bed capacity

174

CMS facility ID

335412

Care type

Nursing home

County

Otsego

Facility name

Cooperstown Center for Rehabilitation and Nursing

Street address

128 PHOENIX MILLS CROSS ROAD

City / state / ZIP

Cooperstown, NY 13326

Phone

(607) 544-2600

Website

cooperstown-center.facilities.centershealthcare.org

About this facility — Cooperstown Center for Rehabilitation and Nursing

Cooperstown Center for Rehabilitation and Nursing is a Medicare/Medicaid-certified skilled nursing facility in Cooperstown, New York. It is licensed for 174 beds — close to the median for skilled nursing facilities in New York (160 beds).

It is one of 3 senior care facilities in Cooperstown and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Cooperstown Center for Rehabilitation and Nursing 46 times across 8 inspections in the last three years, including 6 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Centers Health Care

Ownership type

For profit - Limited Liability company

Registered owners & officers

Otsego Kr Holding Llc

Direct owner — 99% stake — since 2018

Rozenberg, Kenneth

Indirect owner · Officer — 95% stake — since 2018

Rozenberg, Beth

Indirect owner — 5% stake — since 2018

Dimaria, Joseph

Managing employee — since 2024

Norine, Helen

Managing employee — since 2018

Regulatory standing

Federal court records

4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1974-06-01

CMS overall rating

3 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

None on record

Last standard inspection

2024-05-02

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$416 per day (≈ $12,650/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

72% Medicaid · 14% Medicare · 14% private/other

Occupancy

93% (fiscal year 2023)

Vs. state median

14% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

174

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.

2024-05-02Health inspectionComplaint-triggered6 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-30

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-05-29

F-0626

D · No harm foundFrom a complaint

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2024-06-04

F-0725

E · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-05-30

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-05-29

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-22

2023-12-27Health inspectionComplaint-triggered2 citations

F-0659

D · No harm foundFrom a complaint

Provide care by qualified persons according to each resident's written plan of care.

Corrected 2024-01-19

F-0726

D · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-02-08

5 earlier / fire-safety inspections (38 citations)

2022-03-08Health inspection17 citations

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2022-04-14

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-04-22

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-04-14

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-04-14

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-04-14

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-04-14

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2022-04-14

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2022-04-14

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2022-04-14

F-0770

D · No harm found

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2022-04-13

F-0803

D · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-04-14

F-0809

E · No harm foundFood safety

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2022-04-14

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-04-22

F-0813

D · No harm foundFood safety

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2022-04-18

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-04-14

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-04-06

F-0925

E · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2022-04-14

2019-12-20Health inspection9 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2020-02-10

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2020-02-10

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2020-02-10

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2020-02-10

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-02-10

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2020-02-10

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2020-02-10

F-0812

C · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2020-02-10

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2020-02-10

2024-05-02Fire-safety inspection6 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-06-13

E-0035

F · No harm found

Provide family notifications of emergency plan.

Corrected 2024-06-13

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-06-13

K-0271

E · No harm found

Have exits that are accessible at all times.

Corrected 2024-07-08

K-0341

E · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-07-01

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2024-06-13

2022-03-08Fire-safety inspection5 citations

K-0311

E · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2022-04-14

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-04-14

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2022-04-14

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-04-14

K-0921

E · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2022-04-14

2019-12-20Fire-safety inspection1 citation

K-0531

E · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2020-02-10

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335412.

Visitor reviews

What people say on Google.

3.591 ratings on Google

★★★★★Gina · 2026-08-08 · via Google
“I am happy this is where my mom ended up. The staff is great. The place is clean, sunny and open. Feels like a home not a nursing home. I can relax knowing she’s in good hands. Thank you Cooperstown for taking such good care of mom!”

★kim W · 2026-06-20 · via Google
“Horrible facility. If it wasn't so hard finding placement at the time (during covid), we would have moved our family member out. I had to put one star to make the post, but they don't deserve any. While my family member lived there, the place was filthy and they never had enough staff. The woman in the billing department is the most cold, heartless person I have ever dealt with. At one point, …”

★Chad Abrams · 2026-05-26 · via Google
“Do not send your loved ones to this facility. I'm not sure how this place even has the rating it does. It should be 0. My Grandmother was a short term patient and everything went wrong that could've. There were maybe a couple staff that were actually decent to her- but the rest? Absolutely horrible. When my Grandmother was given a shower, the nurses who helped her were abusive. They sprayed water …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 46 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered